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Customer Ratings & Reviews

Your price for this item is $253.33
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The comparable value price is $1,599.99

Customer reviews

Rating 4.5 out of 5 stars with 2161 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are enthusiastic about the picture quality, 4K resolution, easy setup, and affordable price of the 55" Sony 4K Ultra HD TV. They appreciate the vibrant colors, smooth and intuitive smart features, and effective upscaling capabilities. While some users have concerns about the remote control and viewing angles, the overall sentiment is positive, with many customers expressing satisfaction with their purchase.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 2,161 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    this tv is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it literally looks like a swimming pool on my wall!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great for sports

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I watch football, this TV is great for watching games.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good 4K TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality at reasonable price.Thin and attractive.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the TV is as expected, picture quality is exceptional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the 55" so much, I bought the 65" and 75" versions for two other rooms. I highly recommend the 850C. Great value!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price for Sony Smart 4K tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent a lot of time researching TVs and prices. I was glad to see this SONY was at such a great price, first 4K TV for me, and I wanted android powered device so this was perfect. Speakers are well for a TV though I use a soundbar anyway. Streams movies from my phone and computer to TV with no issues over wifi.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Amazing 4K

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales asscociate was very helpful and guided me to this amazing Sony. Great vibrant picture, two remotes and easy OS navigation. Set up was a lot more simple than the reviews led me to believe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture clarity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    what an awesome TV. Torn between this Sony and Samsung. Have had both brands and we have been pleased with both. It's the 3rd open box TV purchased from Best Buy and all 3 have been a good buy. My salesman recommended this Sony and he was right.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are so happy with our new television. It was easy to install( my husband) and easy to navigate the menu ( me). The picture is great and we are very pleased with the sound quality as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV, love the "Smart" Features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality television, has been working great with no problems to speak of. The one thing I wish it had was a Smart TV "app" for Twitch. I'm not sure if that's even available on any TV, but it's something that would be nice to have as I had to purchase a Google Chromecast to get Twitch on the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Smart tv

    Rated 5 out of 5 stars

    Beautiful picture! Great TV!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Great picture quality! The Smart TV functions are superb! I definitely recommend this TV for new Purchaser's and those who want to upgrade to latest and greatest technology!

    I would recommend this to a friend
  • Pros mentioned:
    3d, Picture quality

    Rated 5 out of 5 stars

    TV is just awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We did a lot of research before buying this TV. It has every feature we wanted like 3D, 4K,etc. Must say it is really good and we recommend it to our friends. No issues so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great 4K for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly for me. Easy to set up and great quality. Also compatible with my Pioneer receiver and audio system, AppleTV and smart TV convenient for streaming Amazon Prime videos.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice TV, Great sound, Minimal documentation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase. My only concern is the lack of written documentation that came with it. The Geek Squad set-up was excellent, but their quick overview meant that I either had to troll the net or repeatedly contact them to find all the information I needed for both the TV and the Sonos system.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Great colors/clear picture but a glare from side.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get Sony TVs. It has a sharp picture and great colors. Afternoon glare off the window from light makes viewing difficult. (Good thing I'm at work.) Love the Smart TV's ease of use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super 55 inch 4K TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only issue is that Sony and Comcast haven't sorted out codes so the Comcast XR-11 voice activated remote doesn't work with this TV and I wasn't told beforehand so the Geek Squad setup had to end before the TV was totally set up because I had to go to Comcast to get the correct, XR-5 remote.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing 4K TV, well worth the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is very nice and I would recommend this to anyone looking for a nice 4K TV that has a true 120hz. Other TV"s have there own lingo stating it's 120hz but is not true.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I could give 4.5 star because 3D option only works on 3D media. Odd that they have 3D setting, but owners manual doesn't address this. No question a 5 star TV beyond that quirk. Blu-ray is crisper than oled unit in my opinion. Glad I had coupons to lower the price even further.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    So far we really like it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading several reviews, we decided on this Sony. Not being very tech oriented, we had it delivered and installed by Best Buy. Things worked fine at first, but then not. After a return trip by the tech and multiple calls with techs in the evening when we would turn it back on from watching the morning news and find a "no reception" message, it was finally discovered our DVR cable box and TV had lost their sync-probably something I did too fast. Need to use the "system on/off" button on the remote and hold it for 3 seconds. Redone and instructed how to do it ourselves. Now things work fine. Great picture/color on TV!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using sony product for over 15 years and they are very dependable and the new product looks great and we had no problem in connecting with our existing audio system. Works fine and its smart feature is excellent as we could watch Netflix and other streaming apps right from the word go

    I would recommend this to a friend