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Customer Ratings & Reviews

Your price for this item is $409.99
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The comparable value price is $1,099.99

Customer reviews

Rating 4.6 out of 5 stars with 3239 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are delighted by the picture quality, ease of use, and color accuracy of this 55" 4K Ultra HD TV. Many appreciate the sleek design and find the setup process straightforward. While some have expressed concerns about the remote control and software, the positive feedback on picture quality and ease of use outweighs these criticisms. The price point is also frequently cited as a positive aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 3,239 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality and the ability to adjust the picture with a lot of customizations help make this an excellent television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the TV. Customer service at the store and during delivery were both good. Store sales person spent a lot of time answering questions. Only dissatisfaction was that we had wanted the Samsung TV that was on display, but learned that it was not available from any store and the rep could not even say if Best Buy would get anymore. We offered to buy the floor model and were told we couldn't - just in case they did get more! That's crazy. Don't display something that isn't available. We almost walked.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very clear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd buy it again cause it's so clear. Also my last tv was also a Sony but eight years older.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Our first "smart" tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've always had Sony Bravia tv's. This is our first "smart" tv. It's much easier to navigate than we anticipated. We are enjoying it.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love this TV. The color and clarity are amazing!! We purchased the sound bar to go with it and love the combination.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture on the TV is amazing clear and wonderful colors. The sound is great as well. The extra features and apps are a great plus.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Smart TV with ultra clear picture. Works well and love the connection options. User interface is easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    This TV is outstanding.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has the best picture quality. Watching sporting. events to watching to watching movies is like being in a movie theater.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has an outstanding picture and is very easy to adjust for settings that are easy on the eyes. Just super!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best 55" tv - picture, sound, ease of use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looked at several and most cost less. Have always trusted Sony and was not disappointed this time. Usually get what you pay for.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great television and sound bar.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SONY 55" Television: Great quality with high-definition picture SONY HTNT5 400 W 2.1 CH sound bar: excellent acoustical quality

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful tv amaizing image i just plain love it. Hopefully it last me fof awhile cant wait to see what they have for 2018 tvs

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great product, great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful TV. It has an awesome view, I can watch a clear imager with the right brightness, real colors and great sound.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great tv for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought this tv a while back and i love it. it has a great image and super thin and light!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great pic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV we purchased recently from Best Buy was really good. The quality and everything was outstanding. The color is very vibrant

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best HDR 4K value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony 55", the real value sweet spot size, is awesome. HDR with Sony quality at at price that knocks the socks off competition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit works well with a load of features. Really driven to this model because of the pedestal versus the legs on some other makes.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture, sound okay, needs keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is amazing. The sound isn't the best but still good. It's annoying to use sometimes if you don't have a keyboard--which I haven't been able to find for it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the picture that Sony produces and the durable it has I've owned 3 different sony's and have been satisfied with everyone

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always liked Sony TV's and never had problems with them. This one has a great picture and was at a great price can't go wrong.

    I would recommend this to a friend