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Customer Ratings & Reviews

Your price for this item is $253.33
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The comparable value price is $1,599.99

Customer reviews

Rating 4.5 out of 5 stars with 2161 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are enthusiastic about the picture quality, 4K resolution, easy setup, and affordable price of the 55" Sony 4K Ultra HD TV. They appreciate the vibrant colors, smooth and intuitive smart features, and effective upscaling capabilities. While some users have concerns about the remote control and viewing angles, the overall sentiment is positive, with many customers expressing satisfaction with their purchase.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 2,161 reviews
  • Rated 5 out of 5 stars

    Awesome picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 4K display. I love the easy to use UI and the mouse like remote. Voice search feature is great! Will highly recommend this TV to anyone!! Just Awesometacular!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used it for 1 month. So far, so good, but it was expensive... Get this one if it is discounted.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Top of the line as far as I'm concerned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I knew before I bought, that I wanted a Sony, but, after comparing them side by side, I really can see why. With the correct input (Digital HD cable, DVD, or BluRay) the picture is flawless. You'll have to tweak it to your standards once you get it home, but the picture is perfect. The XBR series has always been my favorite, & they haven't lost it, even with the thin screens, smaller speakers, etc.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Should be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for this TV to blow me away. It was very difficult to get it calibrated correctly very time consuming for a 4k TV if you are looking for a TV that you can plug in and watch this is not the one it was very frustrating to have to work through it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello STANSBURY, thank you for your message. SONY takes into consideration all good or bad feedback to improve the performance and quality of our products. -Oscar.

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with tv. Great picture, easy to use, awesome features and a great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We relied on the floor sales men to point us in the right direction for what we wanted and not break the bank. He did great and we love the Sony TV we purchased.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Outstanding TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has a amazing picture. I do not see any light bleeds that I have read about on some TV models. The colors are outstanding. The range of colors is the best I have seen on a TV . The reds are outstanding which I have found lacking in previous TV's that I have owned. I have downloaded some sample 2160p files to my computer and sent them to the TV. Those pictures are really outstanding.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    The best of the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV does not disappoint. Color and clarity are amazing. Netflix shows in 4K UHD like Marco Polo and Daredevil are crystal clear. Great contrast too. Works seamlessly with PS4 and my Apple TV. The smart remote works with my Apple TV as well. The only gripe I have is the quality of the smart remote itself in comparison to Samsung's. Nonetheless Sony = quality in everything else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another great Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so glad I decided to purchase my 3rd Sony TV. Never had any problems at all with any Sony I ever owned. Hope this Smart TV is as great as my other Sony's.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    big, but maybe not best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is nice, but I was a bit disappointed to bring it home and find it didn't look as it did in the store. I was told to get a "dark" blu ray and adjust colors based off that. I did, and it's looking better. Cable tv signals would never look good, of course, and my FireTv 4k looks great! My 3d glasses are in the mail, so I haven't tested that yet. Next time, I'll spring for the OLED for better blacks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was thinking to purchase Samsung which was way cheaper, but the guy from Sony explain and demonstrate difference between these two products and it is worth it.

    I would recommend this to a friend
  • Pros mentioned:
    3d

    Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product good price especially for a 4k tv with 3d capabilities worth every penny

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Want planning on getting a Sony, but after speaking with the salesman at best buy, we found it was the best fit for us. So glad we did, love this television!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying our new TV. Also able to get Netflix which is great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv works great, but the chrome cast option doesn't always work. I have to power off and on the tv for it to come back.

    I would recommend this to a friend
  • Pros mentioned:
    3d, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really good picture is clear and crisp 3D works excellent and 4k is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome TV from Sony!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually get a Samsung TV, instead, I was recommended by Brett at Best Buy to get the new Sony 4K TV. I have been really happy with my decision ever since!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Active 3D TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally purchased this unit to upgrade from my 42" Vizio passive 3D tv. However, had I known it was active 3D I never would have purchased it in the first place. Nevertheless, I gave the active 3D a try. First of all, this unit doesn't come with a set of 3D glasses so be prepared to drop about $30 per pair (on the low end) just to be able to see the 3D. After purchasing two pairs of active 3D glasses, I had to sync them to the tv. This was easier said than done. After about 15 minutes, both pairs of glasses were synced to the tv. After fully charging both glasses, I sat down to watch a 3D movie expecting to be blown away by the quality of the active 3D. Unfortunately this was not the case. The images were so blurry and distorted it was impossible to watch the movie, let alone see anything in 3D. There were moments of crisp 3D from time to time, but that was rare. Aside from the 3D dissatisfaction, it seemed to take the TV a long time to turn on and boot up. It also took almost 45 minutes to install a software upgrade. Even after the upgrade and configuring all the settings, the TV was still rather annoying to use. For example, every time the tv was turned on, it would come up with a menu page that consisted of things I should watch in YouTube and random other apps, instead of just turning to the cable input. I immediately returned this tv the very next day and purchased a 65" LG passive 3D 4K tv which I absolutely love and couldn't be happier with.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GingySnaps, it is unfornate that the TV had to be returned. However, we do appreciate providing us these feedback for the betterment of our product. We will pass this to the proper department. Thank you for your time. ^Ron Sonystyle

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV for the price. The picture is great, and set-up was simple.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 steps to turn on tv is annoying. Also need separate control for the sound board.. Sound board position in front of tv blocks direct line to control TV functions.

    I would recommend this to a friend