Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

No content
  • Front. Sony - 55" Class (54.6" Diag.) - LED - 2160p - Smart - 3D - 4K Ultra HD TV - Black.
  • Angle. Sony - 55" Class (54.6" Diag.) - LED - 2160p - Smart - 3D - 4K Ultra HD TV - Black.
  • Left. Sony - 55" Class (54.6" Diag.) - LED - 2160p - Smart - 3D - 4K Ultra HD TV - Black.
  • Alt View 1. Sony - 55" Class (54.6" Diag.) - LED - 2160p - Smart - 3D - 4K Ultra HD TV - Black.
  • Alt View 3. Sony - 55" Class (54.6" Diag.) - LED - 2160p - Smart - 3D - 4K Ultra HD TV - Black.
  • Alt View 11. Sony - 55" Class (54.6" Diag.) - LED - 2160p - Smart - 3D - 4K Ultra HD TV - Black.
  • Alt View 12. Sony - 55" Class (54.6" Diag.) - LED - 2160p - Smart - 3D - 4K Ultra HD TV - Black.
  • Alt View 13. Sony - 55" Class (54.6" Diag.) - LED - 2160p - Smart - 3D - 4K Ultra HD TV - Black.
  • Alt View 15. Sony - 55" Class (54.6" Diag.) - LED - 2160p - Smart - 3D - 4K Ultra HD TV - Black.
  • Alt View 16. Sony - 55" Class (54.6" Diag.) - LED - 2160p - Smart - 3D - 4K Ultra HD TV - Black.

Sony - 55" Class (54.6" Diag.) - LED - 2160p - Smart - 3D - 4K Ultra HD TV

Model:
XBR55X850C
SKU:
2698063
Highly rated by customers for:
Your price for this item is $253.33
Clearance
The comparable value price is $1,599.99

Customer reviews

Rating 4.5 out of 5 stars with 2161 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are enthusiastic about the picture quality, 4K resolution, easy setup, and affordable price of the 55" Sony 4K Ultra HD TV. They appreciate the vibrant colors, smooth and intuitive smart features, and effective upscaling capabilities. While some users have concerns about the remote control and viewing angles, the overall sentiment is positive, with many customers expressing satisfaction with their purchase.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 2,161 reviews

  • Very pleased with my Sony 55"

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv meets my needs and gets all the connections to Netflix. Amazon etc. My favorite for watching movies on line.

    I would recommend this to a friend

  • Easy setup, great picture!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced plasma tv which appears to be a great choice. Look foreard to more 4k content to take advantage of the upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Nice picture

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV picture is great but the tv glitches out and stops working at times with various applications, also I do not like the continuous crackle cookies that pop up and prompt you to subscribe. I had to disable the app and permanently erase it to get it to stop. At this point I do not think I will purchase another product from sharp

    No, I would not recommend this to a friend

  • Amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is great and much needed upgrade; I have no complaints to date and I am very satisfied with the purchase.

    I would recommend this to a friend

  • Good value and performance so far

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a nice TV . Sony brand is always reliable and keeps up with technology

    I would recommend this to a friend

  • We want to try the 4k experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this tv because of the price and all update it provides was like a kid opening and setting it up until I was done.

    I would recommend this to a friend

  • Great TV almost a plasma

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV has great black levels when set up correctly. Motion is also much better than others in the same price range.

    I would recommend this to a friend

  • Excellent TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not tested the 3D function but everything else works fine. This is used primarily as a monitor for a PS4

    I would recommend this to a friend
  • Pros mentioned:
    3d

    HD television

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's 3d capable, but I have as yet to find active 3d glasses that are compatible :(

    No, I would not recommend this to a friend

  • This TV is Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is everything I hoped it would be, even though it was a bit more expensive than what we had hoped to pay

    I would recommend this to a friend

  • Amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is awesome in every way. What a fantastic purchase. Great upscaler, great speed, and amazing clarity!!

    I would recommend this to a friend

  • Happy with my purchase!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beats everything except 4K OLED. I'm thoroughly enjoying this TV so far, and love the way my games look on it!

    I would recommend this to a friend

  • Love this TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I looked at quite a few TVs before deciding on the Sony. Love the integrated Android TV. So far no problems.

    I would recommend this to a friend

  • Very Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV, nice design, no problems with setup or getting the updates

    I would recommend this to a friend

  • First laptop !!!! Yea!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Salesman was wonderful. Several customers were waiting but he took as much time needed with us! Excellent!!

    I would recommend this to a friend

  • NEED MORE SET UP ASSISTANCE

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PROGRAMMING CONTROLS IS TRICKY AND WE SENIORS NEED MORE HELP - IS THERE ANY ASSISTANCE AVAILABLE FOR THIS?

    I would recommend this to a friend

  • Clarity

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture clarity is exceptional. This tv came highly recommended and I have no regrets on the purchase!

    I would recommend this to a friend

  • Great TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my new TV and the service at bestbuy. Thanks, Dr. Yehia Khalil

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Great picture quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Sony prior to this and we loved it. Never had any issues with it. When it came time to buy another tv I looked at all the competitors and the picture quality of the Sony was much nicer and easier on the eye. Some of the competitors were just way to vivid and hurt my eyes. I absolutely love it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Great picture (55"), color, and clarity!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Salesperson recommended this TV, the Geek Squad did an excellent job setting it up, and the TV is just the right size for our 18x12 sunroom. We are enjoying the HD experience of a large picture with such vivid colors and clarity. The TV remote makes it very easy to operate, even for us "Seniors."

    I would recommend this to a friend
Page 73, Showing 1,441-1,460 of 2,161 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.