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Customer reviews

Rating 4.6 out of 5 stars with 3239 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are delighted by the picture quality, ease of use, and color accuracy of this 55" 4K Ultra HD TV. Many appreciate the sleek design and find the setup process straightforward. While some have expressed concerns about the remote control and software, the positive feedback on picture quality and ease of use outweighs these criticisms. The price point is also frequently cited as a positive aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 3,239 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying my Sony Smart Television because of the great picture and sound quality! This is my second Sony television and by far the best product I have purchased in a very long time!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great all around tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this for little over a month. And I love it. It has google play store on it so you can download certain apps directly to the tv. The picture quality is great as well. Solid buy.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only downside to the TV is the controller, it is slow and sometimes the batteries come loose from the inside and you need to open and realign the batteries to connect to the contacts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best TV Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV I've owned hands down! Works perfect with gaming and streaming 4K content. Easy set up and easy menues to navigate. Only drawback is the short power cable but it's easily overcome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fantastic TV. The setup was simple and fast, with easy to follow instructions and pictures. The display is bright and sharp, with zero motion blur. This TV is worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good value and very good picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony TV has a very good picture and realistic color rendition.The TV lost connectivity through any of the HDMI connections about two weeks after purchase. A complete shutdown and restart resolved the problem and it has not reoccured since.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    Amazing Picture Quality But...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apps never work and the remote is garbage. I miss my Samsung 3D SMART TV :( On the up side the picture quality is amazing and the built-in speakers are ok. You might need a sound bar like we did!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant to buy this tv because I thought it would be too big for our living room and the price seemed too much but I was wrong. It's a great size and the picture quality is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Unbelievable price for the name and size!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 2 of these. 1 I bought 3 months ago for $1200! Then it came down right before Black Friday to $900! The features are great along with the resolution which is typical Sony clarity!

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Excellent picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has all the bells and whistles I could get. I really love the voice recognition and searching it does... Awesome! HDR, 4k, inputs are in the right place. Menus are fast. Great!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great mid range 4K TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid TV with great picture but flukey performance. Constant freezes and the need to reset once in a while have been the growing pains. Hopefully this gets fixed in future updates, but be warned if you're not familiar with smart TVs.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi jgon85, Your feedback is highly appreciated, it will be a big help in improving the quality of our products. You may also check the links below to further isolate the issue:
      https://us.en.kb.sony.com/app/answers/detail/a_id/70336/p/61659,95543,96008,96058/c/65,66/kw/freeze%20
      https://us.en.kb.sony.com/app/answers/detail/a_id/74928/p/61659,95543,96008,96058/c/65,66/kw/freeze%20
      ~Ralph sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were oriniginally purchasing another tv, when we saw the clarity of picture and the thin screen of this tv. We also had confidence in the Sony name. We are very pleased with our purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For being the step down from sonys OLED it's absolutely worth the price. Only issue I have is on start up the screen scrambles for about 30 seconds but then clears up and works fine.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Excellent except for the remote control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A truly fine state-of-the-art HDTV. Unless I missed something, the remote has the annoying feature of requiring separate preliminary button-pushes: one to activate volume control or muting and another to change channels. This is a nuisance.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used to buy only Samsung but after talking to the guy at best buy he changed me over to Sony an I can say I'm not going back anytime soon. This TV is one of the best I've owned so far.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Superb picture and set up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this 4K hdr TV, set up and mounting was easy! Wish it's universal remote sensors were better designed to work with cable box . Picture quality and sync with sound system worked out very well!! Better than other brands I have owned.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great tv for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up (tv stand it comes with) multiple customizable picture modes, ir blaster for remote. Super quick response from tv when you use remote. Netflix loads before you can blink. Multiple HDMI and USB ports, more ports than other brands

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love you be this tv. The colors the depth And how I can Bluetooth it to my PS4 so I can just use the tv remote when I want to watch shows from my apps and let my controller charge.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    GREAT TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality of the Sony picture. The reviews came in as I would have expected from Sony. I have had Sony in our home for many years always a good quality and good years from it.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control, Software

    Rated 2 out of 5 stars

    Do Not Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this TV , thinking it would be a great size for viewing. The picture quality is okay , but the software on this tv is horrible , after two months of use, the remote input button quit working, I call support, the solution is to unplug the tv for two min and the remote will work again. For what you pay for a tv , it should work a lot better than this , if you have cable , each time you use cable you also have to turn it on each time, it is not a convenient tv to have ! Sony , please sell a TV that is just easy to use ! This one is NOT

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello eunice, thank you for your message. SONY takes into consideration all good or bad feedback to improve the performance and quality of our products. However, troubleshooting steps for the remote control can be found in the next link: https://us.en.kb.sony.com/app/answers/detail/a_id/41812. Oscar. sony_US