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Customer Ratings & Reviews

Your price for this item is $409.99
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The comparable value price is $1,099.99

Customer reviews

Rating 4.6 out of 5 stars with 3239 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are delighted by the picture quality, ease of use, and color accuracy of this 55" 4K Ultra HD TV. Many appreciate the sleek design and find the setup process straightforward. While some have expressed concerns about the remote control and software, the positive feedback on picture quality and ease of use outweighs these criticisms. The price point is also frequently cited as a positive aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 147 Showing 2,921-2,940 of 3,239 reviews
  • Rated 4 out of 5 stars

    Its a tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a tv. It has a nice picture. It is skinny. Lights glare of it something awful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    product was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    store manage that handled me was terrible---i will not buy from this place again

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV sets perfectly on my TV stand and is perfect for my small living room.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Better options for a little bit more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this TV and it wasn't what I was accustomed to from Sony TVs, especially with my high expectations jumping to the 4K market. Exchanged it for a better model. I highly recommend spending a few extra hundred dollars and getting the 900e like I did if you want a true 4k experience. You won't regret it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But no timer option on xbr anymore? What gives?-4 stars instead of 5 for that.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    We love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took the advise of the salesman and it turned out wonderful. Really enjoying it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great tv, but very costly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i ended up getting a vizio 55" 4k UHD for $360 bucks. Still its a great tv.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wish it has a browser

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope the Android TV get more apps like android phone particularly a browser.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    App crashes + TV shutting down on it's own

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice, vibrant picture. However there were a few app crashes and then when the tv decided it wasn't happy with the input signal of the antennae, even though it looked fine to me with no drops, it turned itself off. I put up with that a few times and decided that wasn't fun, so it got returned.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for our bedroom. The wife likes it so that's good enough for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great television; clear picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This not only met, it exceeded my expectations; I recommend for everyone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall wonderful TV with great apps. Screen lovely though not that bright

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture as always from Sony! Could use a better instruction manual.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Dean! We appreciate the feedback regarding the instructions manual, we will make sure to take it into consideration to improve our units.~Jeannette sony_US

  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the purchase. I would definitely recommend this to a friend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great new TV unlimited possible apps, great picture & sound. Glad I got it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    excellent vibrant color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great tv with proven best technology behind it. enjoying it and loving it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall happy with this TV. Occasionally it will turn off and back on.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for the HDR spt for testing I am completing on an HDR STB

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    This TV has issues...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer Service convinced me that this TV was the "Best Buy" for what I was interested in. I have been fighting with dropped internet, input not found and HDMI / ARC issues since day one. Tech support did update which helped, but it will still drop signals when idle overnight.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Very good picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with TV. not as fast as I had hoped. No "last" channel on remote

    I would recommend this to a friend