Customer Ratings & Reviews
- Model:
- XBR55X850C
- |
- SKU:
- 2698063
Customer reviews
Rating 4.5 out of 5 stars with 2161 reviews
(2,161 customer reviews)Rating by feature
- Value3.9
Rating 3.9 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.5
Rating 3.5 out of 5 stars
Customers are saying
Customers are enthusiastic about the picture quality, 4K resolution, easy setup, and affordable price of the 55" Sony 4K Ultra HD TV. They appreciate the vibrant colors, smooth and intuitive smart features, and effective upscaling capabilities. While some users have concerns about the remote control and viewing angles, the overall sentiment is positive, with many customers expressing satisfaction with their purchase.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Excellent screen, amazing web features.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Besides the jaw dropping 4K screen, it has a wealth of streaming options built right in.
I would recommend this to a friendRated 5 out of 5 stars
Excellent TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love this tv. Would definitely buy this tv again.
I would recommend this to a friendRated 2 out of 5 stars
Returned the Sony and bought a Samsung instead
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wife and I went looking to purchase a new TV around the week of Black Friday. Having owned 3 Samsung TV's but liking my brother-in-laws older Sony Bravia TV we decided to give this Sony 4k TV a try. All I can say is what a let down. The TV looks beautiful in the store, but once setup at home we found the colors to be very dark and not much vibrant at all. I tried to adjust the color to make it more life like with the abundance of settings but to no avail. My wife absolutely hated the TV and so did I. Took the TV back to Best Buy and exchanged it for the Samsung 8500 55" 4K TV. We couldn't be more happier. Possibly some of the other Sony 4K TV's are better but not this model. Maybe it was defective, I am not sure. But don't believe the in store hype, you need to take it home to see the real difference in color, brightness, etc. The Sony has more darker darks, but the red's and other colors are just not vibrant. It just wasn't the right TV for us.
No, I would not recommend this to a friendRated 4 out of 5 stars
Great picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has a lot of great features, I like the touch remote control with the voice response.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great TV even after owning for a year
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm a year into ownership of this unit and am still impressed with the TV overall. My one complaint is even though the image is crystal clear, the tv tends to have a "dark" picture. If you are expecting the eye-popping oversaturation of a Samsung, this is not for you.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great addition to our family room
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was a huge step up from our last TV purchase, 14 years ago. Picture is great, took about three days of minor adjustments to fit in with room & lighting from the windows. The addition of the Sony sound bar was also well worth it. It added a much more complex & deep sound.
I would recommend this to a friend Rated 5 out of 5 stars
Good products and service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thanks for the good work again! We like the products and Geek Squad was good, as usual!
I would recommend this to a friendRated 5 out of 5 stars
Great tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Salesman was very knowledgeable about the tv,s and anything else we had questions about.
I would recommend this to a friendRated 5 out of 5 stars
Great starting to mid-range 4K TV!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the TV so far - it is exactly as advertised! We've now had it for about a month.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Great picture and sound! We've been looking for something that would be great picture quality and provide a nice sound experience. We looked for about 6 months before we finally decided! Thanks to the great assistance we received from our BestBuy guy!
I would recommend this to a friend Rated 5 out of 5 stars
tv is awesome for HD, can't wait til 4k
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had Sony products all my life still great products
I would recommend this to a friendRated 4 out of 5 stars
Brilliant picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great viewing from all angles. We paired it with a sound bar which greatly improved audio.
I would recommend this to a friendRated 4 out of 5 stars
Nice Great TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We like the TV! We like the TV! Mary and John like TV!
I would recommend this to a friendRated 3 out of 5 stars
The quality of picture is not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this tv expecting the same great quality in picture as my previous 48" Sony Bravo....not so...the picture is very poor if not cloudy. Is it the 4K experience that has yet to be released through Xfinity cable? Not sure....I wish I had made another choice.
No, I would not recommend this to a friendRated 4 out of 5 stars
Great quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality but the 3D is hard to figure out. Besides that we really like the product
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Fantastic picture quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic picture quality. Much better than our 1080P tv, which still has a great picture. Discussing different Models and Brands with knowledgeable sales staff helped me make the right decision.
I would recommend this to a friend Rated 5 out of 5 stars
Great Picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with the salesman at your store! Very knowledgeable and friendly
I would recommend this to a friendRated 5 out of 5 stars
Great television. Sony's the best!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for my lower level recreation room. Amazingly clear graphics!! Love it!
I would recommend this to a friendRated 4 out of 5 stars
Nice tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service and i am very satisfied with the product (sony 55"ultra hd 4k)
I would recommend this to a friend- Pros mentioned:Smart tv
Rated 5 out of 5 stars
Exquisite
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hands down, this is the best, most beautiful television I've ever owned. The Sony can do everything I could want, i.e. Google cast, smart tv, Google apps, screen mirroring, etc. The screen is crystal clear with brilliant color. It's exquisite!
I would recommend this to a friend









