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Customer Ratings & Reviews

Your price for this item is $253.33
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The comparable value price is $1,599.99

Customer reviews

Rating 4.5 out of 5 stars with 2161 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are enthusiastic about the picture quality, 4K resolution, easy setup, and affordable price of the 55" Sony 4K Ultra HD TV. They appreciate the vibrant colors, smooth and intuitive smart features, and effective upscaling capabilities. While some users have concerns about the remote control and viewing angles, the overall sentiment is positive, with many customers expressing satisfaction with their purchase.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 2,161 reviews
  • Rated 5 out of 5 stars

    Better than Sony's flagship 950 model

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned the 950 model due to flashlighting and took the chance on the 850...what a great decision. This TV has one of the most uniform screens I have ever seen from a LED. The color accuracy and options to adjust the picture are top notch and it appears they have ironed out a lot of the wrinkles that plagued the earlier iterations of Android TV. This TV is a must consider when looking at 2015 models.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Great picture. Two remotes both difficult to deal with. Lack of instruction on how to use Smart options and other functions.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    excellent tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's everything an 4k hd tv should be. It performs better than the higher priced Samsung and it costs less. I'd recommend this tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has an amazing picture. It really can not be beat. With the addition of a sound bar it's better than going to the movies!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and easy setup. Sony is a great brand. I would recommend buying this TV.

    I would recommend this to a friend
  • Pros mentioned:
    3d

    Rated 5 out of 5 stars

    Very satisfied, great television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great television, the options, 4K and 3D are amazing. Would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Operating system

    Rated 4 out of 5 stars

    Good TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV has a very good picture for an LCD. I recommend to calibrate it or just find calibration values (like here: rtings.com). I find the Cinema Pro mode the most pleasant. The OS (Android) runs sluggish at times, a reboot once in a while helps. The google cast feature is very useful. I would buy that TV again for the price I paid for it (<1000).

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Stunning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is... Absolutely. Stunning. Everything about it, the quality, how it looks, the picture quality. Everything is the best

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Super High Def for the couch potato!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to my 8 year old HD Samsung television, this set is the difference between night and day. Blacker blacks and I can see the images in those areas that I wasn't able to see before. If your into horror movies and night time scenes on cable or DVD the Sony 850c is outstanding. Brighter colors and better detail. Thank you Sony!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very Nice.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's amazing how much clearer the picture is. Even if we don't have the 4k ultra yet.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is amazing, the apps are great. Easy setup -- Sony doesn't let you down.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture, used Geek Squad to program the TV and remote, however they failed to return a phone call when I had a problem.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 4 out of 5 stars

    Good bridge to OLED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace a plasma TV. For the price, I think it provides the closest approximation to the picture quality and color of plasma as I could find. I don't like the overly vivid clarity and color of most LED TVs and find the Sony to be a little more realistic.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MikeM,
      We always appreciate customers who take the time to give us their feedback. I’ll pass what you've said onto proper department. Thank you for choosing Sony.
      >Joffrey

  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Easy to program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to program, was able to connect to me direct tv with ease. Nice color and sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV, I like the many different features

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    SUPER TELEVISION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST TV I HAVE EVER OWNED. SUPER PICTURE QUALITY; VERY BRILIANT. WOULD BUY IT AGAIN

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great 4K

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my products, 55 Sony 4K, Sony surround sound what a wounderful sight and sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very clear picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the price. Would recommend it to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finding the glasses for this model has been a challenge, but other than that it is a great tv. The picture quality is great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Awesome picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read all the negative reviews, but bought this anyways. I'm glad I did. The picture quality is amazing, no clouding, and no backlight bleeding whatsoever. The black level is awesome as well. Maybe i'm one of the lucky ones that received a good unit. It seems better than the Samsung JS7000 series I returned, and a lot cheaper than other equivalently equipped Samsung TVs. Why only 4 stars then? Well, because of the "smart" feature. It's really not that smart. It's prone to glitches and firmware updates, and resets. But I'm pretty sure thats with all "smart" TVs, not only this one. It's kinda unnerving when your brand new $1K or $2K "smart" TV freezes and you have to reset it. I'd much rather have a 4K non-smart TV and hook up a Roku 4 to it and be done with it.

    I would recommend this to a friend