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Customer Ratings & Reviews

Your price for this item is $253.33
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The comparable value price is $1,599.99

Customer reviews

Rating 4.5 out of 5 stars with 2161 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are enthusiastic about the picture quality, 4K resolution, easy setup, and affordable price of the 55" Sony 4K Ultra HD TV. They appreciate the vibrant colors, smooth and intuitive smart features, and effective upscaling capabilities. While some users have concerns about the remote control and viewing angles, the overall sentiment is positive, with many customers expressing satisfaction with their purchase.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 2,161 reviews
  • Pros mentioned:
    3d, Picture quality

    Rated 5 out of 5 stars

    I Love this TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this TV. I love all the features and the picture quality is awesome. Only thing to know is that active 3D glasses are required for watching 3D movies, but the pictures are truly stunning.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV at a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was extremely simple. I did everything myself. Picture quality is unmatched by any TV I've ever owned. Having a Football mode on the remote is a genius idea. Also love being able to watch Netflix thru the TV so my PS3 doesn't overheat. Sound is pretty good despite the fact I didn't get a soundbar. Haven't used/don't plan to use 3D for anything so no comment on that feature. Only real drawback was the time of the initial startup with updating and installing the Apps. But I expect most Smart TV's have that wait so nothing really negative to day overall. Football looks great on it!

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not sure that 4K is worth the extra money now, but I purchased for the future. I don't see much of a difference between this and my old 1080p, but my old one had water damage so I needed a new TV anyway. I know there is hardly any dedicated 4K programming, but I have read that 4K TVs make any broadcast look better simply because there are more pixels. I feel like I got a pretty good deal on this one so I'm happy. This model is 3-D compatible, but the glasses are $40/pair, so I declined that purchase. The last TV I had was also 3-D and we never used it, so I don't see the need to buy the glasses. This TV comes with two remotes, but I'm not crazy about the touchpad remote so I just stick with the standard. I'm not a fan of the menu system either, but that's not a big deal. I just wish there was an easier way to switch between sources instead of having to go down the list. Overall, I'm happy with this TV.

    I would recommend this to a friend
  • Pros mentioned:
    3d, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I bought this TV. Amazing picture quality and very crisp 3D. Was shocked to see a top brand 4k 3D LED for a better price than some of the younger brands.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Best Tv Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Tv is Amazing Dont buy a Samsung its not as good as the Sony the 4k is beautiful rich with color and up converts all video to 4k and the setup was easy .Bought a Ps4 to good with it the pair

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I love this dang TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely one of my better buying decisions. I had a lot of expectations for this TV and all of them were met. I love the display, picture quality, response speed. When you're setting it up on the OEM TV stand, make sure you tighten the screws really hard. Otherwise, the sheer weight of the TV will make it tilt. Other than that, read a few guides online on the color settings and I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great TV so sar!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv has a good picture and good sound. The salesperson was very knowledgeable and answered all my concerns. so far I don't have any cons regarding the TV, other than the fact that the TouchPad remote contol is defective after 3 months of use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reviewing a few tvs that were both 4k and 3D I went with this one. Great picture and easy to setup. Only thing that could have been even better is it came with a set of active glasses.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Smart tv

    Rated 5 out of 5 stars

    Great picture and features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to replace a 46" in my living room. Glad I went with a bigger screen. Nice having Netflix just a quick push of the button. Haven't used many of the other smart tv features. Sports and movies all look great. Very happy with TV so far.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Picture and Easy to Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product offers great picture quality better than the competitors. The setup is easy and menu interface is self explanatory. Another perk is that it's lightweight making it easy to mount.

    I would recommend this to a friend
  • Pros mentioned:
    3d, Picture quality

    Rated 5 out of 5 stars

    Impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality. I'm well satisfied with the purchase. Good sound for regular TV watching, no sound-bar needed.. I have a 5.1 system for movies. 3D movies look good, although I had to buy the glasses separately. No problems with updates.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Almost 5 Stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV! Amazing picture... I was concerned that I wouldn't be able to adjust to picture to reduce the increased brightness due to the added pixels of 4k. At times the hot spots could be overblown. And the enhanced color feature of Sony's so called "precision color mapping technology" made some colors seem out of place or cartoon like. However Sony gives you a lot of control over picture adjustments and I was able to dial in a stunning very lifelike picture I am very pleased with. My only real complaint is that these new TV's no longer have RCA audio outputs to work with my older audiophile gear. The work around was to use a 3.5 mm headphones jack to RCA cable. This also allows me to adjust the volume level to the amplifier which is nice. Lastly, I have not been able to get the voice command feature to work. But in fairness I haven't really investigated the fix.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Smart tv

    Rated 5 out of 5 stars

    Great TV picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV has a great picture quality and sound is good without sound bar. Has lots of smart TV features and can link with all sorts of devices. Remote control for TV (not the cable company control) is easy to learn. I would recommend it to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Solid TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this television knowing that I watch a ton of live sports and an occasional movie. After about 2 months of watching, I am "mostly" satisfied. I'm left wanting more in terms of picture quality, granted, some of this is due to a non-4K incoming signal in many instances. I love seeing sports at the 55" size (a huge upgrade from my prior 32"). It came with two remotes...the main one worked, but the smaller one did not work directly out of the box...haven't bothered to send it in for repair/replacement. Sound was solid for a flat screen, but added a sound bar anyway.

    I would recommend this to a friend
  • Pros mentioned:
    3d, Picture quality

    Rated 5 out of 5 stars

    If your going mid-range in price this is for you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves the almost 3-D effect when she watch her movies. The picture has amassing depth to it. Although, you have to watch it tin the Live Football Mode, the games are even better.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Smart tv

    Rated 5 out of 5 stars

    Excellent picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent smart TV. The picture quality is great. The android apps are so easy to use that my 3 year old was able to cast cartoons to it from a tablet with little effort.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Smart tv

    Rated 4 out of 5 stars

    High quality TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Sony quality TV excellent. Awesome picture love smart TV features . The android features which allows you to speak your request is awesome. I gave it 4 instead of 5 stars because of the sound. You want to get some sort of sound system to go with it

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony - 55 Class (54.6 Diag.) - LED - 2160p - Smart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Sony TV. Easy setup and great picture with lots of options. Best Buy sales rep was very knowledgeable and great to work with. I chose over the Samsung TVs similar in size because the of reviews and more options to chose from.

    I would recommend this to a friend
  • Pros mentioned:
    3d

    Rated 5 out of 5 stars

    Great Television with Little Documentation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV for the price and the number of features that it provides. I like the android OS on the TV and find it to be responsive and easy to use. It ties in seamlessly with my items in the play store, so I can play movies and music that I have purchased there. If you are in the android ecosystem, you will love this OS. There are plenty of ports on the TV for all of your devices, as well as some USB for powering a thin device. I was going to use it for my chromecast, but screen casting is built in already so another port is freed up. My only complaint is the limited documentation. There are some built in tutorials, but more material on how to use the touch remote would have been nice. Also, the TV supports active 3D, but no glasses are supplied. You have to purchase them separately from Sony at about $50 per.

    I would recommend this to a friend
  • Pros mentioned:
    3d, Picture quality

    Rated 5 out of 5 stars

    Oh, Yeah. 4K 3D!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh, Yeah! Just what I was looking for in size, picture quality and features. I watched my first 3D Movie and it was stunning,...Avatar. No problems encountered with assembly, installation or understanding the on screen menu. Five Stars.

    I would recommend this to a friend