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Customer reviews

Rating 4.6 out of 5 stars with 3239 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are delighted by the picture quality, ease of use, and color accuracy of this 55" 4K Ultra HD TV. Many appreciate the sleek design and find the setup process straightforward. While some have expressed concerns about the remote control and software, the positive feedback on picture quality and ease of use outweighs these criticisms. The price point is also frequently cited as a positive aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 3,239 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for Sports

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our 55” Sony TV is our main TV and we bought it to enhance the variety of sports programming we watch. We have not been disappointed. The colors are vibrant.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    50/50

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color and brightness is great and i like the picture quality but the smart android software is very buggy, i have to reset my tv at least once a week and it's starting to annoy me.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Switched from a projector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really impressed with the picture quality. Fast action sports are crisp. I came into the store to just get the $399 TV, but ended up walking out with this one and I'm glad I did.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    sony tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great the only problem can not get the remote to use with the other things we have also had to call sony the onwers manal left out.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fantastic picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony TV has a fantastic picture. When connected to DIRECT TV HD signal, the view really fun to watch. Colors are bright and sharp. TV was easy to setup and connect to Internet....

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ready to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this television is awesome. We plugged it in and followed the easy directions and had it going in no time. We can easily switch from dvd to Netflix or Pandora to tv with one move.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great tv in quality, color and design. It’s equipped with HDR technology which creat bright color and is able to illustrate a wider range of colors.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome home tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has great features and has awesome functionality. I would recommend pairing it with a nice sound bar. This tv has great picture and has voice recognition which is convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent Sony 4K TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased Sony 55" 4K Ultra HD from Best Buy. Excellent TV with many input and output options I needed. Sound from tv was actually pretty good as well. Quality of picture is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    A beauty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're looking for one of the best as far as color and display then you couldn't go wrong on this set. If you're going to go 4K might as well get one of the best over skimping.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great tv but returned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The aesthetics are nice and it has a voice remote. The picture quality is very nice in comparison to Samsung and even the older model Sony, but can be a little too dark at times. I found a cheaper 60" Samsung TV that I am pleased with.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Christmas gift. At first I was worried that a 55 inch screen would be too much for my small living wrong but I was wrong. It looks wonderful. Easy set up, great picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with my first 4K TV purchase. I use apps more than I watch TV causing me to cancel my cable. Picture is great for gaming. Is sometimes a little dark for super dark movies.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Another great product with the Sony name on it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality and I've severed all ties to a cable company. I use an HD antenna. The same ones as we all removed from our roofs. All pros & cons when it comes to this TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ohperky,
      We're really glad to hear that you're having a good time with your TV! Thank you for choosing Sony!
      >Joffrey sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing 4K TV!! Works excellent for sports

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was easy and fast to setup. The stand is sturdy well balanced. Video game and sports is incredible and I sure is tough to be when watching 4K movies through Sony's 4K movies app!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightning took out my 40" sony bravia tv so I went to Best Buy and compaired TV's and this one by far had the best clairity. Love it!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome 4K TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a great deal on a new 4k TV and I found the SONY 55 inch 850 model as an open box. It is extremely clear and works fabulously. I am totally happy with my purchase!

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    Great TV for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Love the google feature. I also own a samsung with 240 motion rate that out performs this tv. Thin and light weight. If you get it on sale for under 1000 money well spent. 4k is amazing. With cable its an 8 out of 10..

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Complicated process to connect to receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other than the problem with the Sony 850 receiver , the TV has beautiful color and resolution. I'm not a fan of the smart TV choices that aren't editable either. Too much spam.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TimDrastr, We always appreciate customers who take the time to give us their feedback. Thank you for choosing SONY! ~Erin sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome T.V worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this T.V only on the reason it has 4k and HDR. The T.V is easy to set up and the picture quality is better then I hoped.

    I would recommend this to a friend