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Customer Ratings & Reviews

Your price for this item is $253.33
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The comparable value price is $1,599.99

Customer reviews

Rating 4.5 out of 5 stars with 2161 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers are enthusiastic about the picture quality, 4K resolution, easy setup, and affordable price of the 55" Sony 4K Ultra HD TV. They appreciate the vibrant colors, smooth and intuitive smart features, and effective upscaling capabilities. While some users have concerns about the remote control and viewing angles, the overall sentiment is positive, with many customers expressing satisfaction with their purchase.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 2,161 reviews
  • Rated 4 out of 5 stars

    Great TV - Good Resolution and Color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to setup and to view. Did have to wait a half hour for it to initially setup by getting the latest software and have it installed. The color and resolution look great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV and good service at Best Buy. I bought a Sony because I have always been happy with the brand.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Picture and value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this 4K TV for my kids PS4 gaming console and I couldn't be happier, picture quality is remarkable in standard screen mode for gaming and 4K content from YouTube, although watching March madness in 740p on a 2160 display was better served on my other much older Sony XBR5 1080p screen, anyhow once camera content in 4K catches up to screen tech I think it's wise to keep both a 1080p screen and 2160 screen on hand, also I've owned numerous Sony screens and consoles over the years without any issues!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife and I fell in love with this TV since day 1. We liked the price, the size, the detail on the screen too. We really like it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Very good picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is excellent, also like the feature of the ease between switching from between satellite tv to netflix, etc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only thing i miss is the 3D glasses that i got myself and they did not work. Plus i went to 3 differents Bestbuy stores and could not find any. Overall like my new TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great Smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We already have other Sony LED TV's and this is another high quality product. We were not disappointed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great tv for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The television is great needless to say, but what really sold us was the associate that helped us. I am so sorry I cannot remember his name very nice young man I think he was only 18, but very very tech savvy of which I am not.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would be a great TV with one exception: It has no audio out that can be used with a soundbar. It would have been nice had the sales person noted this so I could have upgraded to something I could use a POKE audio system with.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Happy with purchase! Has a beautiful picture!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is Easy to set up and to control. TV is light. Has a great picture. I am happy with TV an I would purchase again!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good pictures settings right out of the box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this TV on sale and was by far the best TV for it's price. Colors are realistic, the swipe and microphone enabled remote are a nice bonus and my husband and I really enjoy using it on a daily basis. Thumbs up for this Sony TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What a great picture!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced my old clunker of CRT television. What a great upgrade. Thanks to the sales people who pointed me to this model.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best TV I have ever owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only issue I have with this TV is I do not truly understand the 4k up scaling. Source must be 1080p. I get that. But I never fully see a difference. I have 4k blu Rey player as well and PS3. OTHER THAN THAT TV IS AWESOME.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING FIRST 4K UHD TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV has an amazing clarity and great features. A representative recommended this TV for me and I loved the apps, definition, number of inputs as well as the 2 remotes it includes. Definitely recommend to a friend.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great family room tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love the quality of picture and the color is vibrant and clear. Definitely would recommend. Easy set up and use

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture, smart functionality is good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did the initial setup for this TV, and that was great, but I've been able to add speakers and a blu-ray player with no difficulty. The picture is great (although regular 1080 broadcasts occasionally disappoint). Controls for the smart TV access are a bit clunky, but the learning curve isn't too bad. 4K TVs work best with a 4K signal, so I'm looking forward to more broadcasts in 4K, but most of the 1080 looks good to occasionally excellent. Sound reproduction through a 5:1 set up is phenomenal.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    3D not up to par

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do feel like my review is a bit skewed since I haven't been able to try out the 4K yet, but I know the 3D is not as good as the Sony tv I bought last year. Some background objects look out of focus sometimes. I tried different hdmi cables (some 4k specific, some not) and 2 different sony 3D glasses. Not sure what the problem is as this is not the case with my non-4K sony 3D tv. Not a fan that this tv comes with ZERO 3D glasses (my other Sony tv came with 2 pair) as they are quite pricey. Maybe once I get to try the 4K content it will help balance out my overall rating. But for now 3 stars is what I can give it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Easy set up. Fantastic picture. A must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television is so unbelievably easy to set up and has an UNBELIEVABLE picture! A must have for true Sony believers!

    I would recommend this to a friend
  • Pros mentioned:
    3d, Smart tv

    Rated 5 out of 5 stars

    Best picture on any tv under $1000

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is packed with every single feature you could possibly want. 4K resolution, 3D, Android apps and 4 HDMI inputs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome family gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greeet!!! The products purchased were in excellent condition and inclusive of all information needed to install. However, (after purchase) I was ingformed free delivery was out of range. Not happy about this.

    I would recommend this to a friend