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Customer Ratings & Reviews

Your price for this item is $409.99
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The comparable value price is $1,099.99

Customer reviews

Rating 4.6 out of 5 stars with 3239 reviews

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Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are delighted by the picture quality, ease of use, and color accuracy of this 55" 4K Ultra HD TV. Many appreciate the sleek design and find the setup process straightforward. While some have expressed concerns about the remote control and software, the positive feedback on picture quality and ease of use outweighs these criticisms. The price point is also frequently cited as a positive aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 103 Showing 2,041-2,060 of 3,239 reviews
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Its perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color, and technologies, i just love it!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great 4K HDR television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture size and picture quality is very nice.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great easy to use tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to operate. Awesome picture with vivid colors

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Very nice television...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome picture and features. The sound is lacking, but overall a great television.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mike, Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. ~Ralph sony_US

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 2 out of 5 stars

    Not worth buying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This X55850D model has an excellent picture that produces beautiful colors with Trulimonious color, but you can't tell it comes with HDR. The remote control sensor is piece of junk, when you point the remote it barely responds. The sound is average for a 4k.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Insomniaccouchpotato, we appreciate your time sharing this feedback with us. This will be a big help in improving the quality of our products. Best regards, ~Erin sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony has much better picture than the old one.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for my living space. Great resolution.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is second to none. OS takes some practice. Overall, great purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony 55" 2160p 850D Smart 4K

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony 55" 2160p 850D Smart 4K seems to be a great TV so far. Picture is clear and crisp. Sound is good coming from the speakers. Set up was easy even after a firmware update. This TV is fun because it can be paired with Playstation Bluetooth Controllers to play Google Play/ Android Games. This TV also has a Headphone Jack

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality and smart tv capabilities!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is awesome. Picture quality is superb. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Awesome tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality awesome for watching sports.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Nice tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great television. Would have given 5 stars but, the remote isn't very user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    AWESOME COLOR.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BETTER COLOR THAN ANY OTHER BRAND. EASY TO SET UP.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV. Glitchy OS.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality in TV and video gaming is subpar. However, the Google OS system is very glitchy and would often crash and the TV will need to be fully powered down to reopen the app crashed. Using the voice recognition is pretty good however it sometimes does not activate and freeze the app. And yes after performing a factory reset and consistent software updates the glitchy OS issues persists.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sony proprietary issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony seems to have the market but they have some funky issues with the bravia. It's not as "smart" as my samsung tvs have been. It's a bit of a pain to program between thw sony receiver, samsung Blu-ray player and direct tv box. I got it going and the picture is fine no worries there. It was just the set up to 4k that was forever and a day. While I'm happy, my next tv will be samsung again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very clear picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this television. It's awesome and great pic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been watching various brands for the last 6 months. When the price finally dropped, this was the TV I chose. My previous Sony TV lasted 8 years and I'm hoping this one will too. Overall the installation and set up was a breeze. I've tied it in with a Klipsch sound bar to make the perfect entertainment system.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    This tv is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am impressed at the picture quality. I was very happy with the price as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sony 4K

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son and I both bought this tv at same time. He has not had issues with his, mine has annoying little things go on with it, it will randomly change from tv to 'home" where all the apps are, trying to find bluetooth headphones is a nightmare as Sony makes it difficult, and they are a tech company. If I could return this I would,I think there are better 4K's out there for this kind of money.

    No, I would not recommend this to a friend