Customer Ratings & Reviews
- Model:
- XBR55X850C
- |
- SKU:
- 2698063
Customer reviews
Rating 4.5 out of 5 stars with 2161 reviews
(2,161 customer reviews)Rating by feature
- Value3.9
Rating 3.9 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.5
Rating 3.5 out of 5 stars
Customers are saying
Customers are enthusiastic about the picture quality, 4K resolution, easy setup, and affordable price of the 55" Sony 4K Ultra HD TV. They appreciate the vibrant colors, smooth and intuitive smart features, and effective upscaling capabilities. While some users have concerns about the remote control and viewing angles, the overall sentiment is positive, with many customers expressing satisfaction with their purchase.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great buy for price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not too much 4K content available but from the little content that is via YouTube and Ultraflix I was wowed by the picture. No need to rush into 4K due to limited viewing content but my Phillips has been used for over a decade to it was time for an upgrade which was this tv. Been happy ever since
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Nice tv just what we wanted
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This unit has preformed great. My biggest concern upgrading to a 4K tv was how did tv look? Well even lower grade stations look great! Not blu- Ray quality, but enjoyable to watch. DVD's look great blu-Ray even better. Sony was giving 4K movies which has expired. But they look fabulous.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
4K Ultra HD Sony
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sony tvs has always been my go to brand. The 4K ultra HD tv is so sharp and the colors are very vivid. One of the best tv in the market right now. You won't go wrong buying this tv.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
1st rate upscaling
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looked for a new 4K TV, was concerned about the 1080P to 4K upscaling. Sony does the job with the best of them. Lots of features. You can watch internet 4K video, requires 25mps rate to work best. The set has built in internet apps. Lots to like, learning curve for all the features.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
New Sony Product Owner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality is outstanding!!! I purchased the Sony HT-NT3 Sound Bar System to pair with it. I am very pleased with the whole system. The sales staff were very helpful and professional! I am a very happy owner!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Happy with all that I purchased.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony TV and JBL sound bar are outstanding! In addition, I had excellent service from my service representative, Lamar at the Delaware location. He was very knowledgeable and helpful and could address any questions that I had! Overall great experience and love the TV and Soundbar
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Very good TV for the price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had the TV for three weeks now and have found it to be a very good product. The close up picture quality is excellent but the background scenes are blurry. This could be improved.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great tv but wifi can be a challenge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful picture, but connectivity issues with the wifi were frustrating. Our house is small be we went through two routers and a wifi extender before we found one that would work with the tv. Another annoyance is that you can't use all the features of the Sony remotes with a Comcast cable box.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Excellent Product & Great Picture Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its the Best Picture quality you can get for your money in 1000-1500 $ range. I have always used Sony and by far this one is the Best. Others like Samsung,LG... etc are Others :) Sony ! Sony! is the best and Best Buy has a great selection to choose and compare all major brands.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Awesome!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Been a home electronics Sony fan for years. This doesn't disappoint as a great TV for everything. I love movies/PS4 and this TV does a great job on both. Live TV looks amazing as well, can't wait for NFL on this bad boy.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Very sweet 4K!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We absolutely love this TV! Very crisp picture, easy to navigate. My only complaint is the sound isn't that great. Even on max volume, it's not what I would call loud. I bought a Sony sound bar to enhance the sound. you can see my review on that too. All in all the TV is great!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Excellent picture, great price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality like I've never seen before. 55 inch turned out to be a perfect size for the bedroom. I paired it with a Sony sound bar / wireless sub woofer. Processor for streaming super fast. As with all Sony products I've bought it's very intuitive and easy to set up.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
great tv, good functions
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love Sony tv's, and this one is excellent. picture is wonderful, sounds good too. had it for 3 months, still learning and figuring out the "smart" features. Netflix app works seamlessly. 2 dislikes - no web browser and won't show complete iPad screen unless i buy a cable or Apple TV.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Happy! Thank you for sharing this feedback with us, we will make sure to pass the information regarding the web browser and the compatibility you iPad to the proper department for future reference. As well, we would like to suggest to search through the Android market to download and install an application to be able to browse through the Web. For more information please visit the following link: https://us.en.kb.sony.com/app/answers/detail/a_id/58769/p/61659,95543,95552,95756/c/65,66/kw/browser ~Jeannette
- Pros mentioned:Picture qualityCons mentioned:Remote control
Rated 5 out of 5 stars
Great Picture, stylish thin look!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great 4K TV although pricey! I was planning to buy Samsung that is lower in cost and comes in 60" size but so glad I didn`t do so...Picture quality much better in Sony!...Pretty light weight and stylish...Only down side is the touch remote since it sometimes doesn`t get recognized by the TV and also after a while apparently some scam bluetooth devices try to pair themselves with the TV! That`s why I quit using the touch remote and use the traditional remote that was included and this way I could turn the bluetooth function off to prevent those scam pairing requests...All in all great TV...
I would recommend this to a friend - Pros mentioned:Smart tv
Rated 4 out of 5 stars
Nice television; would have liked a user's manual.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice television, but being new to a "smart" TV, a user's manual would have been helpful. The sound varies from channel to channel, show to show, etc. which can be annoying. Overall it is quite acceptable. Love the smart TV concept; there are so many more options to TV viewing.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Very high quality TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this smart TV a month ago. The TV is very clear and the picture quality is great. I'm very happy with the TV. Quality of the Sony product is excellent. Set up was easy and the remote control works fine. My only issue is with the built in speaker. Sound quality is ok.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Beautiful Picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV looks amazing. I get drawn into the picture every time I watch a movie. It has plenty of inputs to connect everything and a great interface that's easy to use.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
BEAUTIFUL!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a TV that fit into a bookcase area that was an odd shape. With help from the Geek Squad, we agreed upon a great TV. We love it! Built in NetFlix, 4K, etc... it's beautiful and fits in perfectly without looming over the room. Great color, sound and view!!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
. Great picture quality, sharpness and one of the
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Compared this tv with Samsung and found a big difference in picture quality. Bestbuy sales man helped me compare the pros and cons. He also provided lot of insight into the tech spec. I am happy with my purchase at bestbuy and will go there again for future needs.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Wonderful TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new Sony It has the best picture and sound The Harmony device we purchased is amazing. We could not be happier. Thanks to The Best Buy store in St George and your employees. Awesome experience
I would recommend this to a friend









