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Customer reviews

Rating 4.6 out of 5 stars with 3239 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are delighted by the picture quality, ease of use, and color accuracy of this 55" 4K Ultra HD TV. Many appreciate the sleek design and find the setup process straightforward. While some have expressed concerns about the remote control and software, the positive feedback on picture quality and ease of use outweighs these criticisms. The price point is also frequently cited as a positive aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 3,239 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pay for quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't be happy with the purchase. You pay for quality and this TV delivers. Best Buy offered a pretty nice 2-year interest free fininacing program as well.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture perfect. I attached my Sony surround sound system to it and it works as advertised. Still working on using all available features incorporated into TV

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to replace an old Samsung, the picture and colors are amazing. The blacks are significantly better as well, I would recommend this TV to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV has great picture and web capabilities. I would definitely recommend the 4K HDMI cables though. Get even a clearer picture when stations broadcast in 4K.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this tv is amazing couldn't think of anything better than this, my kids and my whole family love the picture and performance of this tv, thank you best buy

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great picture and easy setup!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I put this TV in my home, I was amazed at the improvement over my last TV. The field of view is much wider, and the whole thing is slim and lighter.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture, but hard to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the picture and the size of the tv. I find it very hard to set up the smart functions. The directions are not very clear. It would be a great buy as long as you have a "smart" person to help set it up!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a great tv. Very clear picture. Kids love watching youtube videos. We just hooked it up a few days ago, so still learning what this t.v. can all do.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    GREAT PICTURE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, Love, Love. The picture is sharp and clear. Love watching sports on this TV. My only complaint is you really need a soundbar to get good quality sound.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    "Best Buy"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was worth every penny. My first 4K TV and it was all i expected and plus more. Make sure you get the good/correct HDMI cables for max performance.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this TV. It looks great. My only issue with it is that I'm not always sure the HDR is working with my PS4 and XBox One. That may be more the consoles' issue, though, but it's difficult to know.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for reasonable price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the big screen and easy set up...good picture! Always love purchasing items from my Lakeland, FL Best Buy!!! Always helpful, friendly, and not pushy!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought a Sony before and I love them. This one is no exception. Great picture for TV and gaming. The only thing its missing is chrome cast built in.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, nice upgrade from a LG led, a lot better then the Vizio E60U-D3 that we took back. Only have 1080 content but the colors and brightness is great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great picture and features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally decided to go big flat screen - what a joy. Controls are fairly intuitive, and lots of apps are pre-loaded. Anticipate many years of enjoyment.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for comfort viewing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy to have bought this tv . This tv comes with various viewing and sound options which makes the viewing experience to a different level.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ADR88,
      Good to know that you are happy with your purchase!
      Thank you for choosing Sony!
      >Joffrey sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture. We love it. The colors are gorgeou

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this TV. Would recommend to everyone. Didn't take too long to connect it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sioux56, We are glad that you liked the picture quality of the TV. Thanks a lot for choosing Sony! -Jerome sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Tv with great picture quality. I watch a lot of sports and it works great. My only concern is sometimes switching hdmi it lags a little bit.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Great But...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony Is a very good TV at a very good price. We've always had good luck with Sony. However, Android TV leaves a lot to be desired. Since we've had the TV the Netflix app failed a couple of times. The TV had to be re booted to fix the problem. Just yesterday the Tablo app failed after having worked for a month with no issues. It still doesn't work. We have to connect a Roku to the Sony to make it a true smart TV. The Sony picture is first class but the TV is not ready for prime time. If I had a chance to do this purchase again I would choose a different manufacturer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Picture is excellent & a Sony sound bar is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the picture as it is more realistic. Getting a sound bar that matches the Sony brand is important to keep everything in sync and the quality is fantastic for a small living room. Not too much.

    I would recommend this to a friend