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Customer Ratings & Reviews

Your price for this item is $253.33
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The comparable value price is $1,599.99

Customer reviews

Rating 4.5 out of 5 stars with 2161 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are enthusiastic about the picture quality, 4K resolution, easy setup, and affordable price of the 55" Sony 4K Ultra HD TV. They appreciate the vibrant colors, smooth and intuitive smart features, and effective upscaling capabilities. While some users have concerns about the remote control and viewing angles, the overall sentiment is positive, with many customers expressing satisfaction with their purchase.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 2,161 reviews
  • Rated 4 out of 5 stars

    Good TV for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well satisfied, once they delivered the correct TV.

    I would recommend this to a friend
  • Cons mentioned:
    Operating system

    Rated 5 out of 5 stars

    Excellent TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a bit dated now, but this TV has had no major problems in the two years I've had it. A few times it has had software issues, but they were quickly patched and resolved.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing Smart Television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my older smaller HD TV with this new Sony. The picture quality is amazing! Super easy to set up and operate. Would also recommend a sound bar to make the experience even better.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased our TV directly from the recommendation and quality that we saw at the store. We are thoroughly satisfied with this purchase as well as the installation and technical support.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best 4K TV for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony can't be beat !!! Awesome picture and features !!! My only complaint is 3D glasses aren't included, 2 pair cost an extra $100 bucks !!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great 4K TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV replaced old DLP 720p TV. Great picture, outstanding sound, and many nice options available with the TV. Nice perk with 1 year free Netflix. Sony provides a top quality TV at a great price!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the picture quality. Comes fully equipped for gaming and watching movies with the family. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Decent 4k TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this TV was decent, but I did have a lot of issues with it turning off and resetting. I was told by Sony to return it and get another one, which I did and havent had any problems since

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beautiful, but a little glitchy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this TV. It seems to have one serious issue. Periodically it stops responding to the power buttons on the remote and on the TV itself. All functions cease to work, volume, input changing everything if it is stuck on. You have to unplug the TV and plug it back in before you can get the remotes to work again. After restarting the TV the diagnostics keep reporting everything is ok and there are no updates. This happens sporadically and I cannot find a good reason for it. Luckily the TV power cord is right there on the floating shelf so its an easy fix. If this thing was so huge and wall mounted I would have returned it to try a new one.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV has an amazing picture! It also includes just about every entertainment app there is. HBO go, showtime anytime, starz, Netflix, etc.. Well worth the money! Very happy with this TV

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    TV is ok but has issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Television has a way to go. Self disconnects from the internet, picture is fuzzy not really clear. Have to keep updating, drops external speakers. Went through 2 of these with similar issues before we took them back and got a different product.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is great. Picture is beautiful and Android TV is basically like having an entire computer inside your TV. I wish the processor was a little faster, but that is just nit-picking.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It started out great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV only lasted just a little over 2 years! A yellow vertical line appeared on the screen and according to Geek Squad it cannot be fixed. Thank God I had purchased the extended warranty. I’m never buying a Sony again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't be happier with this tv, the picture is fantastic and the price was great. Coming from a plasma tv that I enjoyed for the past 9 years this tv was a perfect choice.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great Television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved this tv. Beautiful picture and features. I especially loved the fact that it has the Android platform built in. Play store, etc.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Never buy a sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Sony along with a Sony soundbar to go along with it. I could never get the sync between the two to work properly. I spoke with sony's customer service and they were beyond awful. They could never get it to work no matter how many times they transferred me to a new troubleshooting technician. I replaced both the tv and sound bar thinking it was a wiring issue within the tv or sound bar. Still didn't work. Spoke with Sony again. Said they would sound out a technician. Still waiting for a technician to call. Replaced with a Samsung tv and sound bar. Worked first try and even is a better looking tv. I'll never buy a Sony product again.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Bikepunk311, thank you for your message. That is unfortunate the TV and sound bar did not meet your expectations. SONY takes into consideration all good or bad feedback to improve the performance and quality of our products. - Oscar.

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this TV. Great crisp picture. The buying experience was exceptional because of the knowledge of the sales representative. Very informative and not pushy.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent picture and set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and install. Great picture quality and I liked how it was pretty much instantly able to connect with the internet. Great intereacting with Netflix.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Bravia 55 in 4K Ultra HD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV for the price. Programs are like you are right there. Sports and videos games are sharp picture with great clarity. This is a great TV for the price

    I would recommend this to a friend
  • Pros mentioned:
    3d

    Rated 5 out of 5 stars

    3D

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I all ways wanted a 3d TV and the bonus 4k the upscaling is really good especially watching YouTube. 3D TV's have better processors built in than non 3D TV's.

    I would recommend this to a friend