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Customer Ratings & Reviews

Your price for this item is $253.33
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The comparable value price is $1,599.99

Customer reviews

Rating 4.5 out of 5 stars with 2161 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are enthusiastic about the picture quality, 4K resolution, easy setup, and affordable price of the 55" Sony 4K Ultra HD TV. They appreciate the vibrant colors, smooth and intuitive smart features, and effective upscaling capabilities. While some users have concerns about the remote control and viewing angles, the overall sentiment is positive, with many customers expressing satisfaction with their purchase.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 2,161 reviews
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV at a good price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is outstanding. It was easy to set up and get going.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great 4K at a reasonable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture on this TV is almost too good. The 4K upscaling is amazing. It's almost too realistic. User interface is pretty good. Tons of built in apps. Was very easy to connect to wifi and connect to netflix. Speaker is good for just a tv though I bought a wireless Blu-Ray home theater to go with it. It's a lot of TV for $1,600. Definitely worth every penny. And I'm cheap.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Worth buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely happy with the picture quality and features of this tv. However one thing that brings a start down on this tv is that the 3D glasses are not supplied in the box and you don't need to buy them separately for about 50-80$ each which makes it little uneasy for a buyer like me who would think that such a high end tv shud be all inclusive. Other then that it's a worth buy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Great pics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound produce Pictures are sharp and clear. Easy to use and very friendly

    No, I would not recommend this to a friend
  • Pros mentioned:
    Smart tv

    Rated 4 out of 5 stars

    good deal for Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went to Best Buy to replace a Sony Plasma which I had purchased back in 2004. I was surprised that plasma TV's were really made anymore and that OLED have taken over. I was unable to afford one of those so the salesman turned me on to this TV. Its not as good as my old Sony Plasma but does the job. New features such as internet and apps have taken our TV viewing to the next level.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Smart UHD TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model has crisp images with fantastic, true to life, colors. I made a few adjustments, after a week of burn-in, to sharpness and selected "Vivid" as my picture settings. The wireless internet connection adds to it's value by offering a wide selection of programing options. But it is still the great, clear picture quality that has sold our household on the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use

    Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vivid colors, easy to set up and operate. Excellent value for the money

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit is great for picture quality, however it is high tech and we are in our 70's which is not good for us. The instruction booklet is awful so we call the geek squad a lot, they are very nice about helping us.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding picture, excellent support from Sony but the android aspect of the tv stinks. I disliked having to enter a bunch of personal information and then wait seemingly forever for a forced update to take place. That said once my annoyance wore off (was close to returning the set i was so miffed) the picture I saw in the store reminded me why I bought this set. Utterly amazing

    I would recommend this to a friend
  • Pros mentioned:
    3d, Picture quality

    Rated 4 out of 5 stars

    best tv best prices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this tv has Great picture, great sound. The active 3D is really cool as well.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very good mid-level 4K tv for 2015-16 / xbr55x850c

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this tv for a month now; The picture is a pleasure to view. The nano crystal tech really makes colors look their best. The entry level HDR is distinct. Next to my high end plasma I prefer to watch this Sony with most content. This does not have a very fast processor for some functions, but the video processor is great. Give this tv your consideration.

    I would recommend this to a friend
  • Pros mentioned:
    Smart tv

    Rated 5 out of 5 stars

    Awesome!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony has really out done themselves with this smart tv. I have only had it for approximately 30 days. The Nextflix button on remote make it a no brainer. I am still learning to use the smart remote.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and great picture quality. Loaded with apps and features

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Color & resolution are excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I especially like the fact that the screen is lightweight and easy to mount on the wall. The color and resolution are exceptional. I especially like the new simplified remote, however, it takes some extra effort to learn how to use it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Thumbs up!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony XBR55X850C - Nice TV! Great picture! Sound is good, but not great. Thinking of adding some kind of surround sound soon. Not a deal breaker though, as most if not all of these new TV's could use an upgrade/enhancement to their sound. Overall I'm really happy with this purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very nice TV for limited space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this TV for use in a small condo. It hangs on the wall saving space and is very easy to use on COX cable and an air antenna. Cox was supposed to provide 4K programing which we have not seen yet, however the picture is fabulous. We are still waiting to see the depth of 4K.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was quick and easily connected to my home Wi-Fi network. Sharp and clear picture. My only negative comment is that the volume control is not consistent. We are constantly having to adjust the vol. when changing channels or devices. Even with this issue, I would highly recommend this TV.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great tv, great price, very high quality!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was a breeze, picture is perfect without setting changes.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV for the Price!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is smooth and the picture is outstanding.. Biggest flaw with this tv and many others is the sound quality.. The sound quality is horrible.. Pair it with a soundbar and wireless subwoofer and you're set for a great experience.. Have not used the 3D yet but I do recommend if you are a Dish customer to upgrade to the Hopper 3 which has built in 4K decoding..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    love the tv. 4K is the future

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love tis sony tv. So many features I cant keep up with them. I really have only broke the ice on all the different quality things this tv is capable of. Still many things i need to learn and figure out to get the full benefits of this great tv. I think we are only in the beginning stages of what this 4K tv can give us. Great tv I'd buy another if I could afford it.

    I would recommend this to a friend