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Customer Ratings & Reviews

Your price for this item is $409.99
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The comparable value price is $1,099.99

Customer reviews

Rating 4.6 out of 5 stars with 3239 reviews

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Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are delighted by the picture quality, ease of use, and color accuracy of this 55" 4K Ultra HD TV. Many appreciate the sleek design and find the setup process straightforward. While some have expressed concerns about the remote control and software, the positive feedback on picture quality and ease of use outweighs these criticisms. The price point is also frequently cited as a positive aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 111 Showing 2,201-2,220 of 3,239 reviews
  • Rated 5 out of 5 stars

    Outstanding Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a smart-TV for ease of streaming Amazon, Netflix, YouTube and this one delivers both in regular HD and 4K. TV width is right around 50" with 54" diagonal. I do not use the TV sound as I pump through my Denon 1507 receiver.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV is great. Backlight needs some work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the first TV as open box. Returned it because of spots in the corners. Second TV is much better. I can notice some backlight issues when white or green screens fill the TV. Screen looks great otherwise. Smart functions are good but do not replace a Roku, Apple TV, etc. Really light and thin.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy with purchase so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first tv we bought got it up turned it on and it had a line down the middle. Couldn't contact the store directly which is nuts it goes to a call center and have to transfer you. I did that and returned to the store and they were great about the exchange. The new one has been great so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful TV. Easy to use, excellent picture quality, easy to connect to my surround sound system. Every guy efficient. Really good deep ball blacks, super sharp picture. Definitely the best option on the market at the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    one of the best TV set i ever owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    one of the best TV set I ever owned sync quite nicely with the Sony soundbar, my mac, GoPro, and the rest. Nice 4K resolution. Does not make breakfast yet but working on it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piture perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color on the TV is crisp and brillant. However, the arrows on the remote are to close together. Really have to pay attention when using.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi nana,
      We're really glad to hear that you're having a good time with your TV! Thank you for choosing Sony!
      >Joffrey sony_US

  • Rated 5 out of 5 stars

    Sony need I say more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sons cheapo tv bit the dust. We had a Sony flat screen downstairs that we bought 11 years ago and still kicking. We put that one in his room and replaced it with this beautiful 55" works great. Sony is the only way to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellant product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Read many reviews pro and con before purchase. I have two complaints, remote needs upgrade and I'm turning into a couch potato. I strongly recommend this TV its excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A whole new ballgame of color intensity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony TV is the complete package for my entertainment needs. I am most impressed in the color intensity as most of my viewing are NFL games and NBA games. It is also very friendly in our use of Apple TV. Couldn't be happier.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good tv not oled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this tv in the 55" for a living room. Tv is just fine no complaints other than the black levels as always. I've done all the calibrations and it's always the same. If you need black blacks buy the lg oled. Just picked up a 65" two weeks after this purchase would buy again and again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture and sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony Bravia has the best picture of any tv I have looked at. I got this 55" to replace a 44" that was beautiful. I even liked watching football, because the colors were so vibrant and there is no streaking across the screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Android apps, amazing picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I can conduct Google and YouTube searches by speaking into the mic on the remote. This TV is very thin and the speakers are adequate for a smaller room. In a quiet area. Otherwise, you should consider a sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually I go into this store and I never get any help with purchases. This time was great. One salesman took me around showed me the difference between the tv's. The good and bad. He was so patient. Great experience ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome TV in terms of viewing experience. I wish there were more apps available, but everything else is great. It was fairly easy to set up and worth the effort. Make sure you have two people for setting things up.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    nice, but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV has a nice picture. The problem is that, as set up by the Geek Squad, it requires 4 different remotes to work. One is for the sound bar, one is for the TV itself, one is for the cable box and one is for the DVD player.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart TV except for documentation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 55" Sony smart TV has a great picture. The sales person was excellentl and walked me through the maze of choices. The only down side is that the documentation on the advanced features of the TV were all but non-existent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this tv as an "open box" product, but with the help of our sales guy at BestBuy he showed us all the bells & whistles that made this tv such a great deal! We've had it a little over a month and have been very happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing image

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice features for this price. 55" was great size for our bedroom. Brilliant colors and beautiful brightness. Also compatible with all streaming services with a very nice and smooth interface. Good choice for Christmas!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great picture but sound and remote could be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy overall with my new Sony TV. Picture is great. The remote is small with buttons very close making it tricky to use. Good news it is used very little. Voice sound not the clearest at times. Will be looking at adding a sound bar on my next store visit if not a problem to hook up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Most BANG FOR MY BUCK !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the Most Unique TV I could have Purchased . I had a amount I intended to Spend . But after speaking to the Sales Associate . I realize this TV was the ONLY TV I could Purchase . It was the most BANG FOR MY BUCK .

    I would recommend this to a friend