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Customer Ratings & Reviews

Your price for this item is $409.99
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The comparable value price is $1,099.99

Customer reviews

Rating 4.6 out of 5 stars with 3239 reviews

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Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are delighted by the picture quality, ease of use, and color accuracy of this 55" 4K Ultra HD TV. Many appreciate the sleek design and find the setup process straightforward. While some have expressed concerns about the remote control and software, the positive feedback on picture quality and ease of use outweighs these criticisms. The price point is also frequently cited as a positive aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 106 Showing 2,101-2,120 of 3,239 reviews
  • Rated 5 out of 5 stars

    Much more than I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was purchased as an open box and my expectation was not high since it would be a bargain purchase. I was surprised at all the features and screen quality. After having it now for a few months I looking to replace another TV in my home and would have no issues buying another Sony.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a long time Sony TV buyer, sadly this smart TV fails constantly with a Netflix error -100. I've called both companies and no one has a fix. It works fine with an Amazon fire stick. Weird ? We even hard wired TV that didn't help. So sad bcuz I was going to buy one for my house!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Wish there was only one remote.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is good. A little confusing at first but overall a good tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Wonderful tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Wonderful sound. WI'll replace all tvs with this one.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lamr, Thank you for your positive feedback. We appreciate this. You just owned the best brand. Thank you for choosing Sony! -Vincent sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Seems good but really not much better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems good but not so much that it blew away my old Samsung Plasma hdtv

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 3 out of 5 stars

    Nice TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the tv and the streaming options built in (Amazon, Netflix, etc) although we have not had much luck accessing the stations (this is quite possibly user error since we are not techy people). Color and clarity is good but not quite what we had expected either. Satisfied, but not wowed!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a 12 year old Plasma with this one. Could barely lift the old one with two people. This one much light, brighter, sleeker, everything I could ask for. With a Sony sound bar and Sony Blue Ray everything works together.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great tv for value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awsome picture but speakers are very weak. I had to buy a soundbar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    B E A UTIFUL!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace my broken 3 year old Samsung and firesticks. This tv is so pretty! I really like the silver accent down the side. Oh and the picture is great too. I really like the smart system and now that I've got Kodi installed, I can use the firestick in another room.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the picture on this tv is great! Love it! Would reccomend to a friend

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    Great TV for 4k UHD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV supports 4k and Ultra HD but only through a manual setting.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Very good picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv not too heavy, great viewing angle and very clear pictures

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good 4K Ultra tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tv, clear and almost perfect. I wish it can read ntfs usb drive

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Excellent tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good colors and nice display. No google to browse though.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture bad: has to be restarted alot to regain WIFI

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    SONY IS A GOOD PRODUCT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this tv so far no problems & beautiful picture

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Amazing picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First Sony Television and the picture is amazing. Easy set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture just what I expected from Sony. The sound isn't the greatest but a soundbar can solve that problem and give the tv a greater viewing and sounding experience . Always been a Sony fan so when I bought the tv I had no doubt the I would be buying a product of great quality.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price dropped within 2 weeks of buying. The picture is great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    picture is great, sound needs work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overall, a little expensive but great picture but lousy sound

    I would recommend this to a friend