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Customer Ratings & Reviews

Your price for this item is $409.99
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The comparable value price is $1,099.99

Customer reviews

Rating 4.6 out of 5 stars with 3239 reviews

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Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are delighted by the picture quality, ease of use, and color accuracy of this 55" 4K Ultra HD TV. Many appreciate the sleek design and find the setup process straightforward. While some have expressed concerns about the remote control and software, the positive feedback on picture quality and ease of use outweighs these criticisms. The price point is also frequently cited as a positive aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 3,239 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing picture and selection of apps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV purchased after a Vizio P series was not available. Took the plunge because I have had good luck with Sony TV's. It has NOT disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great product extremely satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Always a fan of Sony when it comes to Tv. This time too really glad to buy a Sony 55 inches TC. Great picture quality, voice control

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    New view

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love ❤️ my new Sony. This is my second one. Great color definition. We love watching sports and this is very realistic. Just like being there.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Satisfied so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the size and picture. This is our first smart tv and it could not be any easier. Price point was great and the picture is awesome!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spent 3 months and ended with this tv, simply beautiful!!!! Gorgeous picture, and with the new Sony sound bar is a complete home theater now!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is great! The picture quality is amazing and the tv itself is unbelievable thin. Even better it comes with Best Buy customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Overall amazing product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony tv we bought met over and beyond our expectations. The picture is incredible and the screen size makes me not have to squint anymore !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best 4K TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had spent a few months reviewing I looked at many different TV's Samsung, LG ect.. and they all looked close to the same. The Rep (Yash/ Mike) at the store showed me the side by side difference between Samsung , LG and the Sony . This is what I loved about the Sony over the others "vibrant colors" HDR is also a big plus .The Fast motion capabilities of the the other brands we not even close . I have owned a few great TV's over the years. However this model is hands down far and away the best 4K HDR TV for the price available today

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Difficult set up as wi Fi router was a little far away but once set up complete... extremely satisfied with product and picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice features in right size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first digital TV, and I love it. It is the right size for my needs and offers great picture. I am very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great TV for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has amazing picture picture quality and and very good sound quality for a decent price. I love it. I'm glad I we nt back to a Sony tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a tv to have in my office that I could watch football and play PS4. This tv out of the box is very clear and crisp. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. No need to pay the Geek Squad. Great picture. The4K quality is what we expected from Sony.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Not a happy camper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the store the tv looked very good. Got home still looked good. After watching vevo, the app would not close. It kept playing in the back ground after I switched back to watch regular tv. There is no kill switch were you can shut the program down...It just keep playing...When it does stop. sound won't come out the home AV system. It didn't work for 2 days. Then all of sudden last night I tried it, bingo it working again. But of course it happen again, cause I watched vevo again. It's a bugged out tv. I'm greatly thinking to take it back for a Samsung.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Spike! We apologize for the inconvenience you have experienced with this unit and would like to recommend trying first to press the Action Menu of your remote and select Vevo then select Exit to close the app, if the issue persists try clearing the data from Vevo by using the these steps: On the supplied IR remote control, press the HOME button. Under the Settings category, select Settings. Under the TV category, select Apps. Select System app if applicable. Select Vevo. Select Clear data. Select OK. You can also try a power reset on your unit by following the steps available through the next link: https://us.en.kb.sony.com/app/answers/detail/a_id/56653 ~Jeannette sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new tv fits right where the old one was located. Perfect size for viewing distance. It took a little longer to set up than the manual stated.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Super TV!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, Perfect size for our living room. I'd recommend to anyone. I bought a sound bar to go with it at an exceptional price, too.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth every dollar. Sony has great products. All of my TV's have been Sonys since I was 13 years old. Great picture & I'm on a HD antenna.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very clear picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this television. The picture is very clear. It has transformed my television viewing experience.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for anyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV recently and could not be happier. The picture quality is fantastic and it was very easy to get set up with my other devices.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    My Sony 55' 4K

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plays well & love my apps and features. The picture quality is good but I expected a higher quality. Still fine tuned & I would recommend it.

    I would recommend this to a friend