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Customer Ratings & Reviews

Your price for this item is $679.99
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Customer reviews

Rating 4.6 out of 5 stars with 572 reviews

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95%
would recommend
to a friend

Customers are saying

Customers value the excellent picture quality, affordable price, and user-friendly smart TV features of this 55-inch LED HDTV. They appreciate the vibrant colors and high refresh rate that enhances their viewing experience. While some customers find the remote control basic and the speakers lacking, overall, they are pleased with the product's performance and consider it a great bargain.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 572 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Minimal adjustments needed; picture is sharp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The colors are vibrant and the images are very clear.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's an ok tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, but dims down when scenes change. But overall it's ok tv

    No, I would not recommend this to a friend
  • Pros mentioned:
    3d

    Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm tickled with this product. Works great, and I live the 3D!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dead Pixels !! 2 tv's in a row!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the first one and it had 2 dead pixels, returned it within the next day to exchange it for the same tv. Guess what.......the second one also had a dead pixel right in the middle. So I returned it. No Best buy's fault. They actually said to me if you like will open one in the store to see if it had dead pixels. BestBuy went above and beyond to please me and thank you. But enough is enough disappointed with Sony's new 2015 line of tv's

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chino, It's unfortunate that the unit had to be returned. Thank you for taking the time in sharing your review with us. We will surely take note of this for the betterment of our products. - Jerome Sonystyle

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exelent image an sound , i am so happy with my television

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great quality picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing I could thought of with quality picture.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not for sports or action movies

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv does not have a good picture when watching sports or action movies. You can see the pixels around objects and when there is fast movement it objects are blurry.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello heishim, thank you for your message. SONY takes into consideration all good or bad feedback to improve the performance and quality of our products. - Oscar. Sonystyle

  • Rated 3 out of 5 stars

    Not as good as it should be for a Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV keeps flickering even after all the auto light features are turned off

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    very good tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this tv has been a real nice tv. however I did not receive any reward points for this purchase. I am still waiting and wandering why there were no points added to my rewards card. please let me no why i did not get any reward points. thank you for any info you might send me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 3D tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV! The 3D function is a waste because there isn’t enough 3D media out there, but that isn’t the tv’s fault. It works great with the glasses

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great TV...a few software updates require the base remote (which is fine and easy), but it starts back up at the same channel where you left off. it starts and turns off quickly. I would buy another one.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sony led

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this Sony led because I a gamer and I was getting concerned about Burn in with my budget 2014 Samsung plasma and my 2007 my pioneer elite plasma . motion blur it still exists I played DBZ Xenoverse for the ps4 as a character moves in a fast motion and notice two characters instead of one character . Neither of My 2007, nor my 2015 plasma No Problem whatsoever Viewing angles you have to look at the Led directly Across from the center. Conclusion almost a decade later and I said the same thing LED LCD is useless compared to plasma and Oled after my purchase with a 800 Sony I went to the store and purchase a 80 72O led An 80 LED can do the same as a 800 sony led.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lot of money 800+ did not get any 3-D glasses.. had difficulty adjusting colors & other settings, but came out well 94850)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally enjoying this TV. Love the apps. Could not have asked for a better TV. Doesn't hurt that I got it at a FANTASTIC deal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for gaming and everything else

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has 120hz input in the back, one of only a few at this price point. Fantastic TV all around and easy to wall mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had the TV for a couple of months. I have not found anything negative to say about the Sony KDL55W800 TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good TV - easy to start up and good picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased this TV before so when I needed another unit for another room, the choice was easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this product 2 years ago and it's a very good deal. Technically, it's perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture clarity, better than expected, was guided to this by BB associate, great advice

    I would recommend this to a friend
  • Pros mentioned:
    3d, Picture quality

    Rated 5 out of 5 stars

    Fantastic Smart Tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am writing two months after purchase and I am really enjoying this TV! Picture quality is fantastic for me after adjusting the settings to remove the "soap opera" effect. It was extremely easy to set up and connect to my Sony Home theater Blu-ray System (which sounds great- better than any Samsung theater IMO) that I've owned for many years and the TV integrates with it very well. I rarely write reviews for electronics but for such a great TV at a great price- I felt compelled. I feel like I got my money's worth and that is always a good feeling after shelling out hundred's of dollars for a want rather than a need! This TV will definetely hold me over until OLED TV's become more affordable. This is my first Smart TV and I am finding that the user interface is very nice and responds quickly. It is a much wanted upgrade from using the smart capabilities on my blu-ray system. I also only need one remote now to control the TV and Blu-ray System! I like the fact that there is functionality to browse Netflix on my iPad and have the movie/show stream through the TV; it is much more fun and convenient to use the Netflix app on the iPad than the Sony app for browsing but I didn't dislike the Sony app- and it's important to note that the TV and not the iPad is streaming the content- I really do just use the iPad for browsing content I want to watch on the television. The Amazon Video app works very well also. I've also streamed music video's, TED Talks, and YouTube video's without any issues. I didn't think I was missing out on having a smart TV until I began streaming all of this content on my new Sony. The control feels and looks cheap and 3-D glasses are not included but I found inexpensive samsung glasses that are available for purchase at Best Buy and work with a variety of other brands, so don't let the exclusion of 3-D glasses deter you from purchasing this set. So far, I've only watched Gravity in 3-D and it really does make a difference in experiencing the film. I found that there is a "soap opera" effect that is turned on with 3-D viewing but I feel that it is necessary in order for the 3-D to work properly. I find the viewing angles to be great and see very minimal color and picture loss if I am watching tv from far left. I've read reviews that mention poor viewing angles but I haven't come across this issue. On a side note, I've previously owned Samsung TV's. With the first I did not have a good experience with build quality. Second Samsung was a hand me down and it was nice but I didn't like the integration (or lack thereof) with my Sony Home Theater Blu ray system- that tv was also not "smart". From here on out I believe I will be loyal to Sony for future TV and home theater purchases.

    I would recommend this to a friend