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Customer Ratings & Reviews

Your price for this item is $409.99
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The comparable value price is $1,099.99

Customer reviews

Rating 4.6 out of 5 stars with 3239 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are delighted by the picture quality, ease of use, and color accuracy of this 55" 4K Ultra HD TV. Many appreciate the sleek design and find the setup process straightforward. While some have expressed concerns about the remote control and software, the positive feedback on picture quality and ease of use outweighs these criticisms. The price point is also frequently cited as a positive aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 3,239 reviews
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product from a great company. I love how the video processor and the HDR work on this TV. Material from Netflix gets up-scaled very nicely and looks even cleaner that it already is. Also, the thing that I loved the most was that I can watch my own 4K movies using any USB drive, I just copy the files from my PC to the USB drive and I can start watching them on the TV without problems right away. No cons yet.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love this tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV I've ever owned. Doesn't get much better. Can't wait until more content supports HDR.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV and great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony has never let me down, and this is another great product. Speakers are a little weak for my preference, but a inexpensive sound bar livens things up fast. Wanted to go Samsung, but when I saw them side by side, I had to go Sony again. Plus the Sony offers more media connection options as the comparable Samsungs only offered HDMI. Sorry but I still play vintage video games and have other older equipment in use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great so far with one hitch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been trying to use chromecast and, like many others in message boards, are having issues. We can't seem to make it work. Plus, for some odd reason, having the wifi through the tv itself sometimes overrides the wifi coming for the house and the router has to be reset. The tv itself is great and clear and light. Access to Netflix and other tie ins is great. Just gotta figure out how to overcome the mirroring issue (for those who don't plan to use the tv for this purpose, consider the tv itself a five star)

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice tv. Picture is very clear with a remote that is easy to use. Money well spent.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has a great picture when you watch HD channels or BlueRay disc. The sound quality needs some improvement, but it works well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Steve, Sony takes into consideration all feedback to improve the performance and quality of our products and services. We appreciate your time sharing this feedback. ~Ralph sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the tv. Excellent picture and resolution crisp picture

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great tv for the fam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love watching movies on this tv and playing games. The colors are bright and the blacks are perfect you don't see weird dark images

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    EXCELLENT TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WONDERFULLY SHARP AND CLEAR PICTURE. WE ARE SONY FANS AND ARE NOT DISAPPOINTED WITH THIS TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for the $$$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy the sony's picture quality. Very impressed! Extremely thin!! Great purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 4K

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television replaced my 3-D Sony. The colors are so vibrant and clarity is exceptional.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for quality on this one. Features won't be fully utilized because cable tv isn't ready for it. PS4 looks great in 4K!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Clear bright sharp picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hoping for a sharp picture and that is what I got.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very good quality TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV has an excellent picture. Set up by Beat Buy was fast. Would recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality. Sound quality is amazing. We bought a sound bar to go with it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Donny,
      We are glad that you appreciate the quality of video and audio of your television.Thank you for your positive feedback.-Jay sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 2016 TV Model

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful clarity on picture tube no problems what so ever

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Nice TV, apps not great, upscaling mediocre

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blu-Rays look really good. Antennae TV doesn't look any better than on a 1080p TV. The Smart TV features are nice, but the apps kind of stink. They have issues loading content, and I'm constantly having to log back in with my cable provider. I have no 4K content, so I can't speak to how that looks. The picture definitely degrades when viewing at an angle. Remote is mediocre at best. I only bought 4K for future-proofing.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv with a great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right after we plugged it in for the first time. We notice right away the picture was great

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Flawless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has everything! Highly recommended for those who love big picture movies and gaming!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I moved up from a 4 yr old 48" Sharp that had a great pic but as soon as I set this Sony up, which for a non techy guy was easy, I could see the difference. The Smart features have reduced my cable time to watching the local news and I have become a Netflix and Amazon junkie. My only complaint would be the remote control design, no backlight for the keys and the small pause/stop/play buttons near the bottom.

    I would recommend this to a friend