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Customer Ratings & Reviews

Your price for this item is $119.32
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The comparable value price is $499.99

Customer reviews

Rating 4.6 out of 5 stars with 1296 reviews

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94%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the 55" Class (54.6" Diag.) - LED - 1080p - Smart - HDTV for its excellent picture quality, affordable price, and easy setup. Many customers appreciate the vivid and clear picture quality, while others find the price to be a great value for the features offered. The ease of setting up the TV is also widely praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 1,296 reviews
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    no web browser

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture was great, the wi-fi connected easily, the down fault is it doesn't have a full web browser as the specifications state.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello fedupcableman! We apologize for the inconvenience and as you have mentioned this unit doesn't provide an application to be able to browse content from a website, but we recommend trying to connect an external device which will allow access to this application such as a Blu-ray player, media player or computer.~Jeannette sony_US

  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Just average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in the market for a tv to replace my Vizio. This tv is nice but I actually returned it for the LG which I like much more.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi tmac333, it is unfortunate that the TV had to be returned. Sony takes into consideration all feedback to improve the performance and quality of our products. We appreciate your time sharing this feedback. Thanks! ~Erin sony_US

  • Cons mentioned:
    Sound

    Rated 1 out of 5 stars

    Garbage

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nonstop issues! Today the TV screen turned all pink and I couldn’t get it to work. It was totally nonresponsive! I had to unplug the fuker! I’ll never buy another Sony product in my fuking life! When I hook the surround system up to it sometimes the sound won’t even come on. I have to unplug it to and it’s made by Sony! It’s also garbage!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Avg. TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good purchase for the money spent. Only two HDMI ports which is limiting. It was a good purchase for grandparents. It's outdated for a tech savvy person.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Meh, It's ok for a bedroom tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wifi signal is weak. couldn't find my router that's about 20' away. tv pixilates alot when fast moving sports or movies are on, other than that it's good

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Very light

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had problems with the volume going up on its own , we are Samsung costumers and decided to try Sony. We will stick with Samsung

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great Tv for the bedroom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i ended up using this tv as a bedroom one, i was having wifi issues with it connecting to my router, but other than that it seems to fit the bill

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's a TV?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did nothing stupid to buy it. It met my purchase standard, so I bought it. It is syncing all the equipment and remote that is the challenge?

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    sony bravia

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not the first sony Bravia I purchased and I was expecting more from Sony but with that said it was still a decent bargain tv...

    No, I would not recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 1 out of 5 stars

    Had difficulty with audio on this tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The audio on this tv caused difficulties which began shortly after purchase. It seemed to have a blown speaker sound at mid volumes intermittently, but now the remote no longer works to increase or decrease volume setting. In addition, the volume adjustment on the side of the TV will not adjust volume either. Not sure what to do to next.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    good tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tv is nice but was disappointed that it had only one hdmi hook up, needed to purchase a device to be able to hook up more things.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not too many features for a sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should've been better for the brand, not too many features and picture quality is not that great... It's a SONY!!!

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi marco, we're sorry to hear that you were not satisfied with your experience with the TV. We'll make sure that this feedback reaches a relevant team if ever changes are needed as we want our consumers to have the best user experience. Thank you very much for your input. Best regards, -Mark sony_US

  • Rated 3 out of 5 stars

    Expected better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dissatisfied with overall picture quality and color. Took back to store and traded for an LG

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi 2495, We regret to hear that your device's performance failed to meet your expectation. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. ~Ralph sony_US

  • Rated 3 out of 5 stars

    Great TVfor price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has apps built in, wish we could use internet. Otherwise great for price paid

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    still evaluating

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had to make picture adjustments since picture did not look sharp in low light scenes

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this TV except for the sound is sometimes sketchy..

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    My tv has A defect in it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv has a defect in the screen this will be the third time we had to return it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    App selection

    Rated 1 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though it has a decent price tag, in my mind it still isn't worth it. The tv is SO slow, continually freezes, and the limited number of apps is horrible. Aside from Netflix and pandora the remaining apps seem to come from overseas. Keep looking!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    changing my review to poor TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I at first when purchased and tried TV gave a good review but after having it for 2 months have to change to a poor rating. Constantly I have to unplug and plug the TV back in to clear whatever is going on as I at time have no volume control, no apps working, cannot change channels. I contacted Sony support and was connected with someone that had such a bad accent I finally hung up after repeatedly unable to understand what they were saying and would not be connected with a different support person. I called Best Buy who would offer no help. I regret buying the TV now. Never Sony again. The problems have been going on since the first update it seems.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Its ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is ok product must be changing the volume once you change input.

    I would recommend this to a friend