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Customer Ratings & Reviews

Your price for this item is $253.33
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The comparable value price is $1,599.99

Customer reviews

Rating 4.5 out of 5 stars with 2161 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are enthusiastic about the picture quality, 4K resolution, easy setup, and affordable price of the 55" Sony 4K Ultra HD TV. They appreciate the vibrant colors, smooth and intuitive smart features, and effective upscaling capabilities. While some users have concerns about the remote control and viewing angles, the overall sentiment is positive, with many customers expressing satisfaction with their purchase.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 2,161 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great television. You need to read the owners manual to get the most out of this TV. The picture quality is incredible. I bought $17.00 HDMI cords, The picture resolution for the cable (HD) and blue ray looks incredible.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales people were knowledgeable and we are very pleased with this TV. Matched with a 4K Blu ray and WOW!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Hurricane, we're glad that you're happy with your TV experience. Thanks for choosing Sony! Cheers! - Ella Sonystyle

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best 4K Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased ' Sony XBR55X850C LED 4K Ultra HD TV' two weeks ago. I really like the TV. great Picture quality good Sound quality Apps run fine without crashing.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Sony TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Deal of the Day purchase for $1199.00, so I "saved" $100 vs. the $1299. sale price in the store. I like the tv so far, great picture, easy to set up, but I'm not so sure I like the wand remote. Maybe I just need to get used to it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Excellent tv. Up scaling decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this tv after my year and a half old Insignia tv randomly stopped working. The tv is great and is very smooth with fast action. A little disappointed in up scaling, but it could be my cable provider or picture settings.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far have been really enjoying the TV. Lots of settings. Have experimented with different calibrations. The picture looks good, the little bit of 4k settings I've found have looked crystal clear. Works really well with my ps4

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very Good TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV and has an amazing picture. Loaded with features. Only downside has been the touchpad remote. This has been inconsistent, but didn't buy this TV for that feature. Can't go wrong with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old Toshiba 55" 1080P started going south, so I looked at all the reviews for 4k. Sony was a little higher priced but the colors/picture/(non) motion blur sealed the deal for me. For the price you can't beat it!

    I would recommend this to a friend
  • Cons mentioned:
    Stand

    Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the function and picture of this unit. The only reason I didn't give it 5 stars is the table top stand that it came with is JUNK. I ended up buying another stand to mount the TV to as I did not want a wall mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony product had the features I wanted at a price I could afford - it has exceeded my expectations in every area. The image quality is outstanding, I've downloaded several apps from Google Play and they work without a hitch, the 3D effect watching "Avatar" is as good as I recall it being in the theatre - I'm very impressed with this tv and happy I bought it. Best Buy has done a great job with this one - the free delivery and set-up was done very professionally. Thank you Sony and Best Buy! ! !

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love this TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a slightly smaller less expensive Sony model and decided we needed a larger set. Returned it and purchased this one instead. Well worth the extra $$.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for our space. Best Picture is the reason I choose SONY over other brands. Our friends and visitors have commented on the great viewing experience.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your not prepared to drop around 5 thousand dollars for a tv this is the TV for you. I have this in my bedroom and the quality of the picture is hard to top

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV.... Love Sony products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Checked out other TV's just to be fair. Saw no reason to change my loyalty to sony at this time.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and sound! The only thing I wish it had was the Spotify app on it and the apps hooked up easily to the surround sound system. The tv hooked up fine to the surround system but not the netflix or pandora apps.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Picture is stunning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still have yet to use the 3D or multiplayer capabilities on this TV, but the color and resolution is amazing! I am so glad I pulled the trigger on a new 4K.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Superb clarity and lifelike color.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended. Sony has always been a leader in color. I bought my first back around '71, and have had other brands in-between. But every time I make a comprehensive comparison, I come away with a Sony.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture quality and color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am blown away by the vibrant colors and crystal clear picture when watching movies. Easy to setup and adjust picture

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cwhit, We are happy to hear this. Thank you for sharing your experience, we appreciate you feedback. You've made the right decision. Thanks for choosing Sony! - Vincent

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 55" Smart HDTV is very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with the Sony 55" Smart TV. The picture quality is far superior to the previous brands I have owned. This is my first "smart tv" and it has a lot of features I am looking forward to exploring.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great smart tv features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really happy with this buy... I have had a few Sony tvs and this one tops! Great picture and I love the built in android system. I'd recommend to buy!

    I would recommend this to a friend