Customer Ratings & Reviews
- Model:
- KDL55W800C
- |
- SKU:
- 2698045
Customer reviews
Rating 4.6 out of 5 stars with 572 reviews
(572 customer reviews)to a friend
Customers are saying
Customers value the excellent picture quality, affordable price, and user-friendly smart TV features of this 55-inch LED HDTV. They appreciate the vibrant colors and high refresh rate that enhances their viewing experience. While some customers find the remote control basic and the speakers lacking, overall, they are pleased with the product's performance and consider it a great bargain.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 3 out of 5 stars
Sound Issues
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is amazing. The issue comes when you plus a optical Bose system into the TV. The volume is very low. Seems to be just on the Fios box and not the Apple Tv. Is this a make or break situation? Could be if you the main thing you watch is just cable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Ry221! Based on the information you have provided, the easiest way to determine if the issue is caused by the unit is by testing all devices connected to the television while using the optical connection with your Bose system. If the issue is only happening with one device, it is an indication that the sound settings of that device are affecting the input received by the television in which case we recommend to check the setting of your Fios box, but if the issue seems to be present with every device connected, we would like to recommend to check the following settings on your television: Press the HOME button, then select [Settings] — [Sound] — [Digital audio out, go back to the [Sound] menu and select [Headphone/Audio out] — [Audio out (Fixed)] then Turn on the connected audio system and adjust the volume.~Jeannette
Rated 5 out of 5 stars
I cannot imagine a bad review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is really great!! Even better than the Sony I bought just a few years ago. Only negative was the charge for setting up the stand-which would cost as much as the stand cost! My maid said not to pay it and she set it up in nothing flat!!! But the TV is really great!!
I would recommend this to a friendRated 4 out of 5 stars
Great TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this TV to use in our conference room at work. Its a little overkill for what we are using it for, but it works great. Only downside is the TV was described as having a PC input which does not, so you will have to buy a HDMI to VGA adapter if you want to plug your PC into it for presentations
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 3 out of 5 stars
Great picture/sound is odd
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful picture. Volume is different on channels
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 1 out of 5 stars
similar model not internet stable
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good news and bad news: Good news is that it has a great picture. Good color and good contrast. Easy to set up. Bad news: I have the 55W700B model of this unit. It constantly freezes and drops the connection when using wireless. Before you purchase a Sony KDL model, Google "sony KDL wireless netflix freezing" and you will see numerous unresolved complaints. Ironically, with so many complaints about this model, when I contacted Sony, they suggested I contact Netflix. It may be just some specific units or a specific batch of units, since based on the other reviews here, some people like them. That said, it is surprising that a big company like Sony would sell technology this poor.
No, I would not recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Very clean picture
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV picture is very clear. Color depth is great. lG and samsung TV picture quality are far far away. Sony TV is sony
I would recommend this to a friend Rated 1 out of 5 stars
BEST BUY ONLY GIVES 15 DAYS TO RETURN
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this tv on 11/30/15 and picked up in store 12/1/15. The 1st week I owned the tv the 3D function of the tv came on and I could not turn it off while viewing HD Cable TV. I had to call sony customer assistance line who helped me to turn off 3D function and the tv worked again as intended. On 1/20/16 the TV began displaying a green hue and very distorted picture. I again called customer care, but this time they were unable help me fix my tv so I returned the tv to the store on 1/22/16. I was outside of the 15 day return window so the store did not provide me a refund or exchange as requested. Best Buy technicians after collaborating with Sony notified me that I would need a brand new replacement tv. this is the email from best buy on 1/27/16:"once Sony approves you will get a new TV from your local Best Buy store. We will let you know once the approval is approved." It is now 2/1/16 and Sony has not yet approved of my new TV. I never write reviews but just thought I should warn every one that Sony tvs don't appear to be quality. If I could do it all over again I would not have gotten a 3 D tv or a sony tv. I wish I had gotten a 4K LG.
No, I would not recommend this to a friendRated 1 out of 5 stars
Returned
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to replace LG LED 3D HD TV. The picture was not as crisp. The smart features were new to me, found them to be awesome. BUT..it did not come with 3D glasses and they are UNAVAILABLE to buy ANYWHERE which made the tv useless to me. I returned it . this tv really is second rate, getting what you pay for.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi WildWallula, thank you for taking the time to write a review. We apologize for any frustration and disappointment this has caused you. Based upon the specifications of this TV, 3D glasses are optional accessories. Please check out the following link for the list of supplied accessories: https://docs.sony.com/release/specs/KDL55W800C_mksp.pdf. We regret to hear that you’ve decided to return this TV. We appreciated your feedback. Again, thank you, Dave
Rated 1 out of 5 stars
Sony-Google TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv requires you to agree to Googles terms of service in order to even watch tv. If you don't, you will have music in the background and it stays in set up mode, until you agree. It does say this on the TV box, but how many people read everything on the box before buying a tv. We contacted a manager and he seemed unaware of this. He said he would definitely tell all of the sales people so that they can make customers more aware of this requirement. We will be returning this tv. We are not going to pay money for a tv that requires to sign an agreement with any data mining company. We just want to watch TV!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello Cjulie! Unfortunately, it is not possible to use your Android TV without your consent to Google's Terms of Service and Privacy Policy. For more information, please visit the following links: https://us.en.kb.sony.com/app/answers/detail/a_id/57762/p/61659%2C95543%2C95551/c/65%2C66/kw/GOOGLE%20TERMS
~Jeannette
Rated 4 out of 5 stars
This tv is great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this is my first modern tv, bought it to replace a 15 year old tv. I love the features, well worth the price, it does so much with the internet connected. I will be learning about the features for years LOL.
I would recommend this to a friendRated 4 out of 5 stars
sony tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good product i would recommend this product this product to anyone.
I would recommend this to a friendRated 5 out of 5 stars
Best non 4k tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this is by far the best non 4k tv and it's super slim!
I would recommend this to a friend






