Customer Ratings & Reviews
- Model:
- XBR55X850C
- SKU:
- 2698063
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 3.8 out of 5 stars
- Ease of Use
Rating 3.5 out of 5 stars
Customers are saying
Customers are enthusiastic about the picture quality, 4K resolution, easy setup, and affordable price of the 55" Sony 4K Ultra HD TV. They appreciate the vibrant colors, smooth and intuitive smart features, and effective upscaling capabilities. While some users have concerns about the remote control and viewing angles, the overall sentiment is positive, with many customers expressing satisfaction with their purchase.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Hue shifting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is sharp but, after a week it would start hue shifting. Very green faces. I adjusted but still would not look right. Did some searching and found some info. Unplugged it for 5 minutes. When I brought it back up the color had corrected but, this did not last. Now I am having to do this nearly everyday sometimes more than once. Will be contacting Best Buy and or Sony tomorrow.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi billn,
Please try to reset your TV to the factory default settings and set picture settings again. Thanks,
>Joffrey
- Pros mentioned:Ease of use, Picture quality
Great tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv, love the picture, very user friendly, very thin and light
I would recommend this to a friend Installation and product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad, Dan & Merv did an outstanding job. Product works well
I would recommend this to a friend- Pros mentioned:Picture quality
Constantly have issues with use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was set up by geek squad. Seemed good at first but have to reset to use netflix over and over and over. Difficult to move between settings. Would prefer it to me a more simple product to set up and use. Picture is excellent when it works properly
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello jenkinsd! We would like to apologize for any inconvenience you have experienced with the setup of your television, we will make sure to pass this feedback to the proper department for future reference.~Jeannette
Wow
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always trust Sony and they never disappoint amazing 4K highly recommend I got the tv for 1199.99
I would recommend this to a friend- Pros mentioned:Picture quality
Great mid-level TV for movies and streaming
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV works well all around. The picture is awesome, if you want to get the best true color picture try using calibration settings from Rtings.com. It has easy to use menu and user interface. The Bluetooth remote is very useful as you can navigate TV well in the dark with the touchpad. Good looking set with the brushed aluminum edge on the side bezel.
I would recommend this to a friend Great TV unbelievable picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the android apps makes me feel like I am at the football game.
I would recommend this to a friendgreat TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV 4K is a amazing product it has so many services I'm pleased for purchasing this product
I would recommend this to a friendHuge difference over 1080p
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Image is great. So far a few freezes in netflix, but everything else including apps has been flawless.
I would recommend this to a friendBest 4K 3D TV for the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What can I say. It's a Sony. It did everything it was supposed to do and then some. Great TV!
I would recommend this to a friendMore than I dreamed of
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love watching this tv. Minor problem getting netflix to load on the first one but BestBuy brought out a new tv and no more problem.
I would recommend this to a friendExcellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Tv is the best Tv I have ever had. The salesman knew his product very well! I have recommended this product to a lot of friends.
I would recommend this to a friendGreat stuff
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is amazing, my first tv I had bought and I am really glad with the purchase. This tv definitely stood out from the rest by far
I would recommend this to a friendNo manual
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have little or no way to judge without a manual. Can't tell how I like smart features since I don't know what they are or how to use them.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Great 4K Smart HDTV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I know this review is late but I want to share that even though this TV has been with us for 4 years, screen quality is still great. Ever since I bought this, I only want to own a Sony Android TV. Easy to install apps from Google Playstore. Highly recommended.
I would recommend this to a friend Love it so far
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are loving it so far!! I must say that the picture is not as good as it is in the store, don't know why but still worth the money
I would recommend this to a friendExceptional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The only question i have is longevity. Everything about this tv is functioning as advertised.
I would recommend this to a friendGreat for video games and sports
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for video games and sports. You won't get any lag or blurs like what Vizeo 4k TVs have
I would recommend this to a friendGood smart tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good smart tv. Could have been a five star tv if they didn't make you buy the 3D glasses separately (and Best Buy doesn't even carry them).
I would recommend this to a friendGreat tv ...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound could be better. A sound bar was bought to enhance the quality I wanted. Overall it's a Sony with all the great bells and whistles .
I would recommend this to a friendBrand response from SonyListens
Posted .Hello rayg! Thank you for sharing your feedback with us regarding the sound quality, we will make sure to pass this information to the proper department for future reference.~Jeannette