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Customer reviews

Rating 4.6 out of 5 stars with 3239 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are delighted by the picture quality, ease of use, and color accuracy of this 55" 4K Ultra HD TV. Many appreciate the sleek design and find the setup process straightforward. While some have expressed concerns about the remote control and software, the positive feedback on picture quality and ease of use outweighs these criticisms. The price point is also frequently cited as a positive aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 3,239 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    the android makes it so much easier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally thought the android would work with local stations, however it does not. The picture is clear and the sound is good. I really like the android , I use it for requesting programs on u tube and videos. It is so much faster and easier than using the search engine.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to take the advice of the employee and go with a more expensive model. The picture is fantastic and we really like Android TV. No need for a separate box for watching Netflix and other streaming services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all, this was a huge jump for me going from a 42" Vizio to a 55", and boy does it make a world of difference. Not only that, but with 4K HDR and a higher motion rate, this TV goes great when coupled with the PS4. Got it at a good price too!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony makes a great television...I replaced a Bravia that was about 9 years old that is still great, I just wanted to upgrade to a smart tv. I like this television its just harder to adjust this one than my previous one. You can't go wrong with any Sony Product.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, watching Football games on this TV is so clear. It is like you are there. The salesperson talked about the clarity of this TV. He was spot on. So glad I purchased this model over a more expensive model.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did much research before buying. It truly is a great Tv! Great specs, styling, not very heavy and easy to mount. If the 65in was on sale i would have bought it, but the 55 is a great size and isn't over kill.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup, fantastic picture. Very simple to mount it to the wall. Had to call Sony support because of no audio, and they had me to switch the HDMI cable to another port because of my Denon home theater.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd Sony TV and the quality is and has been above average! I also have Sony BR surround system that automatically links with Sony TVs and sets up without any work for me! So Awesome comes to mind!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    It wasn't luck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were fortunate to be helped by a knowledgeable employee when we needed a new tv. We had not res earthed online, but we ended up with a gem. We love all th e features just as the young man pointed out.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent television with great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My father-in-law's aging Sony Bravia was starting to go out and he wanted a new Sony. This model delivers a beautiful picture and was a breeze to set up. Great continuation of the Sony brand and quality.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV and amazing picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this TV over the weekend and couldn't be happier. the picture is amazing when playing my Xbox one and PlayStation 4.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV from BestBuy for our master's bedroom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this TV set for our master's bedroom, it fits just right and looks perfect too. We also love the picture quality and with the soundbar that we bought with it, sound quality couldn't be any better.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this TV for my daughter on her 15th Birthday as her present. I understand she does not know the difference between a regular and a 4K TV, but man...I love this TV. The pic is incredible...

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    has a great picture and was easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had bought a different TV from a different store. The picture was lousy. We packed it up, took it back and went to Best Buy and found this one. It far exceeded are expectations and has a great picture!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    My Cup Over Runneth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WOW is all I can think of to write. Image clarity and vividness exceed my expectations. The built-in audio is pathetic, but that's what peripheral speakers are for (I purchased a Bose Solo 5 sound bar).

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Soundbar and TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new TV. has great pictue from all angles and the sound bar gets rid of our on sit beside speakers that weren't working the way they should. The guys listen to us and fit us perfectly for our needs.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have personally used Many brands of televisions but when I made the purchase of the Sony television set I found that the picture was very great for watching everything I would recommend this set to friends because I find for my personal use it is a great television

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best picture ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my Sony 55 inch 4k ultra at BestBuy Roseville. On sale at 300.00 off retail. Great sales staff and service. I brought it home and set it up myself. Great picture and sound. I am sold on Sony!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi robar, We are glad that you are satisfied with the product. Continue supporting SONY. Thank you. ~Ralph sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, all around awesome. Better even than the 60 inch tv we had tried previously. Tremendous for watching all sports, can really see the ball/action without any dithering of the picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy Sony and this TV did not disappoint at all. I watch movies, play games and watch regular tv. This TV pops and the colors leave you speechless as you sit back and enjoy some great entertainment.

    I would recommend this to a friend