Customer Ratings & Reviews

i have been using Sony for decades and and it has never let me down, as a matter of fact I am still using a Sony trinitron I bought in 1999 in my bedroom.

Great product, no complaints 3-D movies are great!

Came back to Sony after years with Toshiba units, to match other components. Did not make a mistake. Superb performance.

I'm happy cause I bought this product..................................................................................

The screen gets a little blurry in fast action scenes. Needs to maintain 1080p 100% of the time, seems to be 90%.

Because of this tv , I only buy Sony TVs . It’s truly an amazing unit!

Had this for over 4 years and TV continues to provide excellent and display.

I purchased this tv about a month ago. I have always been a fan of Sony products. They never let me down.

great tv for watching sports and music video. modern and elegant design. easy to set up.

This is a great Sony product and i will buy Sony tv's in the future I am sure.

I really enjoy watching this. I hope this TV last for years to come.

I would recommend this television to anyone who likes televisions.

This is the best tv you can get without purchasing the 4k models.

I love the tv I purchased overall great tv no complaints.

It's our first flat screen tv and we love it so far.

very happy with this product, sony is still on top

We are very happy with our Sony TV, its video clarity is fantastic!

Sound is low. Trouble with dual sound when connected to speakers.

Sony KDL55W900A Initial Impressions (about 4 days) SUMMARY: A great, solid, well built set, good customer support, best LCD picture I have ever seen. Good enough apps, very good remotes (2 of them). If you are on the fence between this and something else, you won’t be disappointed with this Sony. CONTEXT: I am upgrading from a 3 year old LG 47LW5300 47-Inch 1080p 120Hz. I wanted a slightly larger set to hang on the wall, and with increased picture quality. While I really enjoyed the LG overall, I found that sports (or any fast motion) were heavily pixilated and no amount of fine tuning would fix it. I mostly watch TV / Cable / Netflix for a few hours each night with my family, Sports on the weekend, and 1-2 movies a week from my Media Server, or rented from Amazon. I have driven my family crazy these past 2 weeks testing and returning multiple sets. (I want to also thank Best Buy and the other Big Box Store for their easy return policies). I tried the Vizio M601d-A3R – Very Good PQ, Very Heavy, Bad Support, Returned because there is no video DLNA support despite what the marketing around it says. 3 calls to tech support confirmed no DLNA support. I tried the Samsung UN55F7100A / UN55F7050A – Good PQ, GREAT DLNA Support, Horrible Remote, Useless Keyboard, Cheap Feeling Build Quality, returned because of APP Lockup’s requiring TV reboots multiple times per day, and bad audio lag. Once I got through to a live person they could not fix the problems, and escalated with a promised call back in 2 days (that was 2 weeks ago still no call back). Back to the Sony...... The second I unboxed it I felt we had a winner. The build quality is very solid. I did not feel like the set would break just unboxing it (like the Samsung). The PQ out of the box was amazing. My wife loved the Samsung PQ and she was still amazed at how much better the PQ on the Sony was. I have never owned a Sony TV before, but the more I use it the more impressed I am with just about everything. DLNA support is good, but not perfect. It is having problems playing .MKV files from a Blu Ray source, but it plays .MKV from a DVD source just fine. Sony Support is working on this and hopefully it will be fixed in a future update. Meanwhile I just play my lower resolution DVD’s and .MP4 files and they work just great. With up scaling and the great overall PQ you can hardly tell the difference. APPS the only ones I have used or cared about are Hulu, Netflix, and Amazon. All of them work just fine, and I feel that they perform better than on other sets I have tried. It took a long time to launch the apps on the Samsung for example. Especially when watching Amazon movies it feels like watching a Blu Ray. APP SIDE NOTE: For a limited time you also can receive a free year of Netflix, and a free year of Hulu Plus, but the “App” that sends you the secret code is broken on the set [try again later], so you have to call into Sony Support and twist their arm a little. There is conflicting information on this promotion and when it expires. The TV APP says it expires 4/2014. The BB website says it expires 12/2013. Sony has all but removed it from their website, but you can still find some old pages that says it expires 10/2013. For me it was a happy surprise and lessened the blow of the initial price. Just don’t count on being able to get this promotion. TIP, if you go to the Hulu App and Click More information it will give you a code for 1 year (at least as of 12/27/2013). AUDIO on the set is Good Enough, but a little “muddy”. I found one annoying thing that has tripped up others. I have everything connected to the TV through HDMI, but then I use the Digital Audio Out to send the surround sound to my older receiver. This is the only set I have seen that makes you turn off the internal TV speakers to get 5.1 surround sound to be output from the Digital Audio Out. Otherwise it only outputs Stereo Channels. (This feature is buried a few levels deep) SUPPORT: I called support on New Year’s Eve. Level 1 support was useless. She did not know what Digital Audio Out was, or 2.0 vs. 5.1 Channels Sound (she thought I was talking about apps), or what DLNA was, but once I got through to Level 2, we fixed all 3 of my open topics in short order. Overall I was pretty happy to get to someone on New Year’s Eve, who new enough to point me in the right direction on my open topics. The Viewing Angle is Good, but not great. I swear on my LG I could be standing beside it and still had a perfect picture. I don't know the exact angle but, standing beside the Sony the picture is about 40% washed out. With a large Sofa dead center and recliners on either side the PQ is just fine. Best on the Sofa, but still 90% on the recliners. CONCLUSION: If you are looking at this set, then the next closest is the Samsung. I did not test the 8100, but from what I can tell it is more or less the same platform / family as the 7100 that I did test. The main difference being more cores in the processor and better refresh rate "effects", which hopefully would have fixed the lag time issues I had. But since the apps and everything are the same, I assume I would have had the same problems with lock ups, bad remote, useless keyboard. So I am very happy I jumped brands and went to Sony instead of paying more than the Sony and still being frustrated with the Samsung. Again, my only trade off for now, is that I can’t stream .MKV’s created from Blu Ray. If you can afford this set, then by all means get it. If not, I would consider going back to the Vizio M series. Happy Shopping

Bought this tv about 4 days ago and its already outstanding! The refresh rate is clocked to 240hz and it definitely shows in games and movies, not so much in some animated shows for example: Justice League Unlimited The Picture quality is amazing and versitle to customize, the colors rival that of my 2560x1440 IPS monitor and hooking my pc up to it is great! The onboard speakers Im not using because I got a spare 2.1 set for pc use hooked up to the headphone jack on the tv and it works perfectly fine, in fact I can control the volume of the speakers through the tv and tv remote which I thought was pretty great. 3D is Active tech meaning the glasses are powered and it comes with 4 pair which is awesome but Im not quite sure how to charge them or even if they are chargeable. Reguardless the 3D is pretty smooth looking and theres 2D to 3D conversion in it which I didnt know at first which is also awesome. All and all this tv is the same tech in the 4K sony tv but with a 1080p panel and thats not a bad deal at all. This tv is amazing and worth the price.