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Customer Ratings & Reviews

Your price for this item is $253.33
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The comparable value price is $1,599.99

Customer reviews

Rating 4.5 out of 5 stars with 2161 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are enthusiastic about the picture quality, 4K resolution, easy setup, and affordable price of the 55" Sony 4K Ultra HD TV. They appreciate the vibrant colors, smooth and intuitive smart features, and effective upscaling capabilities. While some users have concerns about the remote control and viewing angles, the overall sentiment is positive, with many customers expressing satisfaction with their purchase.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 2,161 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this tv for a bit over a month and I'm really liking it. Took a little getting used to the google stuff but once I got used to android tv I'm liking it even more. Great picture but the speakers are kinda weak. Hooked it up to my A/V receiver and took care of that problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tv. Easy setup. Has every feature you can imagine

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is excellent and setup was easy. Highly recomended

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television has a great picture. The controls are easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Great Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth purchasing. Clear pic and easy to use features

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great television!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear picture! Build in stereo great! Wonderful Color!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Top Notch 4K UHD TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality without the soap opera effect seen in my Samsung. Tons of Apps with easy to navigate menus. The touchpad remote is pretty trick, but I find I use the regular remote more. Still have to try pairing my PS4 DualShock Controller to the TV to see how that works. Overall, we are very pleased with our XBR55X850C TV.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Good picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly really good picture the only thing that bothers me about the tv is there is a little light bleed when it comes to the blacks in the screen. They're not extremely black but I will say every other color is super vibrant. Great tv and quality can't get better than Sony!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love My TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a Samsung product driven person, but when I saw the Sony 55" LED 4K Ultra TV I fell in love .! Great picture, awesome sound! Easy hook up! Bose Surround Sound System works great with it! Great APPS coming with it!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Love the TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color and picture. 55" is great No More to say.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent Android TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little sceptical on purchase a Android TV, but after a visit different stores and web sites, I choose this, the Android interface is fast, build in apps works flawless, build in chromecast, I mean is Android I'm not expect less, the only thing you need is tweak the picture a little and you're going to have a real 4K TV....

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Love my new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture and color on this tv are amazing. I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for a good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a lot of research before buying and after talking to a Best Buy associate I decided to go with this Sony 4K 55" and I'm so happy with the quality and sound of this tv! The delivery guys were extremely professional, setup my new tv and had it up and running within minutes. I would recommend this tv to my friends and family!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great 4K TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a marvelous picture with a fast response. Great picture quality! Very sharp and bright picture. The Android platform gives you a lot of options, specially, having a smart remote control with a touch pad surface makes it small and very handy to browse and navigate into the TV's menu. My only complain is lacking of a mute button in the remote.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ferri! Thank you for taking the time to share this feedback with us, we will make sure to pass this information regarding the design of the touch pad remote to the proper department for further review.~Jeannette Sonystyle

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV at a good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this TV just before Christmas at good price for a major brand. Set up was quick and easy. Great picture, glad I upgraded to 4K. Would have been nice if 3D glasses were included. While I haven't had much of a chance to use all of the advanced features, it is nice that they are available. I am quite satisfied with the unit.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Wifi Hit or Miss

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 55" TV is at the top of my list for quality TV watching with okay sound. That gets 5 Stars. 3D capable but no glasses provided, minus 1/2 star. TV's ability to STAY connected to a wifi with moderate to good signal is disappointing and frustrating. On occasion the TV takes 15 - 60 minutes to connect, though sometimes it is nearly immediate. I am NOT a novice in this area of technology. I've tried 2 different routers, each with 2 different speeds (that's 4 different SYSIDs) plus two different WPS connections. Minus 1-1/2 Stars. Laptops, smartphones and a wifi thermostat in the vicinity of this TV have no connectivity problems. If SMART TV is your focus, be advised. SIDE NOTE - our 49" Sony 4K is much better and only slightly closer to the routers.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Good TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, easy to use apps, good sound. Price ok

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Picture great sound 4 HDMI ports great price!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has a really great picture. It's pretty easy to navigate through most of the screens although the original set up might be a challenge to some people. The help menu is pretty limited too. The tv locked up a couple of times while using the Amazon app and the only way out was to repower the tv. Overall, I am happy with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent Picture & Motion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We returned the LG after one week and paid the extra $200 for the Sony. We would have returned it sooner, but waited for the weekend. Sony by far exceeds the quality of the LG. The picture is so sharp it almost looks like it's in your living room. The motion quality is exceptional. No glitching at all. It's worth the money!

    I would recommend this to a friend