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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 3239 reviews

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Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.4 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are delighted by the picture quality, ease of use, and color accuracy of this 55" 4K Ultra HD TV. Many appreciate the sleek design and find the setup process straightforward. While some have expressed concerns about the remote control and software, the positive feedback on picture quality and ease of use outweighs these criticisms. The price point is also frequently cited as a positive aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 3,239 reviews
  • Rated 5 out of 5 stars

    Fantastic TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Fantastic picture. Would buy again. Wish I would have gotten the next bigger size. But, that isn't the TV's fault.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    awsome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to set up and great picture. easy to use remote control

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Gorgeous colors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is easy to operate and provides beautifully vivid colors

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Returned S*****G 4K TV for this one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First 4K HDR TV I purchased had completely unnatural colors. Tried all manner of adjustments and contacted support and nothing helped. Returned that device for the 850D (Recommended by store Mgr for more natural color) and after some time tweaking am relatively pleased with the picture. It's far from perfect. Overall color emphasis is not entirely stable between scenes. Where one scene can look neutral the next will look far too warm or cold or vice versa. Not sure if this is due to poor filming of the material being displayed on the TV or the TV itself. Suspect that the Premium TV's do not suffer from this issue or at least to the degree noted on this device. Also, before buying this model you need to be aware that it does have low nit (brightness) in comparison to other TV's and a tendency for clouding. These shortcomings can be mostly adjusted out with some out of the ordinary tweaking of Gamma and brightness and a few other settings, but once set the TV does a nice job showing sharp and true imaging on both 4K and 1080 material. Just do NOT expect it to look great out of the box. If you have the extra money you may want to elect to have yours professionally setup and calibrated. Like the dedicated Netflix button on the remote and have had no issues with connectivity with this set. But then I am close enough to run an Ethernet cable as opposed to using wi-fi. Tested the wi-fi, however, and noted no issues. It's a challenge to find a near perfect 4K TV out there for a demanding viewer in this price range, but for just under $1K I don't think you can do better.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the picture quality and its a pretty easy setup.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great TV for the rec room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG TV has excellent color, clarity, and picture quality.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a bigger tv and the SONY TV i bought is Fantastic. The picture is clear and beautiful. I love that it is a smart tv allowing me to link to other features.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi tonyprn, Fantastic! Thank you so much for letting us know. I will definitely share the love with the team. -Jerome sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv works great no issues picture looks great, easy setup.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    nice tv for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice television for the money, excellent picture, easy set-up, and made my wife very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture in medium to low light

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful picture, brilliant clarity and color. Love the audio command feature. It's only when there is brilliant outdoor light coming into the room (as at mid-day), and the projected screen has dark tones and backgrounds, the picture almost totally fades out. Evening TV is fantastic--color-wise, depth-wise, etc. In this mode, it's the best TV I've ever had. It's just that on sunny days, I have trouble watching a daytime soap.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Beautiful picture.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase. Great picture, easy set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture quality Android TV is easy to use good price

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture from anywhere in the room and easy to set up

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use, clear picture vibrant color happy with purchase

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and easy to use! Good price for its size.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great picture: HDR ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The colors are great and the motion is clear, however, you can't watch this TV in the dark comfortably. The HDR is slow and the screen brightens and darkens too slowly

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great tv, great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased it when it was on sale after Black Friday. I haven't seen the price that low since. I previously had a plasma and was concerned about ghosting/blur when moving to this TV, but all concerns with that were moot. Vivid color. Black hues are weak, but that was known prior to purchase as it was mentioned in every review I read.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has a great picture and is very user friendly.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi newtv, We are glad that you appreciate the picture quality of your television. Thank you for sharing this feedback with us.-Jay sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Excellent Tv easy to set up great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV easy to set up menu, great picture, super thin.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Very good picture quality and Lots of features!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good picture quality and Lots of features! Just have not learned how to use everything yet.

    I would recommend this to a friend