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Customer Ratings & Reviews

Your price for this item is $409.99
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The comparable value price is $1,099.99

Customer reviews

Rating 4.6 out of 5 stars with 3239 reviews

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Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are delighted by the picture quality, ease of use, and color accuracy of this 55" 4K Ultra HD TV. Many appreciate the sleek design and find the setup process straightforward. While some have expressed concerns about the remote control and software, the positive feedback on picture quality and ease of use outweighs these criticisms. The price point is also frequently cited as a positive aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 3,239 reviews
  • Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    Good - not Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We're enjoying this television so far but it has a couple of drawbacks. You have to point the remote directly at the television - even the slightest angle and it won't work. On occasion, it also has trouble with inputs. Switching from Netflix to tv can result in a blank screen (cable input) and it has suddenly dropped the signal from my Xbox while playing (turning the tv off and on again will fix this)

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi rstw, Your feedback is highly appreciated, it will be a big help in improving the quality of our products. Thank you for sharing your review with us. -Jerome sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, better then my other one i had, things are a lot clearer on this tv

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony tv has an amazing picture and is just the right size for my apartment.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this tv for my mom. Easy to use and beautiful picture. Very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good picture with good features. Hung very easily on the wall and looks good

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Excellent quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing 4K HDR quality. And the color n contrast enhanced by the triluminos display.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was shopping for a less expensive tv but fell in love with the picture quality.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    best picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has the best picture quality and the sales staff was exceptional!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    It has a high quality picture and sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the tv in a large room. It has a great picture from anywhere in the room.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Outstanding picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best TV on the market,in my view. The picture quality is outstanding.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I am totally enjoying my SONY TV.. Awesome picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome picture quality and smart TV features. Ideal for watching Everything.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is the perfect size for my living room. The colors are vivid but true.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super picture quality! Great Geek Squad setup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We searched and researched for a quality television at various locations. And...the Best Buy sales person was extremely helpful. The 2160 p that he recommended...wow factor! The Geek Squad put the stand together, mounted & set up smart TV, configured the sound bar/sub woofer, blu ray player, and cable...ALL with 1 remote! Quality products with quality service. Great holiday pricing, too.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv hi def is wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with the hi Definition tv. Now we need more programming in Hi Def

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy the picture quality, looks way better than the Lg tv I purchase weeks ago.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tv for gaming beautiful color, App Store is flooded with apps for the tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this tv on sale on black friday. It is a great tv with a great picture

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I miss my Panasonic for viewing sports, the Sony comes in second to picture quality... a little grainy though.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very satisfied with the TV. No issues as yet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install have no issues as of yet. I would recommend this item to anyone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Star, That's awesome! We are happy that you are very satisfied with your new Bravia TV. We appreciate your feedback and thanks for choosing Sony! -Vincent sony_US

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Great TV for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a deal with a store returned model. The price is great for the TV. The only issue I have is that the TV may become unresponsive sometimes while going from Youtube back to some other App or TV. Android's tying/text keyboard is quite bad as well. Also the sound quality is not as good as one would hope for. You may need a sound bar. Overall picture quality is fantastic and I love it so far.

    I would recommend this to a friend