Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.6 out of 5 stars with 3239 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are delighted by the picture quality, ease of use, and color accuracy of this 55" 4K Ultra HD TV. Many appreciate the sleek design and find the setup process straightforward. While some have expressed concerns about the remote control and software, the positive feedback on picture quality and ease of use outweighs these criticisms. The price point is also frequently cited as a positive aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 3,239 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Awesome picture!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful product! Easy to setup. Love all the features.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    looks great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works great and looks good above the fire place mantle

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great television.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works the way it's supposed to. Maybe a couple knit problems with android tv, but that's not on Sony, would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 4 out of 5 stars

    Awesome TV for $

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommend this TV. Excellent picture. Brilliant colors

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our TV died one evening, so off to Best Buy we went. The Sales person was great in showing us different models and explaining which are the best selling TVs. This TV is fantastic! Great picture no matter which angle you watch it. I would highly recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    great tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear picture and great sound; easy set up; lightweight

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have this in my master bedroom. Has great picture. The auto light feature works well. And very useful since it is in the bedroom. Brightens during the day with curtains open, darkens at night so it's not hard on your eyes. Also has a pretty good amount of apps.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Our new TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Sony TV It's a large flat screen and we bought the appropriate wall mount, which at first we thought was expensive, but now we realize how sophisticated it is and it was worth every dime! It's heavy duty, swivels in every direction...we love it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Screen...Best at This Price Point

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always purchased a Samsung TV in the past and was hesitant to not maintain my loyalty to a brand that has never failed me. If you are in this same boat I wouldn't even hesitate. Here are the things I appreciate more about the Sony platform: Application access is far superior to Samsung's Smart Hub. I did drop a star however on my overall rating because the Hulu app gives me a "critical error" causing an app restart frequently. Even with this, the overall platform is still nicer than my experiences with the Samsung Smart Hub. Cosmetically, this Sony fit the bill in my custom application. I wanted a screen that maximized edge to edge picture content rather than a bunch of plastic framework or flashy chrome. Hands down the Sony is exactly right for those flush mounting the screen in a custom mounting solution. I'm not getting technical in this review...you have the specs and other reviewers for that. The Sony worked for my overall needs and surpassed the Samsung alternatives in my critical requirement areas. I am happy to have switched brands and do not second guess my choice. You should feel confident with your purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV Great value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Vizio 70" for a little over a year and it started going out so I went to Best Buy to look at TV's great picture and quality easy setup. Free movie package never worked out though the code they gave me didn't work. Awesome picture though you can't go wrong!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Vewing Pleasure

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HDR is the way to go. Picture quality is far more natural than many of the other brands. Really shines when fed a 4K source. Audio is adequate, but TV needs a sound bar of surround sound to really enjoy it to it's full. Movies look crystal clear.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great tv, great price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is perfect for us. We have a cozy, small sized living room. The tv doesn't over-power the room. The picture quality is fantastic and the smart features are great. Very happy with our purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good overall option

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV. We've had small problems with it here and there but mostly related to user error I'm afraid. I only knock it because the remote has failed already which seems like a problem for what was at the time a pretty high end and well regarded TV.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    The TV has a nice picture.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was easy to set up. Also the picture is great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Wonderful color and easy setup.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a Samsung TV prior to this purchase. We bought it 5 years ago and it broke down. So we searched for a new one and came across the Sony in the store and fell in love with the colors in the picture. So we are happy so far. It has only be a month.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stunning picture is what I was hoping for, and I got it. This is everything I want.... and more.... in a TV. The one thing I didn't like was that the tv would almost flash in dark scenes. I was able to fix that by turning off the advanced contrast setting.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very well priced tv. Good size and good definition.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this mostly to play games on. It has great response time and very little input lag. I have watched a few movies and the picture is great black uniformity isn't the best but I've seen worse, to be expected with edge lit LEDs. Overall it's a fantastic TV

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing 4K HDR TV without the premium price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High performance LED TV without the premium price tag. This Sony 4K HDR TV provides amazing picture quality with deeper blacks and vivid colors. Best LED 4K HDR TV on the market for less than $1300.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are not gamers and usually use just for TV watching. Awesome picture and color. Also great wide angle viewing. This TV replace a 10 year old Sony that moved to another room. Set up was fairly quick. We are on DirectTv and it was an automatic setup.

    I would recommend this to a friend