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Customer Ratings & Reviews

Your price for this item is $409.99
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The comparable value price is $1,099.99

Customer reviews

Rating 4.6 out of 5 stars with 3239 reviews

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Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.4 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are delighted by the picture quality, ease of use, and color accuracy of this 55" 4K Ultra HD TV. Many appreciate the sleek design and find the setup process straightforward. While some have expressed concerns about the remote control and software, the positive feedback on picture quality and ease of use outweighs these criticisms. The price point is also frequently cited as a positive aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 127 Showing 2,521-2,540 of 3,239 reviews
  • Rated 4 out of 5 stars

    Great new TV for the family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased new furniture for a room in our house that had a very old TV.. After speaking with the sales associate we decided to purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Good TV, 4.5 out of 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with TV. According to Geek Squad doesn't work with sound bar so display from sound bar is on TV, which makes it a little disappointing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Verry happy with purchase. Picture quality doesn't seem to be quite as vibrant as it was in the store, but big upgrade over previous lcd tv I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony does not fail

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is everything I expected. I buy Sony because of the quality and I've never been disappointed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great TV that has issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this product as a Geek Squad certified open box item. Purchased installation, set-up, mounting and warranty from Geek Squad. First week TV starts putting notices on screen - have to shut down TV and unplug to clear. Now getting 5 different messages at varying times- some days, even a week it works great - then all of a sudden it starts with the messages. Opinion is its just this TV - scheduled service - will see what happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful and Bright picture for sight impaired

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, stand also easy to install. You do néed the internet to use the extras on smart tv

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MSJQ,
      Good to know that you are happy with your purchase!
      Thank you for choosing Sony!
      >Joffrey sony_US

  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with the picture, features and functionality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is nice overall, but you do get blur in certain lighting situations and during sporting action. It would be great if not for that.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Hotrod, Thank you for sharing your input. We do appreciate providing us with your feedback for the betterment of our product. We are more than happy to take a look on this matter. We will pass this to the proper department. ~Ralph sony_US

  • Rated 5 out of 5 stars

    Beautiful Picture!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The image on this tv is amazing! Love the ease of the apps and support of Sony is second to none.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Pickup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm Satisfied to say the least,the voice control is something similar iPhone but doesn't control the televisions functions but mainly youtube

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sony TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is definitely of good quality. I thought that the integration with DirecTV would have been a little better/easier but it works fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second Sony great picture but so was my first one. Bigger size and fits in space of a built in area.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    A waste of time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony was always a great name for me we always bought everything Sony this particular TV we loved it it was great for two days and then it went out they tried to fix it over the phone with me which took like an hour they finally decided no it was not going to be fixable and I would have to return it so I returned it and bought an insignia... Because I had talk to other people who had that same problem with that same TV

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this model and the one before it. I'm happy with both.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Screen and Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    And you don't need a ROKU or an Apple TV. its got everything you need. No pixilation. Great TV

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jcarlos, It's good to know that you are happy with your purchase.Thank you for choosing Sony.-Jay sony_US

  • Rated 5 out of 5 stars

    Great 4K picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony was far superior to the same size Samsung I had to return due to poor picture quality,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned several Sony TV's over the years. They have given me many years of viewing pleasure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV with great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The television is just what I needed and am totally looking forward to watching NFL football games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Colors with HDR sources are fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With 4K HDR there are colors and shades of grey that I never saw before with my first Sony 4K TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I walked in not know what to buy but the they showed me the tv and it was on sale so I bought it

    I would recommend this to a friend