Customer Ratings & Reviews
- Model:
- XBR-55X850D
- SKU:
- 4801600
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.4 out of 5 stars
Customers are saying
Customers are delighted by the picture quality, ease of use, and color accuracy of this 55" 4K Ultra HD TV. Many appreciate the sleek design and find the setup process straightforward. While some have expressed concerns about the remote control and software, the positive feedback on picture quality and ease of use outweighs these criticisms. The price point is also frequently cited as a positive aspect.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
It,s a Sony! Enough said!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sony is the best in electronics. Don't be fooled by cheap UHD HDR TV,s you get what you pay for.
I would recommend this to a friend - Pros mentioned:Picture quality
Beautiful Picture!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has the sharpest, clearest picture of any TV I have owned. Live TV is almost like being there.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DaTob, thanks for sharing your feedback. Thank you for choosing SONY! ^Ron
- Pros mentioned:Ease of use
Great Sony TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My new television lives up to its reviews. The ease of assembly, setup, and performance are great!
I would recommend this to a friend - Pros mentioned:Picture quality
Great TV for SuperBowl
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV has great clarity and the size fits perfectly on the wall.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RJEJR,
We're really glad to hear that you're having a good time with your TV! Thank you for choosing Sony!
>Joffrey
- Pros mentioned:Color
TV IS GREAT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The quality of the tv is perfect.. I enjoy the color and aspects of the tv. One of my best purchases.
I would recommend this to a friend - Pros mentioned:Picture quality
Tremendous Purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been extremely happy with the Sony TV and sound bar. Service and installation was excellent.
I would recommend this to a friend - Pros mentioned:Picture quality
Very happy with the Sony-55"
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture & color. Enjoy the smart apps, user friendly. Perfect size for our small living room.
I would recommend this to a friend - Pros mentioned:Ease of use
Great Purchase!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv has so many options! Easy connect and go. Just go thru the set up and you're good to go.
I would recommend this to a friend - Pros mentioned:Picture quality
Sony 4K Television
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hands down, this is the best TV with the best picture of any other television in its class. And Best Buy's customer service was outstanding.
I would recommend this to a friend - Pros mentioned:Picture quality
Great Overall Picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv has a great picture. Deep blacks and bright whites. However, the google interface and remote are not user-friendly or very esthetic.
I would recommend this to a friend - Pros mentioned:Ease of use
Great 4K tv
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, works well! Have had this tv for 2 years and still works great.
I would recommend this to a friend - Pros mentioned:Picture quality
Nice TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good picture tuner works well on an antenna. WIFI connection worksp well. Processor is a little slow at times but overall worth the money
I would recommend this to a friend - Cons mentioned:Software
The software is a key on Smart TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The software is a key on Smart TV with several issues and no updates for the TV its just an old led tv. And Beware Sony tends not to update the firmware/issues or put any effort on some of issues that's been there for a while in Sony community support forum. Moderators don't response and Support is bad. This feels Sony is only putting the efforts in selling the TVs but not addressing the software issues or promised updated any time soon.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Zeusmos, We apologize for the frustration this may have caused. We’d like to hear more information about your concern. Please contact us at [email protected] with your product information and a brief description of the problem that you’re having with your TV. Let’s see how we can help. Regards, Dave
- Pros mentioned:Picture quality
Big Upgrade
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded from an older unit, very good investment should have done it sooner.
I would recommend this to a friend - Pros mentioned:Picture quality
Awesome TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this TV. It has a nice picture and is a great value for the money. Sony makes an awesome TV.
I would recommend this to a friend - Pros mentioned:Picture quality
Beautiful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Huge fan of this tv. Crystal clear picture using an antenna. Does not skip or jump when streaming.
I would recommend this to a friend - Pros mentioned:Picture quality
TV has great, bright colors & excellent clarity
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The colors and the clarity are the best features of this TV. We are very happy with our purchase.
I would recommend this to a friend - Pros mentioned:Design
Ok set
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great colors, design & features, HORRIBLE washed out blacks & flashlight effect in corners, especially in the dark, I still really like it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Norm2476, Your feedback is highly appreciated, it will be a big help in improving the quality of our products. You can refer to the link below for some adjustment to improve picture quality:
https://us.en.kb.sony.com/app/answers/detail/a_id/41819/p/61659%2C95543%2C96008%2C96058/c/65%2C66/kw/dark
~Ralph
- Pros mentioned:Picture quality
Nice tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like Sony products this tv replaced my Samsung that broke and I like it a lot. Great picture
I would recommend this to a friend - Pros mentioned:Picture quality
Sony 4K HD 55" TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great TV it was easy to setup/install. It has great resolution the picture is amazing.
I would recommend this to a friend