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Customer Ratings & Reviews

Your price for this item is $409.99
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The comparable value price is $1,099.99

Customer reviews

Rating 4.6 out of 5 stars with 3239 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are delighted by the picture quality, ease of use, and color accuracy of this 55" 4K Ultra HD TV. Many appreciate the sleek design and find the setup process straightforward. While some have expressed concerns about the remote control and software, the positive feedback on picture quality and ease of use outweighs these criticisms. The price point is also frequently cited as a positive aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 3,239 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture and the quality of this tv is amazing. All the smart features work with ease also. Very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome picture!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very bright clear colors, highly recommend it! Was surprised by the amazing quality and thinness of the screen

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is so good, it takes a while to get used to it. Barely any glare which was why we bought it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice TV so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture looks good, however I don't have any 4K content. Blu-Ray looks great, but antenna TV is still antenna TV. Bought the 4K mainly for future proofing.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Very Good Picture for Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with TV picture for price paid. Compared picture to other more costly TV's and decided on the Sony. Easy to setup picture based on room lighting.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best t.v. for my bedroom!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old sony bravia finally died, and it was a no brainer to replace it with another! Always the best picture!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great television for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the clarity when something is going in motion and awesome colors. Also it was so easy to setup on my own.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my granddaughter. She loves it. Great picture and loves the features of the smart tv

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really enjoy our big screen TV, it’s a lot more enjoyable watching football o. This TV

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We weren't sure whether to splurge on this TV but it was 100% worth it! The picture is unbelievable!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is great and i highly recommend it. Its super thin and light for its size. The image looks fennomenal.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony at it's best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony is a world leader and with products like this it's easy to see why

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KempsterX5, You owned the best! We are glad to hear your feedback and we really appreciate it. Thank you for choosing Sony! -Vincent sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent picture and sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unbelievable picture and sound. Took an evening to get set up and mounted on the wall but well with the time.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent 55" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my 52" Sony with this new Sony. Set up was easy and intuitive, and picture quality is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I was looking for this TV delivery. It's my upgrade from HDTV and boy oh boy truly worth every nickel

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    blurry picture, light bleed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went into Best Buy originally to purchase the Samsung js8500 but was talked into this television and shown an incredible picture in the store. Brought it home unboxed it and couldnt believe how blurry the picture was. Our 1080p TV picture was way better. So I changed out the HDMI cable, And Installed 4K cable boxes in my home and still the picture was blurry with light bleed in all four corners of the television. I took it back and got my JS 8500 from Samsung and couldn't be happier, it's a beautiful picture. I gave it two stars because I thought the Android TV feature was awesome.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi salgalmn,
      We always appreciate customers who take the time to give us their feedback. I’ll pass what you've said onto proper department. Thank you.
      >Joffrey

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome roku tv!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new tv for the sunroom and this one exceeded for expectations for a $300 tv! Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks & sounds great! It has tones of App's. The VLC player plays all your local media no complaints here.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv if looking for 55in tv. We ended up needing the 65 in for our wall space. Just got same one- bigger.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    This Is The One To Get.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first LED smart TV. The picture and color is unreal!! Very happy!!

    I would recommend this to a friend