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Customer reviews

Rating 4.6 out of 5 stars with 3239 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are delighted by the picture quality, ease of use, and color accuracy of this 55" 4K Ultra HD TV. Many appreciate the sleek design and find the setup process straightforward. While some have expressed concerns about the remote control and software, the positive feedback on picture quality and ease of use outweighs these criticisms. The price point is also frequently cited as a positive aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 3,239 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Completely satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality picture...geek squad was completely professional and explained everything about the tv. The picture is amazingly true to life color and live programs never looked better to me

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I love this tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife is big fan of sony tv, initially i thought it does not make much difference with other brands but i actually really after buying this tv. I am very happy woth picture quality and sound

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture- android buggy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New tv was easy to set up. About a week after use the android OS. Rebooted. It has happened several times ( known issue). I disabled most applications and modified settings via recommendations from forum. I'll monitor what happens. Picture quality great

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great 4K TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy with this purchase. Best Buy had this TV lower than any other on-line retailer. After checking YouTube for some picture and sound adjustments, the TV looks and sounds great!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Best TV Ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony delivers again. The picture on this television is perfect, and the sound is excellent. The best part of the purchase was the support and knowledge of the Geek squad. I highly recommend Best Buy and this Sony TV. Great television, great value.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Flyfast, Good to know that you are happy with your purchase! Thank you for choosing SONY. ~Ralph sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    awesome SONY TVs and soundbars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SONY has once again succeded in manufacturing high quality 55" and 65" 2K TVs. I'm very happy with both TVs. The picture quality is incredible and the sound bars deliver rich and clear sound.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great television for my bedroom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent a long time discussing my choice with one of your salesmen. He was very knowledgeable about all audio/video items and a great help in making my decision. I am very please with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    True definition of HD and crystal clear image

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible, out of this world image output that literally stops anyone who walks into my living room dead in their tracks! It's a wide TV but easy to move around. Absolutely best purchase ever!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hey guys if u want to buy tv buy Sony it was great tv ,sound vision or really good I like tell something this tv is super excellent u don't need to go to movie. Theater .buy it right of way

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Outstanding picture...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first tv purchase in over three years, and the picture is the best yet after previously trying higher end LG and Samsung models prior to 2014. The Geek Squad hooked the tv to old Bose speakers so I do not know about sound quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi nojustice,
      Good to know that you are happy with your purchase!
      Thank you for choosing Sony!
      >Joffrey sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    excellent tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had over 6 months now and tv is great. Picture quality is amazing. Sound on tv is ok but i have hooked to soundbar which makes sound great. You won't go wrong with this one.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    An Excellent Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to best buy to buy a 4K TV with 120 HZ motion rate. When I comparing the TVs with 4K, I felt Sony is the best with Picture Quality. So, I decided to go with this. It had a nice deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Panasonic, the only phone to own!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using Panasonic phones at our home for many years. This time it's was five years with what I just replied. The newer models have features that I wanted. You won't be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    wow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy. amazing colors and terrific picture. it took me a while to complete the set up, still haven't figured out controlling the cable box with tv remote but the picture is fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV, poor interface

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is good, it starts up fast, and it has enough inputs for my needs. Bluetooth did not work with my headphones and the on screen menu can be hard to navigate with the remote. Fortunately the TV app for my phone makes up for this.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TVbuyer,
      We always appreciate customers who take the time to give us their feedback. I’ll pass what you've said onto proper department. Thank you for choosing Sony.
      >Joffrey sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture, fast processor.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a Samsung and found that the picture blurred with fast movement on screen. Returned that tv and bought the Sony. Great picture with perfect clarity regardless of movement on screen.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great clarity and sound !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv was the hit of the Super Bowl. My uncle who owns a tv two times the cost was not happy when he heard what I paid. Made my wife and I laugh. Great picture and sound bar is a must !

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far its a great TV with an amazing picture, so many things it can do but just getting used to it. Would recommend the television to anyone!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    This is a great TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has a wonderful picture. The number of available inputs allows me to hook up my two video game systems and my cable box with plenty of connections still available for more items.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Simply brilliant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superb picture, from deep blacks to eye-popping colors. Easy web access. Sound is good enough to run without sound bar. One small minus: lots of reflection on screen if facing bright window.

    I would recommend this to a friend