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Customer Ratings & Reviews

Your price for this item is $409.99
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The comparable value price is $1,099.99

Customer reviews

Rating 4.6 out of 5 stars with 3239 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are delighted by the picture quality, ease of use, and color accuracy of this 55" 4K Ultra HD TV. Many appreciate the sleek design and find the setup process straightforward. While some have expressed concerns about the remote control and software, the positive feedback on picture quality and ease of use outweighs these criticisms. The price point is also frequently cited as a positive aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 109 Showing 2,161-2,180 of 3,239 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic tv great value for the money. Easy set up.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and quality...........................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are really enjoying this tv but even more, the support from Sony and the Geek Squad has been fantastic. We've gotten followup calls to make sure all was well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi bowler,
      We're really glad to hear that you're having a good time with your TV! Thank you for choosing Sony!
      >Joffrey sony_US

  • Rated 5 out of 5 stars

    Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my husband for Christmas. It was simple to set up and so far works great. Beautiful picture. The only thing is the sound, unless you have a sound bar the sound from the tv is not great. Fortunately we do have a sound bar so we are all set.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Picture! Would recommend to friends and family.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Diane,
      Good to know that you are happy with your purchase!
      Thank you for choosing Sony!
      >Joffrey sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Greeat tv at a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall my Sony tv is awesome. Picture is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice picture and plays nice with all my sony stuff

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is rather neat. Sharp picture, good weight

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Back to SONY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since 90's I've always bought SONY excep the very last one I'm happy to own another SONY Better pic and sound without using sound bar One thing I don't like is the way web works so I use Apple TV for that So I gave 4.5 since I can only post 4 or 5

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Crystal clear picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clarity of the picture in this TV is amazing. Love the "smart" feature of being able to speak to the remote and tell tv what to play - the Apps available on tv provide endless movies to choose from. Quality of sound is very good , but eventually I plan to by an enhancement speaker . Very happy with my purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    good tv & sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great tv &sound good color very happy xxxxxxxxxxxxxx

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product with great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to change a 4K TV for a few months. Most of the brands just have 2 to 3 HDMI input port, but I need to have a TV with at less 4 input ports. Finally I found out this TV was fit my request, also it was on sale while I bought it. Great Deal!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I compared the 850 to the 750 at the store, and the 850 clearly had the better picture. I wanted a 65" TV, but I saved $100 and got a better picture with this 55"er. Its what I expected from Sony!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced an old Sony that was a floor model with a large rear-projection unit. I was going to just plug in the cables from the old unit.and found out about HDMI cables which enables the new unit to take advantage of a better signal. It was worth the price of the new HDMI cables, although the old cables still work

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Very pleased with the product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well; sounds and picture quality are both good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Completely sold on Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went in to buy a Samsung TV but after checking out the Sony Smart Ultra 4K we went w/Sony. Excellent picture clarity and motion rate! Also love the built in apps so we don't need more equipment to access steaming content. Strongly recommend this TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Smart TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this TV as a replacement to a Samsung. The clarity of the picture is amazing. Works wells with a Sony receiver and Blu Ray player. The Android features are impressive.Voice commands work well

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rajah,
      Good to know that you are happy with your purchase!
      Thank you for choosing Sony!
      >Joffrey sony_US

  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase. Awesome 4K television!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No 4K HDR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice television except it's not 4K HDR. It will only do HDR with 1080p. My PS5 begs to differ with your so called 4K HDR. I was mislead by the 4k HDR sticker on the front, as well as, the Bestbuy employee. I bought this tv in 2016.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Smart TV. Very impressed with it. I should really spend more time learning to use it because I'm sure I am under-utilizing it. I sometimes need my son to show me how to do some of the things I want done. Very pleased with this purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dave,
      We're really glad to hear that you're having a good time with your TV! Thank you for choosing Sony!
      >Joffrey sony_US