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Customer Ratings & Reviews

Your price for this item is $253.33
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The comparable value price is $1,599.99

Customer reviews

Rating 4.5 out of 5 stars with 2161 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are enthusiastic about the picture quality, 4K resolution, easy setup, and affordable price of the 55" Sony 4K Ultra HD TV. They appreciate the vibrant colors, smooth and intuitive smart features, and effective upscaling capabilities. While some users have concerns about the remote control and viewing angles, the overall sentiment is positive, with many customers expressing satisfaction with their purchase.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 2,161 reviews
  • Pros mentioned:
    3d, Picture quality

    Rated 5 out of 5 stars

    Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has a great picture and the 3D option works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good, lots of value, works well and would recommend to others

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good choice at this price point

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for about 4 weeks and still love it. The UHD is pretty amazing. Worth the extra money as long as you can get a UHD signal.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 4 out of 5 stars

    Very nice TV for the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic picture! Love it! Brilliant color & clarity!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fantastic picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only problem is pairing 3d glasses. Hopefully upgraded firmware will address this problem. Have to restart tv before glasses will pair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First new tv in about 20 years.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased s Sony because previous TV was a Sony which I was very pleased with and it had lasted about 20 years with no repairs.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 4 out of 5 stars

    great tv picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the sony picture is very brilliant. The colors are very vivid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe this TV is a great purchase, the 3d quality was much better than expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great television for the features and price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Great screen, horrible Smart TV OS and Apps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is great, picture quality is excellent, all the "TV" parts of the TV are top-notch. The AndroidTV OS and the Apps are buggy, and crash often, requiring frequent reboots of the TV, and removing and reinstalling apps.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Rory, thank you for your message. SONY takes into consideration all good or bad feedback to improve the performance and quality of our products. However, to troubleshoot it, check the link below: https://us.en.kb.sony.com/app/answers/detail/a_id/60594.- Oscar. Sonystyle

  • Rated 5 out of 5 stars

    Great Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality that I have grown to expect from Sony and have never been disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    awesome TV for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this tv under the recommendation of a best buy employee after discussing my interest in a Vizio model. when he showed me the comparison with only a $200 price difference I was blown away. I have had it now for a couple of months and am still amazed at the picture quality and functionality of this tv. highly recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV with spectacular clarity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV. My only complaint is that Direct TV doesn't have the remote control codes for the Sony sound bar that I bought with it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy this TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the 3 months I have owned this set, it has constantly given me grief. It will not turn off without pressing the remote button 2-3X more than necessary, in different patterns. It has randomly and unexpectedly lost network settings to where the attached screenshot shows up and you have to wait 3+ hours before the tv receiver restarts and you can watch it again. I will never buy another Sony TV from Best Buy or anyone else!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good android tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really happy for this purchase. It's all I expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great screen color, easy to operate. Purchased Sony sound bar w/ TV...wise choice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great tv for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tv for the price couldn't ask for a better 4k tv at $1100 . Can't beat it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV. No problems at all with it. Make sure you keep it up to date and it'll being great for years to come.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    All works very well with genie direct tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased I believe 3 at one time all are installed at my home and working very well with DirecTV and the new Genie procedure the pictures and the clarity are excellent and above all the sales person was very friendly helpful and cooperative as you can see I have purchased many things there over the years and will continue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV at great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony 4K is a great TV at a great price. Only draw back is that you have to purchase the active 3D glasses separate.

    I would recommend this to a friend