48-Hour Flash SaleEnds Tuesday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $409.99
Clearance
The comparable value price is $1,099.99

Customer reviews

Rating 4.6 out of 5 stars with 3239 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are delighted by the picture quality, ease of use, and color accuracy of this 55" 4K Ultra HD TV. Many appreciate the sleek design and find the setup process straightforward. While some have expressed concerns about the remote control and software, the positive feedback on picture quality and ease of use outweighs these criticisms. The price point is also frequently cited as a positive aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 3,239 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture easy setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After the TV was delivered it took a very short time for us to set up. Great picture and with our soundbar movies are fun.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old HD Flat Screen died the day before the Olympics Opening Ceremonies. Needless to say I had the "greenlight" to get a new tv. I had planned to get a 55" cheaper flat screen (basic Samsung). The salesperson helped me appreciate the better picture on this Sony. The color was brilliant. Then I reflected on the amount of time that we spend in front of the TV and it just made sense to buy the best tv that you can afford - not just get a good deal. This TV is awesome and the Sony name is tops.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great tv with a beautiful picture. The Android smart features are pretty decent, but not as good as my Apple TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV for above our fireplace

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV was a perfect fit for above our fireplace. The picture is good for the price and no problems so far. Have not had a chance to see the picture in 4K though.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice tv for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't really looking for a new tv but the price and the brand made me want to try it out. Glad I did. The color is great. For the price I am satisfied with my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Made me smile !!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only competition is the LG OLED. Got killer deal on the Sony and am no way disappointed........time to watch something....

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The picture is amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found the tv easy to setup and use. The picture quality is great. It was a good deal and I would recommend it to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television has a great picture , only thing that was below average was the speakers Overall I would recommend this tv

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great picture quality..and sound...love the apps on the TV as such Netflix and YouTube easy access and games for kids

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv was as advertised. Love it. Had a Vizio which was great, but always been loyal to Sony. This tv did not dissapoint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great TV and it isnt that expensive compared to the competition. Strongly encourage this TV if youre looking into it.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Great Pic

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just Love the TV but having trouble with remote. The google voice does not work at times. But that maybe me. I'm going back to talk with the salesman at the store.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dave, We're sorry to hear about the remote issue. To isolate the issue, kindly refer to links below for troubleshooting steps:
      https://us.en.kb.sony.com/app/answers/detail/a_id/38403/p/61659%2C95543%2C96008%2C96058/c/65%2C66/kw/power%20reset
      https://us.en.kb.sony.com/app/answers/detail/a_id/55282/p/61659,95543,96008,96058/c/65,66/kw/voice%20
      ~Ralph sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television is great the color of the picture and graphics are great. I would definitely recommend this tv to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very satisfied with this TV. Great picture on the high def channels. Can't wait until there is more 4k programming. Netflix automatically offers to upgrade your subscription to 4k shows for a couple $$/month. I also bought the JBL sound bar and Harmony universal remote. Great additions that I would recommend. The Geek Squad was awesome. They had everything set up within a couple of hours and they were very accommodating to make sure everything was centered and working correctly.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Wondrous

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has been a joy. Upgraded from a Sony 2009 model, and am sold on Sony products. How's that for a technical review?

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price. Salesman did a great job of showing me the various types of TVs and I could see the differences.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great HD TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful buy. I love the realistic picture...it as if you are watching the information right in the room!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Susantwv, We are glad that you appreciate the picture quality of your television. Thank you for choosing Sony.-Jay sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good tv but does not support time warner cable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well the tv is the tv, you can't go wrong with Sony. But it does not support my cable service app which is my own fault because I did not research before purchasing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spent a month researching Tv's

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent a month researching, reading reviews, and stop by Best Buy. I chose this TV due the specs and price. We watch football and Nascar so we wanted something with 120Hz to help with motion. Games and races look awesome. And love the android tv! And games look awesome with Xbox one S. We were going to wait until after the holidays but $200 off and 0% APR for 24 months changed that.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. The picture is so clear it's like your part of it. Lots of apps on it.

    I would recommend this to a friend