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Customer Ratings & Reviews

Your price for this item is $253.33
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The comparable value price is $1,599.99

Customer reviews

Rating 4.5 out of 5 stars with 2161 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are enthusiastic about the picture quality, 4K resolution, easy setup, and affordable price of the 55" Sony 4K Ultra HD TV. They appreciate the vibrant colors, smooth and intuitive smart features, and effective upscaling capabilities. While some users have concerns about the remote control and viewing angles, the overall sentiment is positive, with many customers expressing satisfaction with their purchase.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 2,161 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A W E S O M E picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV gets 5 stars! Very modern style and super thin. Picture is so clear you can see nose hairs. We did get the extra protection, but it being a Sony, hopefully we won't have to use it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Happy TV Viewer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with my purchase of my new tv; the setup (by the Geek Squad) was very quick and efficient. The picture quality is awesome. I previously had a 42 inch, love the larger size!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery and installation was on time and quick. TV picture and sound is better than I expected. Only problem is that there's not much 4k content around tho I expect that to change in the near future. So I'm ready to get back to the future!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this tv for its great color and 120 hz refresh rate and im not disappointed to say the least. The android operating system is easy to use, and i can use my ps4 controllers on it to play the games. Thank you sony for making this tv

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Happy with purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not really care about 3D but wanted the triluminos color. After reading some reviews and adjusting the settings as mentioned, we are happy with the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Sony TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is excellent , apps can be better, built in youtube video and audio sync is not good, there is lagging in picture and audio. Channel changing takes time, audio on TV is bit low you will need external audio source if you have a large room

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didnt think this TV would outdo the Samsung.... Boy was I wrong!!! Sony's Crystal Clear picture on a normal HD channel does wonders... I would recommend this over Samsung any day

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Super Sony XBR55850C TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color, clarity and detail are fantastic! Initially, at turn-on, this TV had a clean, clear picture that improved in quality after a week of burn-in. I made some slight adjustments to picture sharpness with outstanding results. While the internet streaming is good, it lacks the ability to allow customers to add Apps. The colors appear true to life and the shadow detail is very good. The TV does a great job of handling black and darker colors which can be a problem for some LCD screens. Overall, a great TV model at a fantastic price!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Beautiful picture. Sony never disappoints me. I had tried a Samsung first and was angry at how bad their picture quality was and that they made a 55" TV with a 60hrtz refresh rate. I will never buy anything but a Sony from now on!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality, Smart tv

    Rated 5 out of 5 stars

    A lot of bang for the buck.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A beautiful picture for $500 less than this years model. Smart TV with easy to use control (including voice commend). Set up was a breeze.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Needs improvement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes the picture would look funny and I would have to do a hard reset. One time the screen went black and I had to do a hard reset. Done a hard reset 3 times already and only had this tv for a month. Overall it's an OKAY TV. Looks nice though.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    REALLY LIKE NEW SONY TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought new Sony TV as a gift for husband for master bedroom. We enjoy it very much. Picture quality is just as nice as our Samsung. For a secondary TV it is working out perfectly. I was against a larger TV for bedroom but now love it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Kids love it for video play

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son loves clarity of picture for his video games and movie watching ;excellent buy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Leo77406, We’re happy to hear that your son is enjoying the picture quality for both movies and video games. Thank you for choosing Sony - Jen Sonystyle

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great 4K TV value for dollar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv replaced a twelve year old plasma tv which was still working well, but the transition was like night into day. What a great picture!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great 4k TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has great color, contrast and easy to setup. The 4K upscale works great especially on none hd content. The best TV in this price range.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent a ton of time researching 4k tvs before I made this purchase and I'm glad that I did. This tv looks fantastic and is very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At this point I really like the tv. It has a great picture. I tried to fiddle around with settings and only screwed it up so I just went back to factory settings and it's great. So far I love the tv. I've had it for about a month.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    great picture, bad product info

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is excellent but the features that are available on this TV are a mystery. Product manual is very insufficient. Requires many visits t Best Buy to get the basics. Feel like I have a great TV but don't know how to use it to it's fullest.

    I would recommend this to a friend
  • Pros mentioned:
    3d

    Rated 5 out of 5 stars

    First smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was nervous buying a TV with this much technology but I'm in love with it. Give yourself an hour to really play with it to understand it. And YouTube really helped as well.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture, updates improving features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strengths: Great picture, app and OS updates are improving features, plenty of HDMI ports. Weaknesses: Slight crackle sound noticeable when muted. Unknown if specific to the TV or the result of old non-digital cable box, probably the later.

    I would recommend this to a friend