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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 3239 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are delighted by the picture quality, ease of use, and color accuracy of this 55" 4K Ultra HD TV. Many appreciate the sleek design and find the setup process straightforward. While some have expressed concerns about the remote control and software, the positive feedback on picture quality and ease of use outweighs these criticisms. The price point is also frequently cited as a positive aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 3,239 reviews
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Incredible TV ! You won't be disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sharp clear picture. The colors jump out at you. All kinds of extra things available because it's a smart TV. I've had 3 Sony Bravia s now , and they are in a class all by themselves! Beautiful TV.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great 4K HDR TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is prefect for folks just getting into 4K HDR TV's. It's slightly pricey, but well worth the investment. The picture is stunning, colors are vibrant and gaming on a PS4 Pro is wonderful!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Perfect TV for 4K

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With all the new technology I was not sure what tv was best for me. All my research led me to this one. The picture is beautiful and it was easy to set up. Stop your search, this is the tv for you.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Great picture, poor remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is excellent although when adjusting volume in dark scenes the whole picture lights up; probably not a big deal for most people. Remote is annoying in dim light since all the buttons are flat and indistinguishable. Need a universal.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Nice sharp clear picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is a great buy and rivals the latest OLED tv,s out there at a fraction of the price,it easily hooked up to my WIFi and programmed itself.I really like the voice commands when surfing.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Picture quality

    Rated 5 out of 5 stars

    My main TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound:awesome, don’t even get a sound bar, if you set it up in a small room the sound is surrounding. The screen is just beautiful, it’s a very high tech designed TV.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great SONY TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a new TV and after looking at all the models and talking with a sales rep, we chose the SONY 55'. We are really enjoying the sharpness of the picture and brightness of the colors.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 5 out of 5 stars

    Good Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great buy for my home. The color on this TV are absolutely amazing. The skin tones are practically lifelke. It is thin, looks incredible, and do a great job with streaming content.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Picture quality

    Rated 5 out of 5 stars

    Really like this TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a lot of research on this purchase and wound up with this Sony model. I am very pleased. It is very clear, light and very very skinny. Great addition for my loft, where I watch sports.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awsome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I test drove a Vizio 55" Ultra 4K TV but could not get a picture I was happy with. The picture always looked cloudy, not sharp. Looking at it off angle, the picture was virtually non visible. That TV got returned. I'm glad I didn't compromise because of the cost. I then decided to spend the extra money and got this Sony. My gawd what a difference. Like night and day. Looking at this TV off angle, the picture does not change. Beautiful picture. I figure since I'm going to be looking at this TV every day for the next I don't know how many years, I want to be happy with the picture. I made a great choice. Any TVs I buy in the future will more than likely be Sony.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Excellent picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Watching sports is decent, but sometimes fast movements (ball or person) can get blurry. Movies, video gaming and everyday tv look great. The remote is easy to use, and setup was simple. The picture from far away and at angles still looks sharp.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Pretty Pretty Pretty Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The resolution is outstanding and I love showing it off to visitors. 4K video is amazing, and 1080P video seems to upscale well. My only issue is with the Android operating system which is sometimes buggy. I have to reboot the television often and reconnect the wireless network. I recommend wired ethernet, which I've yet to connect. The remote can be away from everyone on the table, but programs will occasionally stop or the volume will raise or lower on it's own. This is infrequent, but it's happened a few times. Overall, I'm very happy with the television.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I love this TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this TV as my first 4K TV and it is amazing, the colors the clarity are super realistic and the upscaling provided by sonys processor makes watching anything that's 1080p worth it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Andre,
      Good to know that you are happy with your purchase!
      Thank you for choosing Sony!
      >Joffrey sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looked at all three major brands for several months before deciding on the Sony. Wife told me we were not making another trip to Best Buy to pick one. Looked all the online reviews that I could find. Thought that the Sony had the most vivid and lifelike picture after the OLED.Could not justify the 3000 price tag for that tv. At less than half the price of the other this tv was an excellent choice.WIFI setup was as easy as can be. TV updated its software at that time. Have 4 different hdmi devices hooked up to it now. Really liked the optical output as I use fiber optic cables to connect to a Denon receiver. Great picture. Great price. Can not go wrong on this tv.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great Television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony television has been a great addition to our entertainment life. The smart apps and also a great picture. Very easy to use the apps.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Superb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is the best I have ever owned. The color is by far superior. The speed is excellent and the picture is sharp! The speakers are great quality, we skipped the sound bar. I was hesitant because I always buy Samsung. But this TV and Sony product are superior to any other brands.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi G6CONVERTIBLE,
      Good to know that you are happy with your purchase!
      Thank you for choosing Sony!
      >Joffrey

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love the TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was debating between the Sony X900C, Sony 850D and the equivalent Samsung. After multiple trips to my local store, multiple conversations with BB employees and the closing of my new house, there was a significant price drop on all the TVs I was considering. I went with the 850D because it has HDR (the 900 is HDR compatible) and the shhhhhh Samsung guy actually said the 850D was a better tv for less money than the other I was considering. I'm happy not only with the TV but with the advice and honesty of the guys at my BB store.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi scottbmti,
      Good to know that you are happy with your purchase!
      Thank you for choosing Sony!
      >Joffrey sony_US

  • Pros mentioned:
    Design, Picture quality

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to get a good price on an open box unit at my Best Buy location. For a sub $1000 4K TV, I am thoroughly impressed. The image quality is superb and it has a sleek design.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Quality TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been wanting to purchase this TV for a while now and finally did. So far I have no regrets. The tv performs very well with a great picture and displays colors very accurately. Of course HD programming is the best viewed on a tv of this size. HD movies are especially nice to watch on it. Lots of internet content offered if you're into that sort of thing (streaming content). The remote is nice and works well with most of the usual options and controls. I use a Sony Bluray player which integrates nicely with this tv. There are also plenty of inputs for external devices here, so you shouldn't run out of options for at least quite a while.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV, CLEAR PICTURE & BRIGHT COLOR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had for 3 weeks , so far , great picture,volume great , set up was easy enough. Although it took a few extra minuets to learn the SETUP PROCEDURE and had to repeat it a few times.

    I would recommend this to a friend