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Customer reviews

Rating 4.6 out of 5 stars with 3239 reviews

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Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.4 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are delighted by the picture quality, ease of use, and color accuracy of this 55" 4K Ultra HD TV. Many appreciate the sleek design and find the setup process straightforward. While some have expressed concerns about the remote control and software, the positive feedback on picture quality and ease of use outweighs these criticisms. The price point is also frequently cited as a positive aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 3,239 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Incredible!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 4K Ultra HD TV with High Dynamic Range is incredible. Picture is crisp and clear, and the range of colors is absolutely astounding. Cannot recommend this highly enough to anyone looking for a TV to be their main source for watching programmed entertainment from movies to television to sports, this one has it all

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We went from a 720P 32" to a 4K 55" Sony 850D. LOVE IT. At first it did take a little fiddling with the color settings to get it where we wanted, but that actually seems to be a common theme with the 4K tv's. Now we have it where the pic is clear and the color is great. The price made it a clear winner as well.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Always a great experience at Best Buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I first went into Best Buy to purchase a different TV. I talked to a knowledgeable young salesman and he showed me a better version of the tv for more money. Yes he up sold me and I am glad he did. No pressure, he would have gladly sold me the older model. But, I am completely happy with the HDR Sony I purchased.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Solid and smart with reasonable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First round of android tv. Some small, glitchy stuff. But very good for price point. Good picture, decent sound. If you do cable via an app vs box, down to one remote. Netflix integration simple. Have to get used to rebooting TV every once in a while. Basically a computer with a large display.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Picture Easy Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with the quality of the picture and it was easy to setup. The Smart TV and Xfinity's Apps concerned me at first; but it was very easy to setup. The Best Buy rep suggested this model (it was middle of the road priced); and he was right.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fantastic picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new TV to attach to the wall above the fireplace. I bought the Sony primarily based on the recommendations of the sales people and I am not sorry. The picture it produces is excellent. Setting up the Internet was simple but it was a big difficult to learn how to use all the functions. Great product.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Exceeded my expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been pleasantly surprised with this Sony Bravia 4K TV. The picture is amazing. The android apps i'm still trying out, but they expand the use of the TV in new directions. I bought a good HD antenna for local programming, and between Netflix and YouTube, i cut the cable and will probably never look back.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Absolutely love the TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this TV. Picture is incredibly clear!!!!! When we were looking at TV's my wife looked at this one. and said " the picture is so clear, I am pretty sure that if it is raining on the TV screen, we are going to get wet sitting on the couch"!!! That about explains how perfectly clear the picture really is!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love this tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, I have Cox cable and run it through HDMI. Even though my cable isn't 4K I can see a visible difference in quality. Much clearer picture and great color. I hardwired my internet connection and stream 4K movies, they look great! Amazing in hdr and worth every penny. My only regret is I didn't buy the 65

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Solid TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I have no real complaints about the 55' Sony. I've been a Samsung guy for as long as I can remember but decided to give Sony a chance. Yes, pricing did play a factor but I was also told by several people to give Sony a try. I don't believe there seems to be a significant difference between the 2160p 4k and the 1080p 3D that I still own. But that is also from my point of view.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Couldn't be happier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The television is in a word awesome. The picture quality is superior in every way. The apps that are included in the software are excellent. The sound is what you would expect out of a TV. I use in in conjuction with my PS4 and the fact that they are both Sony products makes the integration seamless.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to this tv and I love it. Sales rep was very informative and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    WHOW what a great picture on my sony TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was not my choice for a tv. I went to Best Buy to buy another brand but after talking to the salesman about the sony tv I changed my mine. Boy am I glad I did. Easy setup and a great price and a wonderful picture. We are sure enjoying watching movies and sports on it. Thanks to the Best Buy Salesman.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Ready to go right out of the box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this tv as an addition to our family room. It was easy to set up straight out of the box and it was up and running withing 20 minutes. The sound is wonderful and the picture is amazing. The pre-loaded apps have made our lives easier as we can listen to radio, get to our Amazon Prime movies, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    SONY 55" 4K ULTRA/HDR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this tv after researching the top 3 choices In LED 4K , Sony seems to outperform the others. It's color spectrum is better and the detail and luminance is excellent. I was also advised by one of the experts , CHRIS , a salesman that had very good product info and patience to answer all my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony is a great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony T.V is a terrific product. The detail of the screen is perfect and quite lively with the picture clarity fantastic. The sound from the TV is quite detailed too. The clarity of each character in the picture show we are watching makes it look so real its unbelievable. It's a terrific product.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an amazing TV. Upgraded from a Sony purchased 10 years ago. Size perfect for family room. Picture is as good as expected. Sound is weak but I also purchased a sony soundbar. Only negative is the remote. Cheap plastic, hard to use buttons.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 850d has a beautiful crisp natural looking picture, which is most important to me. I prefer Sony colors over other top brands. No tv is perfect and I wish the blacks were a bit better, but in this price range the picture is awesome.!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Better than 3D

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace my 3D set that died and would cost almost as much to repair as it was to replace. I'm glad it did, best picture I have ever seen on regular HD and almost surreal when viewing a 4K signal or movie. Worth every penny!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing realism!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the picture quality, the motion rate is great for watching tv and gaming. It has beautiful colors and I like how it upgrades my Comcast channels. Great product with a great price. Sony really thought of us customers when making this.

    I would recommend this to a friend