Customer Ratings & Reviews
- Model:
- XBR55X850C
- SKU:
- 2698063
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 3.8 out of 5 stars
- Ease of Use
Rating 3.5 out of 5 stars
Customers are saying
Customers are enthusiastic about the picture quality, 4K resolution, easy setup, and affordable price of the 55" Sony 4K Ultra HD TV. They appreciate the vibrant colors, smooth and intuitive smart features, and effective upscaling capabilities. While some users have concerns about the remote control and viewing angles, the overall sentiment is positive, with many customers expressing satisfaction with their purchase.
This summary was generated by AI based on customer reviews.
Held up many hours
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was exactly what we we’re looking for at a great price. Many years and hours it held up. But like much electronics, it’s life ends quickly, unlike my Plasma TV that still is working and running fine. Time for a new upgrade.
I would recommend this to a friend- Cons mentioned:Viewing angle
SONY 55"XBR55X850C
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.VIEWING THIS TV FROM THE SIDE NOT GOOD AT ALL. I HAVE A 6yr OLD PANASONIC PLASMA BETTER COLOR ALL AROUND
No, I would not recommend this to a friend Very disappointing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I initially liked this TV very much. However, after using it for 45 days I am truly disappointed that I spent this much money on a TV that has problems. About once every 3-4 days the TV screen just goes black. The only solution turns out to be a hard reset (unplugging from wall for 1 minute). When one goes to the expense of buying a brand that is supposed to be among the "best" - this is truly not acceptable. Wish I had never bought this television.
No, I would not recommend this to a friendBest -55inch TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It met and surpassed my expectations. The integration with other media boxes such as cable box and other accessories is awesome
I would recommend this to a friendGreat Tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the price. If you don't have the room for a space taker then this TV rocks!
I would recommend this to a friend- Cons mentioned:Operating system
Waste of money and time
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had numerous issues wuthnthe software. Netflix makes a popping npise when streaming 4k content. Inputs nallmeent black and had to reset tv. Bluetooth touchpad wouldn't even pair after reset and connected to a 2.4 ghz network . And the picture quality even when calibrated is average at best. The android OS is buggy and needs to be fixed.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello Darealest, thank you for your message. SONY takes into consideration all good or bad feedback to improve the quality of our products. For issues related to the touchpad remote, check the link below: https://us.en.kb.sony.com/app/answers/detail/a_id/58027. - Oscar.
Very good TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like it so much, good for video games but current not sopporting Amazon 4K.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello bluedemo, thank you for your message. Internet apps for the Android™ TV will continuously be made available through system updates. We recommend setting Automatic Updates to On to ensure that you get the updates as soon as they are available. - Oscar.
Has "Light Bleed" but better than Samsung
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After returning two Samsung UN55JS7000F - 55" TV's for horrible "Light Bleeding" with the darks, I gave this Sony a try. First two weeks were great, has amazing colors and 4K content looks amazing. Menu and controller function are OK. Then week three set in and "Light bleeding" appeared. I don't know what it is with these 4K 2015 TV's but they all seem to have this horrible problem.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello Panda! It is unfortunate that you had to experience this issue with the units you have tested, please allow us to review your case by emailing us at [email protected] and include your contact information, Event ID (if available), model, serial number with a description of the issue you are experiencing with this unit and pictures that are showing the issue you have described. We will review your case and get back to you as soon as possible. ~ Jeannette
- Cons mentioned:Operating system
Horrible. Do not buy....
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Android system uses some of your TV's processing power that should be utilized for upconverting your 1080 HD content to 4K. This particular TV does not upconvert content well. The netflix app is not currently available on the set, and thus a 4K library that's limited becomes even more limited. The trilumunos color pallet does not look natural. We still own a 6 year old Sony XBR 32 inch that looks and still works phenomenal. But on this TV Sony dropped the ball. Within 24 hours I started having software errors and had to return the TV. I decided to purchase a Samsung nano crystal SUHD TV and its performing outstanding compared to this set. If you are dropping the cash for a 4K set this year save your money and do not purchase this set. The SUHDs from Samsung are far superior, and I'm a Sony guy till today.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi XboxGamer1984, It is unfortunate that the TV had to be returned and we regret that this unit did not live up to your expectations. Your feedback is important to us because it helps us improve the products we offer. We would like to hear more from you. Please email us at socialsupport@am.sony.com and kindly include a brief description on what part of the up convert is not good as well as your overall experience on using our TV. Again, thank you for your feedback. Dave
Sweet spot
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.850c is sweet spot 900 is overkill.comingfrm1080p.
I would recommend this to a friend- Pros mentioned:Color
Great picture!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV came highly recommended by sales staff, and it has not disappointed. The colors and clarity are amazing. It's an awesome 4K television that fits perfectly above our fireplace. Great picture for the sports enthusiasts!
I would recommend this to a friend Could update after better hdmi
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Kinda grainy and blurry at the moment. However I will buy the recommended cords as opposed to the ones from the cable company and the rocket fish I've had since 2009. I'm saying yes I'd recommend on the assumption the cables will make it better and maybe the Comcast guy can make it better too
I would recommend this to a friendGreat Product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything is amazing ! I would highly recommend this item !
I would recommend this to a friendBest tv ever
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sony is a very reliable brand. I will highly recommend
I would recommend this to a friendAwesome tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.4k great, nice, big TV I love it. No complaints...
I would recommend this to a friendNot so happy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had got this tv for the 4K let me say it was awesome but I noticed light bleeding also red lines going down tv. I had returned it for the same model sad to say after programming it was even worse then the first..so not happy with geek squad or Best Buy
I would recommend this to a friend- Pros mentioned:Picture quality
Sony Bravia 55”
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture clarity, quality & sound. Easy set up. Would buy again.
I would recommend this to a friend - Pros mentioned:Picture quality
Love it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. Still use it and still excellent quality.
I would recommend this to a friend Not very happy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sony was delivered Saturday morning after spending all afternoon trying to get a picture I was ready to take back Saturday night! The sound is very poor so if you are hard of hearing do not purchase this TV and my hearing is fine! Also what really irks me is the sound does not match people speaking on the television, I am ready to take back and get the Samsung I went in to buy in the first place but was talked in to getting this set and of course it was more expensive......."VERY UPSET" Also on another note you would think Sony could afford an instruction guide.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi bassettlover, good day and thank you for the comment. We place a very high value on feedback from our customers because it allows us to continue to improve. We would like to recommend you to perform all the available steps through the following link in response to your concern regarding audio and video seem out of sync: https://us.en.kb.sony.com/app/answers/list/kw/DLNA%20Android%20TV/c/65,66/. The help guide is available on our support website at http://helpguide.sony.net/tv/cusltn1/v1/en-003/index.html. If you need further technical assistance with your TV, please send us an email at [email protected]. Let us see how we can help you. Regards, Dave
HDMI Inputs do not work
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After having the first TV replaced because the HDMI inputs did not work. The replacement TV has the same issue. Also purchased a new Sony receiver for the ARC connection to my surround sound system again does not work. Sony support only recommendation was to replace my HDMI cables which I did with the Monster 4K cables at the time of purchase. I am going to return this unit for a Samsung.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi David, thank you for taking the time to write a review about this TV. We're sorry to hear that you've encountered this problem. We apologize for the frustration this has caused you. Please allow us to help you, kindly send us an email at [email protected] including your contact information, the product details of your TV, and your reference or event ID ( if available ). We are more than happy to take a look on this matter. Regards, Dave