Customer Ratings & Reviews
- Model:
- KDL55W650D
- SKU:
- 5072204
to a friend
Customers are saying
Customers are enthusiastic about the 55" Class (54.6" Diag.) - LED - 1080p - Smart - HDTV for its excellent picture quality, affordable price, and easy setup. Many customers appreciate the vivid and clear picture quality, while others find the price to be a great value for the features offered. The ease of setting up the TV is also widely praised.
This summary was generated by AI based on customer reviews.
Decent for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the sale price, it's probably the best you can get. Not bad.
I would recommend this to a friendJust ok tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just ok tv was looking for a Sony but I think Samsung is better
No, I would not recommend this to a friendpriced right
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the picture and sound are average which reflect price
I would recommend this to a friendTV is ok.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is ok but sometimes freezes up during shows.
No, I would not recommend this to a friend- Cons mentioned:Remote control
picture freezes and then power has to be shut off
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.picture freezes and then power has to be shut off . when that happens the remote will not work. some times when picture freezes audio plays on
No, I would not recommend this to a friend TV OK missing power cord fee NOT SO GOOD
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned tv for an exchange but left the power cord at home.so i paid the 15 dollar fee thinking i was getting an exchange tv .After all paperwork done on the return they could not find the model i was exchanging for there inventory was wrong.If i would have know that I would have returned home and got the power cord.Brought it in the next morning as i was picking up a tv I ordered on line and was told the 15 dollars is not refundable on the cord so i just gave them the cord and my 15 dollars.ps the tv I returned was ok just to small.
No, I would not recommend this to a friendQuit working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV stopped working after two weeks. I have to wait one week to get it fixed. The Geek Squad did not seem to really care after I tried to set up a repair.
No, I would not recommend this to a friendNot worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this TV and ended up returning the same day. Picture quality was a disappointment
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi, DarthAlex, It is unfortunate that the TV had to be returned, thanks for bringing this to our attention. We will forward your information to the proper department. Thank you for your feedback. -Vincent
Stopped working in less than 30 days
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased television on 1/15/2017 and on 2/12/2017 it stopped working. It will not power on and after many hours on the phone with tech support I'm now waiting on a return call from warranty. Too bad I can't take it take to store but it's over 15 days. Don't buy unless you want a very useless television that has internal problems.
No, I would not recommend this to a friend- Cons mentioned:Sound
Not a good buy
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Tv cuts off on its own and looses volume frequently.
No, I would not recommend this to a friend TV Flickers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this TV, immediately had issues with the screen flickering. Was told it was because the device was plugged into a surge protector and not an outlet. I plugged directly into the outlet, but the flickering continued. Returned for the same TV, same issues. Returned and will likely not purchase another Sony product. Best Buy staff was helpful for both returns.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi TK32288, We regret to hear that your device's performance failed to meet your expectation. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We appreciate your time sharing this feedback. ~Ralph
Disappointed
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought because of brand reputation and was disappointed with picture. Returned
No, I would not recommend this to a friendIt's okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wish it was clearer but it is a great tv other wise
I would recommend this to a friendBrand response from SonyListens
Posted .Hi applekami, We regret to hear that this unit failed to meet your expectations. We value your feedback and we will surely take note of this for future improvements of our product. -Jerome
Awful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I made this purchase excited to upgrade what I had, needless to say I'm using my old tv again. This Sony TV had horrible clarity and was not put together well. It had a ripple at the top center of the screen that then rippled through the entire screen. Bad purchase!! Would not recommend to anyone.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello Viewer! We apologize for the inconvenience you have experienced with this unit and will be forwarding this feedback to the appropriate department for further review. If you still have the unit with you, please allow us to take a look at your case by emailing us at [email protected] and include your contact information, model, serial number event ID (if available) with a description of the issue you are experiencing with this unit. Once we have reviewed your case we will get back to you as soon as possible with a solution.~Jeannette
Horrible resolution
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The resolution is horrible. In addition the screen shows white spots.
No, I would not recommend this to a friendFair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is fair..because is not look went see in the store.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Pedrin, Thank you for your input. Sony takes into consideration all good or bad feedback to improve the performance and quality of our products. Your feedback will be forwarded to the right department. Regards, Vincent
Worst Ever!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Save your time and energy. Worst TV ever. Best Buy's 15 day return policy doesn't help the situation either. Now I'm stuck with a defective tv and st the mercy of Sony's customer relation team to approve my refund. Not worth your time
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi, Cnnn, We are very sorry for your bad experience here. Please allow us to help you and make this a better experience. You can contact us at [email protected] and include all information such as model/serial no, address, phone number and your Event ID (reference number). We will review your case. Thank you. -Vincent
Defective TV - color red/green/yellow
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.you sent me defective TV - color red/green/yellow, contrast poor.. this item worse then anything I could imagine! I looks older then my old sony bravia, which I had before for 8 years!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello Leonid! We apologize for the inconvenience you have experienced with this unit and would like to review your case, please email us at [email protected] and include your contact information, Event ID (if available), model, serial number with a description of the issue you are experiencing with this unit. Once we have reviewed your case we will get back to you as soon as possible with a solution. ~Jeannette
- Pros mentioned:Picture quality
The Best Option for the Budget Conscious
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I sold TVs for over ten years and have kept up with the latest developments and technologies since then. Much has changed in the industry but I think Sony is the company with the best quality product at this time. The Chinese brands (and some of the old Japanese Brands have been bought by the Chinese) are not worth the money in spite of their lower price. The Korean brands are good but not as good (especially not as reliable) as Sony. I think 4K (and especially 4K "upconversion") is essentially a gimmick not worth the money. HDR gives a slight improvement for those willing to pay the early adopter price for this. The difference between brands is more dramatic than the difference in picture quality with or without HDR. OLED is great for those who can afford it. For the budget conscious, I think this TV cannot be beaten. The picture is stunningly good and the TV works well with my audio gear. Some brands have had problems with the audio outputs on their TVs but the optical output from this one that I use for its Wi-Fi applications works perfectly. I was able to get this TV on sale for $499 and perhaps Best Buy will offer a similar (or better) sale in the near future since this model is one being cleared out since it has neither 4K nor HDR.
I would recommend this to a friend Pictur
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I thought being a Sony it would have been a better picture but nope I wouldn't buy this if knew it would look like this
No, I would not recommend this to a friend