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Customer Ratings & Reviews

Your price for this item is $253.33
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The comparable value price is $1,599.99

Customer reviews

Rating 4.5 out of 5 stars with 2161 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are enthusiastic about the picture quality, 4K resolution, easy setup, and affordable price of the 55" Sony 4K Ultra HD TV. They appreciate the vibrant colors, smooth and intuitive smart features, and effective upscaling capabilities. While some users have concerns about the remote control and viewing angles, the overall sentiment is positive, with many customers expressing satisfaction with their purchase.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 2,161 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to Samsungs the movement of people and action is much smoother IMO. Crystal clear picture, love it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great picture, didn't work at first

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a few tries to get all the apps to function - still have trouble with Netflix and no one seems to be able to help us. It's pretty good, but not amazing.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not what i expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it might be that i don't have the necessary equipment to make it function correctly and bring the picture to life but it works no better than my HD 3d Sony TV.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not user friendly like my prev Panasonic Smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My folders of pictures and movies in my portable harddisk cannot be viewed when plugged onto this Sony Smart TV

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been meaning to get a new television set to replace my old Sony 55" that had the massive back panel. 4K quality really interests me, and when I saw Best Buy had it on sale, I jumped at the deal and bought it. Do not regret it at all. Colors are amazing on this set, and I have not been able to stop watching everything I can on it. The only downside is how long it takes to install the updates. Besides that part, it is totally worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV. Great purchase! Would definitely recommend this to anyone looking for a great picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Super picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superb picture and amazing quality. I like Sony remote.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    As advertised! Perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All features work as advertised. Color, clarity, sound, internet access, apps, etc,

    I would recommend this to a friend
  • Pros mentioned:
    3d

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dope tv if you ask me! But, the past hasn't caught up to the future with this tv so.... love it any way.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV offers great clarity and what I would call an awesome picture. Great quality for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv wasn't even on my list of ones to look at, but sure glad I did! Great tv and great picture!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV picture OK, but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Sony XBR55X850C overall, but very disappointed in Bluetooth wireless. It is "very limited", it does not even have the basics like connecting with headphones and speakers. For all Sony does right, you would think something this important would have been included. For this I took one star off, maybe I should have taken off 3 more for not including something so very important - no excuse for such........ well, you guess the next word Sony.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 4K HD picture is absolutely amazing. The TV looks great and really highlights our living room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best TV I've owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was debating a 4K TV for months and was waiting on the new M Series Vizios to come out as I thought they sounded as though they had everything I needed. Happened to look at other TVs and found this one on sale as a 2015 leftover and took the chance. 55" was smaller than I wanted, but for the the features that it has, it's amazing. And don't just settle for a 4K set; get one with HDR as well - it really DOES make a difference.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great tv. The 4K on it is amazing and i love how easy it is to navigate.

    I would recommend this to a friend
  • Pros mentioned:
    3d

    Rated 5 out of 5 stars

    It's a great product in its segment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for 3D + 4K option in TVs in 55 inch category, then this is the only product

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    The design has problems, geek squad was terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed I bought this model. Picture is great when it works. Biggest issue is with pairing the 3D glasses. I use the recommended Sony glasses but the TV will periodically lose its ability to pair with glasses. The only solution is to unplug the TV from the power outlet and then reconnect and let the TV operating system reboot. This has happened with two identical models. Also connectivity with the touchpad remote does the same thing with lost connection. I think the Bluetooth radio system in the TV is flawed because both the glasses and the remote use Bluetooth. Geek squad service was rediculously terrible and did not fix the issue. They did not know what time to show up or even what they were scheduled to perform when they did show up. One service tech showed up at the wrong time even when I just spoke to him on the phone 20 minutes prior to him showing up, and he didn't even have the replacement part that he was scheduled to install. I'm guessing the service manager dropped the ball.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great clarity!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this t.v. for our living room. The picture is incredible! Best purchase I've eve made!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best tv I have ever owned!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a great TV! Lots of customizable and easy to use settings for the best picture availible

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best tv ever owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv! I used to work st Bestbuy and everyone loved this tv. Absolutely amazing

    I would recommend this to a friend