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Customer Ratings & Reviews

Your price for this item is $253.33
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The comparable value price is $1,599.99

Customer reviews

Rating 4.5 out of 5 stars with 2161 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are enthusiastic about the picture quality, 4K resolution, easy setup, and affordable price of the 55" Sony 4K Ultra HD TV. They appreciate the vibrant colors, smooth and intuitive smart features, and effective upscaling capabilities. While some users have concerns about the remote control and viewing angles, the overall sentiment is positive, with many customers expressing satisfaction with their purchase.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 2,161 reviews
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Love this T.V.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bright, crisp, colorful and all around great T.V. You cannot go wrong purchasing this one.

    I would recommend this to a friend
  • Pros mentioned:
    3d

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm in love with this TV 100% I definitely recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dad loves this tv its Good responsive nice colors

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this for a while and so far so good. Picture quality is great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great quality picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony 850 4K is a phenomenal TV. The quality is ever bit as good as in the showroom.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Avoid This Very Unstable Android TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this TV for several months now, and I have been through very unpleasing times with it. The android tv operating system is quite unstable. The TV will reboot out of nowhere or become very unresponsive. I installed a few android apps when I first bought the tv to see how the load would be handled, and the tv's performance was immediately impacted. I have upgraded the os with every update that has been released. I ran a factory restore to wipe all the data and only use it as a tv. The tv does respond better now, but I do still get the occasional reboot out of nowhere. The tv also becomes very unresponsive at times. The touch pad remote is a pain. Every other remote I have with a touch pad I can handle fine, but this one is very difficult in getting to respond with swipes and presses. The picture itself is very clear and the 4k looks amazing. I would have rather bought a tv with an equal picture that was not running android tv.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase I've made in a long time. Picture is clear, crisp, and extremely vibrant.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear picture and great set up from Best Buy team.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Horrible horrible horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought Sony TV last Sunday and returned it this Sunday and bought the Samsung un55js8500fxza instead.the Sony xbr55x850c was just totally horrible no 4k content what so ever on it the picture was jumping all the time and looked horrible.spend the extra money and buy the Samsung 4k works great on Netflix and Amazon and the picture is amazing on the tv

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi John4769, It is unfortunate that the unit had to be returned. We will pass this to the proper department. Thank you for your time. - Jerome Sonystyle

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Excellent picture!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and excellent picture! Good app selection. I only wish there were more 4K movies!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is clear and wonderful. Had it mounted on the wall and looks great. Great tv

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    tv is great if it doesn't crash on you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tv. Except I had to take it back 3 weeks after I had it. Got another one just like it. So far so good. It's still awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    4 year backlight fail but great till then

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color but failed in 4 yrs............... ...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great smart 4K TV. The resolution of the TV is remarkable. We have really used the 3D function so far, because the 3D active glass were sold out and/or super expensive to buy. The connection to the soundbar need a cable to link. I can cast movie or videos to the TV directly or use the app on the TV, so it is super convenient. This is definitely a great product and deserves purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture on this TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV, very happy. The only question now is how long it will last, but in hopeful.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is wonderful. Easy to set up and is a pleasure to view movies and sports.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Great tv for a bedroom.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really watching tv in my bedroom. The tv's color awesome color and the audio is great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I love the TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV has a great picture quality, it's light and I love how it looks on my wall

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is great quality. Excellent picture and sound. Highly recommend this tv!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 4k tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 4k TV for an affordable price. Has the high end stuff for a cheaper price.

    I would recommend this to a friend