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Customer Ratings & Reviews

Your price for this item is $409.99
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The comparable value price is $1,099.99

Customer reviews

Rating 4.6 out of 5 stars with 3239 reviews

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Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are delighted by the picture quality, ease of use, and color accuracy of this 55" 4K Ultra HD TV. Many appreciate the sleek design and find the setup process straightforward. While some have expressed concerns about the remote control and software, the positive feedback on picture quality and ease of use outweighs these criticisms. The price point is also frequently cited as a positive aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 3,239 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far i am loving my new Sony 55 inch The picture is great-love the apps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First Class

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Selected this television for use in an executive's private office. The salesperson, Zack K, helped me find this model. 4 HDMI inputs was important. Delivery went fine and was FREE. The internet apps and voice control worked fine, right out of the box. This TV was wall mounted and one has to be careful with how thin the TV is. I pull on the TV mount arms and not the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV at best price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad we chose to spend $100 more for this Sony! The picture is incredible.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the TV was easy to setup and mount on the wall. We love the sharp picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Easy to connect all components. Plenty of hdmi connections.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the tv. The picture is great and has lots of smart tv features

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this tv to use in our game room, and the picture is fantastic. We're extremely happy with our choice.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is amazing. Installing on the wall was also very easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An Excellent TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I researched the Sony TV. Compared it to the Samsungs and Visios. Chose Sony. Not disappointed. The SmartTV apps work well. They are not clunky. Sony has a "level-sound" feature where the commercials do NOT get super loud. I "think" this has it. I say, I "think" because I did not have to set it up, and it appears to be level-sound out of the box. A very, very nice picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and better sound then my Bravia LED. No bleeding in picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Flawless picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very close to the picture quality of a plasma, without the buzz.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is amazing. The picture quality is by far one of the best I have seen

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture but not very easy to navigate. Always seems to have to reconnect to the Internet when we turn it on.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Just what I needed for my Bedroom wall!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In love with this TV. Great picture! Going to purchase a sound bar now.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Top quality; fair price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All aspects of purchase excellent. Delivery & set up by "Nerds" super.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    "Ok" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was TV #3 ; all purchased within 10 days. Atleast I kept this one. It is a nice TV--nothing spectacular and overpriced. I replaced an 8 year old Sony Bravia. First purchased a cheaper 4K Samsung--picture not vivid enough, then an LG--nice picture, but very slow. Neither the Samsung nor the LG had the speed to keep up with my son's gaming needs. All in all you can't beat a Sony TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't go wrong at all amazing tv worth the money Sony did a excellent job

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Sony TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like my new television! It has a beautiful picture! Looked at a lot of televisions before I decided on this Sony set. Yes I would gladly recommend this fifty-five inch television to my friends and neighbors. I always like to purchase televisions from Best Buy! Thank you for your help and service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic TV for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive owned the TV for roughly a month and a half now and so far it has been fantastic... I mainly use the 4K content with my PS4 Pro and going from a game that supports the resolutions to a game that doesn't you can definitely see the difference. some day i hope to pick up a UHD player once they go down in price & will update this review once i have had some time with it.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Great T.V

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money. Sony to me is the best for T.V. They are the creators of 4K

    I would recommend this to a friend