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Customer Ratings & Reviews

Your price for this item is $253.33
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The comparable value price is $1,599.99

Customer reviews

Rating 4.5 out of 5 stars with 2161 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are enthusiastic about the picture quality, 4K resolution, easy setup, and affordable price of the 55" Sony 4K Ultra HD TV. They appreciate the vibrant colors, smooth and intuitive smart features, and effective upscaling capabilities. While some users have concerns about the remote control and viewing angles, the overall sentiment is positive, with many customers expressing satisfaction with their purchase.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 2,161 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing picture and lots of cool features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having been an Android owner since the early days of the Galaxy S2, I was curious to see if it was worthwhile to have it as the OS for our TV. Well, after a month or so, I can say that it is. This TV has all the ports in and out you might want, ridiculously good picture (even old stuff looks good on this), and it gets even better if you custom calibrate it to dial it in right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best TV for a very good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV, I was looking at two different TV's the Samsang 55 6500 model and Sony 55X850C and lucky I spoke to one of the Bestbuy sales person. He pointed out the Sony (55X850C) has a faster refresh rate 120HZ then the Samsung 120 MotionRate (55JS6500) model. So my sports and movies look amazing on this TV.

    I would recommend this to a friend
  • Pros mentioned:
    3d, Picture quality

    Rated 4 out of 5 stars

    Great picture!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Love the picture and the apps. Really waiting for more programs to watch and want to use the 3D picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv I ever bought. Built in PlayStation, beautiful 4K picture quality and a lot of great built in features

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Smart tv

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the picture. The technology is cutting edge. I can speak to the remote and it does what I say. Awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like this TV very much. The picture quality is great, has depth, & fantastic color. The sound (important to me) is excellent. We really don't need all the bells and whistles i.e. using the smart hub, but maybe some day I'll use it. Just for a great TV picture alone, and being able to read the info and other words tv stations put up, etc. this is a TV worth getting.

    I would recommend this to a friend
  • Pros mentioned:
    3d, Ease of use

    Rated 5 out of 5 stars

    great graphics w/3D

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great graphics w/ 3D features and easy to use. I was able to use an samsung active 3D glasses w/c is cheaper.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing TV! Great Quality and Sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best quality 4K TV I have ever seen! Sony is the best way to watch 4K TV with amazing sound quality! Only con I have though is that the Android part of it tends to not update its clock time and connection. I end up having to restart the TV to fix the issue. Also, I have not found a way to shut down the TV fully. The TV just goes to sleep mode. Only way to fully shut down the TV is to unplug it from the wall. Overall great TV! A must buy!

    I would recommend this to a friend
  • Pros mentioned:
    Smart tv

    Rated 5 out of 5 stars

    Great 4k TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The panel on this Sony is fantastic, returned a 60" Samsung SUHD for this. The smart TV (Android) is much smoother than Samsungs Tizen based setup in my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Good sized tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I am enjoying the Sony TV. It is such a big screen and very clear and very colorful. It is easy to operate.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    TV works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Crisp clean view and easy to use. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    SONY 55" Plasma TV , sound system and wall mount!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely happy with my TV,sound system and wall mount! Picture is crisp and clear. The sound system which was recommended by the salesman is an amazing addition. I feel like I am sitting in a movie theater! The wall mount gives me a lot more space i my family room and give it a whole new modern look!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Very nice Sony tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Sony 55" tv real nice! At a very nice price. The picture and the color in 4K ultra color is great.

    I would recommend this to a friend
  • Cons mentioned:
    Motion blur, Operating system

    Rated 3 out of 5 stars

    Better for the $ out there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is not that great lots of motion blur 4k is so so. Just not at all what I expected. Overall it's not bad at all but moving from a 50" c7000 plasma Samsung there is no upgrade here. Software is buggy. Given the chance again I would probably save some money and spring for the lg to be honest.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 55" TV works great my wife loves it! You is in her own world being able to see more of sporting activities moving up from a 40" Sony! The only issue was getting to the headphones to work properly. My geek nephew had that going in no time at all!

    I would recommend this to a friend
  • Pros mentioned:
    3d, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV nice picture great value for a sony can't wait to see 3D

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 3 out of 5 stars

    First Couple of days have been OK!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were upgrading and trying to figure out between the Samsung 8500 and this one. The Android TV was a big selling point for me (The UI was way better than that the other ones I looked at), and for the fact I like Sony more. Initial set up was not as pleasant as I was expecting it to be, had some bumps down the road and then had to reconfigure the entire HT system. If I have my inputs on my Denon the smart TV was acting funky, and then The only way to get it to work was using ARC to the receiver. The menu's are slow and you can surely find a lag when you wanna sweep through them. The touch pad remote is a good addition. The IR blaster that came with the TV does not work at its best. The big thing, up-scaling is amazing in everything I saw at the price range, the contrast is right and colors are vivid. I would encourage spending a few extra bucks for the Triluminous, as it does make a difference. Overall except for the slowness and sluggish menu's its a good buy when compared to the other ones out there.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Really good TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously owned TV's by Sony, one TV didn't last that long, and the other one is still working. I read the reviews and based on the overall reviews, Sony was still making good televisions. I have been very pleased with the picture quality, the HD is excellent. I just purchased the set, last month and haven't tried the 3D or 4K yet. If I am given another opportunity, I will review the other features. Up to this point, I am a Sony fan.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Viewing angle

    Rated 4 out of 5 stars

    like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television has an awesome picture. Extreme side view fades a little, but I never view from that angle.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is amazing and it was so easy to set up!!! It walk me through the set up all the way...

    I would recommend this to a friend