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Customer Ratings & Reviews

Your price for this item is $253.33
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The comparable value price is $1,599.99

Customer reviews

Rating 4.5 out of 5 stars with 2161 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are enthusiastic about the picture quality, 4K resolution, easy setup, and affordable price of the 55" Sony 4K Ultra HD TV. They appreciate the vibrant colors, smooth and intuitive smart features, and effective upscaling capabilities. While some users have concerns about the remote control and viewing angles, the overall sentiment is positive, with many customers expressing satisfaction with their purchase.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 2,161 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv!!!! Looks good anywhere in the house and has a great picture!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    GREAT TV!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is amazing quality! It has a very easy menu to access everything!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Solid purchase all around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality and very easy for self-setup. You get what you pay for.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid and Enjoyable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great image and excellent design. My only real issue currently is a seemingly unresponsive or inability to alter the refresh rate for content coming through smart tv apps. Updating additional inputs was no issue but watching content through the included Amazon or Netflix apps is difficult as a film buff who prefers the look of 24p. So currently preferring content fed in via hdmi sources.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture and sound are perfect. Nice size TV for space above our mantle

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Open box deal is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is about a SONY 55" - LED - 2160p - Smart - 3D - 4K Ultra HD TV, Model: XBR55X850C. The purchase was an open box deal 5 month ago. The picture and sound quality are great. The setup was easy, and I did not have any issue with this TV during the 5 months of use. I have used the regular TV and smart TV features so far. I have not tested the 3D feature yet. I very like the all black design and the low and stabile TV stand. I do not regret choosing the open box deal. The overall shopping experience at Best Buy in Raleigh, Crabtree Mall was very pleasant. The salesperson, Joshua was nice, helpful and knowledgeable. He helped us to make the right decision when we were looking at different TVs. I applied for a Best Buy credit card due to additional discounts, and it was a quick and smooth process.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price. Has great picture quality. Love that it has Android TV.

    I would recommend this to a friend
  • Pros mentioned:
    3d

    Rated 3 out of 5 stars

    3D??

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is 3D. However it'd you compare it to an lg the lg tv comes with glasses and it is passive 3D so additional glasses or replacements are cheap. How this tv was 1200$ comes with no glasses and because it is an active 3D system you must buy glasses and the cheapest I've found is 30$ but still haven't purchased.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Jack, thank you for your message. SONY takes into consideration all good or bad feedback to improve the performance and quality of our products. -Oscar. Sonystyle

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    info is easy to understand!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the item we bought, the colors are beautiful, so glad we choose Sony

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the picture love the additional functions highly reoomend SONY TV's

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The resolution is great. The picture appears larger than the screen size.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems. Great picture and sound. The coloring is good. No issues.

    I would recommend this to a friend
  • Pros mentioned:
    3d, Smart tv

    Rated 5 out of 5 stars

    All in ONE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart TV, 3D 4K and GOOGLE OS system. Cant go wrong. Does everything needed, from gaming to movie watching. I enjoy this purchase, MY only regret was I should of went for the 65 inch

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    nice tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is about the best tv I had. Easy to use and clarity is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new tv!! The features are great and the color is amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV great picture and nice size! Got the 55' 4K It's awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    This TV is AWESOME!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has everything on it. I'm going to get a bigger model like this one.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has all the features we want and than some Enjoy the picture and the colors

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    the best 4K streaming experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony 4K Ultra HD is awesome, easy to operate, great quality and images.

    I would recommend this to a friend
  • Pros mentioned:
    3d

    Rated 4 out of 5 stars

    excellent picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 3D feature is the best, would be great is the glasses came with the set..

    I would recommend this to a friend