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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 3239 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are delighted by the picture quality, ease of use, and color accuracy of this 55" 4K Ultra HD TV. Many appreciate the sleek design and find the setup process straightforward. While some have expressed concerns about the remote control and software, the positive feedback on picture quality and ease of use outweighs these criticisms. The price point is also frequently cited as a positive aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 3,239 reviews
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tv is great! Excellent picture quality! Easy to use!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great value great picture easy to set up great features

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 4 out of 5 stars

    Beautiful color and very responsive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color and picture. Great features. Beautiful TV. Still not compatible with my phone though.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved my old Sony 36", 300 lb. tube TV (!!!), and couldn't bring myself to replace it until it died, which eventually occurred. Now a new love affair is blooming! Everything about this unit is impressive - picture, contrast, color, features, styling, simplicity of operation and, most of all, its presence in the room - a natural fit.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A Great View from Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a loyal Samsung customer for many years. I decided to purchase this Sony after comparing it with a comparable Samsung. I have found the picture quality to be fantastic. My 4K streaming from Netflix is gorgeous. Sony really got this one right. I also had a great Panasonic plasma but this Sony tops it for sure.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size and picture for this Sony TV & easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Excellent TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crisp image and easy smart TV functions. Easy set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is the perfect balance of features and budget.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and wonderful features. Easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great value for a good price, but a few days after we purchased it, I saw that Best Buy offered the same TV for $100 less. So I trotted in and was immediately recognized by the sales associate and I proceeded to get the easiest adjustment I have ever experienced. 1,2,3,done. So the good price became a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading reviews of 4K TVs available at Best Buy and consulting with an Best Buy agent, I purchased the Sony 55" UHD TV. I bought it before Thanksgiving and it was delivered Friday after Thanksgiving. This allowed me to prepare the wall mounting kit. The TV looks great and has a great picture and good sound. Very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I Love This TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My girlfriend and I were in the market for a new TV when we came across this one in the store. We both decided to go big or go home which ultimately lead to this purchase. Absolutely great display! The picture quality is amazing. Side note... we bought a sound bar and woofer with the TV and it makes for a great home theatre.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Randall, We are glad that you value the quality of the picture display of your television. Thank you for choosing SONY products. - Jay sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Best tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture quality, easy to use and cool features

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice tv. Good price. Clear picture.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is nice. Clear picture, good price. We like it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great ,tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up was easy and the picture quality is awesome

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love the picture, sound could be bit better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the picture, football looks great. I got little frustrated with quick setup guide. Sony tried going with pictorial guide that's very hard to follow. Overall setup was easy though. Sound is weak, but can't expect much because the TV is very thin and can't accept thicker speakers. You'll definitely need surround or sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first hooked the TV up, the picture was not great. However, I soon switched to the Comcast X1 platform and the picture is incredible. I was skeptical whether it was too early to spend the money on a 4K TV, but I do not have any regrets. The sound from this TV is pretty decent as well. I love the Android system - a huge plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Premium 4K

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For those looking to upgrade to a premium 4K, the Sony 850D series is absolutely stunning. The upscaling X1 Processor makes even my over the air TV look great. Great for everything from the news to sports and gaming. Definitely can't go wrong with this choice!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Pioneer plasma TV for 8 years that still had an excellent picture, but did not have the newest technology. I did not want to buy a new TV, but after talking to Taylor Williams at the Best Buy store near me, I decided to make the change. I am very happy with the Sony TV I purchased. Thanks Taylor for your assistance. Mark

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV ever!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok so the only thing I would do differently is.... get the bigger one!!!! 55” is awesome, the 65 is what I should have gotten... but I didn’t listen to the little devil on my shoulder.... that’s ok, in a couple of years the 75 or 85” should be down in price enough to justify a new/redo of the home theatre....

    I would recommend this to a friend