Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.6 out of 5 stars with 3239 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are delighted by the picture quality, ease of use, and color accuracy of this 55" 4K Ultra HD TV. Many appreciate the sleek design and find the setup process straightforward. While some have expressed concerns about the remote control and software, the positive feedback on picture quality and ease of use outweighs these criticisms. The price point is also frequently cited as a positive aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 3,239 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Crisp, intense colors, great sound, and a Sony.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has great deep and intense colors. The colors are very dynamic and the difference between the blacks and whites is dazzling. And it's a Sony. What more could you ask for?

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent picture qulaity

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has excellent picture quality. The set up was straightforward and the Netflix feature is an added bonus. I would recommend this TV and will buy a Sony with my next purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good choice.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With so many selections of TV's these days, one must be careful to choose the right TV with the right amount of features.. This TV met all of my current and future requirements..

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NavyGuy2017, We are glad that you are satisfied with the product. Continue supporting SONY. Thank you. ~Ralph sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome Sony TV, Easy to set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Picture, easy to set up - although Internet set up is not straight forward, well maybe my issue.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Picture perfect tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the TV for about a month and I'm really happy with it. Picture is great contrary to reviews about not such a good picture.I may have to get a sound bar to improve sound

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Luzinta, Thank you for sharing this feedback with us. We are glad that you appreciate the qualities of your television.You may also enhance the HDMI signal format for the improvement of the sound.Thank you.-Jay sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture, easy to use.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure what all the features touted by the sales person are, but it is a great picture. The built-in apps make watching Netflix and other content providers a snap. Great set!!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great Reception

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV has vibrant colors and incredible clarity. Geek Squad brought my TV and set up all electronics including my cable TV remote control which makes the monitor very easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy, but it's not perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of these tv's, a 55" and a 65", and I am really enjoying them. However, one drawback is the Android OS on these tv's. They sometimes crash and reset themselves. They seem to have some problems with other connected devices, such as Roku or Apple TV. My Roku sometimes goes into a strange double image color shift, and everything has to be reset. I suppose this could be in the Roku, I don't know. But I do know I don't have the seamless powerful system I was hoping for. But even with these issues, I'm happy with these units. I think the issues I have might have surfaced with any new 4k tv. In some ways I purposely bought the equivalent of a beta stage device. I think system and hardware updates will slowly make my issues disappear. I just hope I'm not being overly optimistic.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bill, we do appreciate providing us these feedback for the betterment of our product. Thank you for your time. Regards, ^Ron sony_US

  • Rated 5 out of 5 stars

    Excellent TV for the price!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model comes packed with many of the latest technological features and the price is reasonable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lynerd,
      Good to know that you are happy with your purchase!
      Thank you for choosing Sony!
      >Joffrey sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had the opportunity to experience a show in 4K. Has a great picture even without. The customer service at the Fox Point store was fantastic. Very knowledgable and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent entertainment experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Displays an acceptable picture even with our rock bottom, still a rip off, cable imposition. Fantastic visual and audio experience from DVD/blue ray input, love the sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A fantastic tv for the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always trusted Sony products and this tv is no exception. It connects seamlessly to my Sony Audio system( 7.1). The colors are stunning especially the black/ dark tones.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Gorgeous

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture on this tv is absolutly stunning right out of the box, with the hdr content is amazing notice a diffrencein color and brightness to objects in all content as well

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Amazing color

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is awesome for the price. Brilliant color. HDR is a nice feature to have for the new Xbox One S. The only drawback is android wear is somewhat fickle and I do not like how frequently it updates. Other than that amazing picture!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love my TV!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV!!! The picture looks amazing and I love that its LED. It may not be the latest model but for 1/2 the price for the newer models, its an amazing deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Possibly the best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV and would please anyone purchasing one. Color and picture quality are top notch. One of the items that set this tv apart? The SmartTV operating system is non-proprietary Android TV (Google TV). This opens a world of possibilities when configuring your smart tv to personal preferences. Also, if viewing sports is important, be sure you get a set for the sport you enjoy watching. Hockey is our main sport, and the salesman recommended this model because it doesn't over saturate the colors and make the ice "glow" as may happen with other brands. We have been very pleased with the presentation of the games.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 4k Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have looked at all brands and chose the 55 inch Sony. I am a avid gamer PS4 Pro and Xbox One. Great picture 4k is great gaming. Would recommend this to anyone. Price was right.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great 4K TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very highly rated TV that lives up to the hype. Super bright clear picture with easy to navigate on screen menu and apps.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best Viewing Experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was back and forth on what brand/size to get for my first 4k tv. Sony is by far the way to go! I cannot imagine watching tv any other way than in 4k Ultra HD!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture ok remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv picture is beautiful. It does well with color and movement. I am happy with it so far. One thing that is not so great is the remote. It just does not have a great design and feel that many other remotes are designed better.

    I would recommend this to a friend